HomeMy Public PortalAboutR3390 MSD Customer Surveying ResolutionRESOLUTION NO. 3390
WHEREAS, the adoption of Resolution No. 3390 will exercise option year two
(2) of the contract previously authorized by Ordinance No. 14328, adopted February 11, 2016,
and authorized the Executive Director and Secretary-Treasurer on behalf of The Metropolitan St.
Louis Sewer District to enter into a contract with ETC Institute, whereby ETC Institute would
perform Customer Satisfaction Surveying services for the District;
WHEREAS, said contract provided for an initial term of one (1) year with two (2)
additional one-year renewal terms at the option of the District; and
WHEREAS, The Metropolitan St. Louis Sewer District desires to exercise its
second (2nd) of two (2) option years to renew said contract for an additional one-year term.
NOW, THEREFORE, BE IT ORDAINED BY THE BOARD OF TRUSTEES OF
THE METROPOLITAN ST. LOUIS SEWER DISTRICT THAT, the Executive Director and
Secretary-Treasurer is hereby authorized on behalf of The Metropolitan St. Louis Sewer District
to exercise the District’s option to renew for the second one-year renewal term, the contract with
ETC Institute, whereby ETC Institute will perform Customer Satisfaction Surveying services for
the District, and said contract renewal shall be comprised of such terms and conditions as are
approved by the Office of the General Counsel of the District.
The foregoing resolution was adopted on November 9, 2017.