HomeMy Public PortalAbout06-12-2012 Social Service Coordinator job overviewAppendix A
Community Social Service Coordinator (CSSC)
Job Overview / Services to be Provided
Human Services Committee — June 5, 2012
SOCIAL WORKER (MASTERS LEVEL)
Reports to: Clinical Supervisor at contracted social services agency. Consults with designated
Town department head .
JOB OVERVIEW:
To help Watertown residents obtain appropriate social services by providing assessment,
information & referral, short-term intervention and follow-up as necessary.
ESSENTIAL FUNCTIONS:
• Provide assessment, information & referral, short-term intervention and
follow-up services to Watertown residents.
• Meet with emergency responders (health, police, fire, others as necessary),
emergency funders, and other social service providers for service
coordination, case consultation, and information & referral.
• Maintain consistent communication with other service providers involved
with the clients.
• Document contacts with clients and service providers on their behalf
(phone calls with other service providers, etc).
• Perform all duties in accordance with the highest professional standards
and practices, particularly those regarding confidentiality.
ADDITIONAL RESPONSIBILITIES:
• Participate in weekly supervision with supervisor and other clinical meetings, as
appropriate
• Participate in in-service trainings and ongoing educational opportunities as required
for professional licensing
• Collect statistics and report data on a regular basis for purposes of program
evaluation
• Prepare and submit regular reports
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KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
To perform the job successfully, an individual should demonstrate the following competencies to
perform the essential functions of this position.
• Knowledge of and demonstrated experience providing assessment services with
adults and families
• Experience collaborating with other service providers and emergency responders
• Knowledge of social service delivery network, including eligibility and access
criteria
JOB QUALIFICATIONS:
Master in Social Work
Massachusetts Social Work license
Current valid MA Drivers License