HomeMy Public PortalAbout2010 Services Agreement.pdfWEBOA SERVICES AGREEMENT
For GovQA. Services
1111a "11101( 1: \(i►(EtE\Ila1 (the "Agreement") between
k4 113ta:1. Inc I "1i-1:lit).-A-) (t Mt its prineipal place of bthmess at 9W}
S frontage Road, Suite 110 Woodridge. 11.. 6051 7 ,uitl the Village of
key Biscayne with its principal place of business `*X W. McIntyre
Street, Key IIIsy':14 tat', FL. 33149 (-Customer-) is inade effective as of
1)ecernber 21. 2009 l"I•.ffectire I):atc".)
1. \VEIN:1 DELIVERS' OFSERVICES:
WF.130 grant; to Customer a not -exclusive, tlort-transferable,
limited license to access and use the Gov OA Sentee on the
!Authorized \Vthsitt(sI identified in Schedule 1 in consideration of
the fees and [clams described in Schedule I.
2. CUSTOM Eli K1 SI'O\SIJI1.ITIES:
Customer acknowledges it is receit itlg only a limited license to use
the Ser%iee and related doemttett:ition. tf any, and shall obtain no
title, ownership nor arty other rights in or 10 iht Sets ice ,tnt1 related
documentation. all of which title and rights shall relll11111 with
IVel)QA. In addition. Customer agrees that this license is limited to
applications for its own 1.1>e and nl:n 1101 Cease or rent Me Service nor
oiler it> use tit otters Ali Customer data IS Owned ht the C. llstomcr.
Customer :agrees to maintain the :\nthuriicd 1A'ebatc(s) identified in
Sclledrrte 1. pint Idc 1VEi1QA with ail itltiorma1itan reasottahly
necessary t0 setup or establish the Service on Customer's behalf. and
allow tt "Powered b; (iovQA" logo with a byperiiiik to 11'ehQA's
wehsile home page on the Authorized IA'ebsite.
S. SERVICE LEVELS:
\A 1 sill ', (till use commercially reasonable efforts lo backup and
keel+ the Szrs ice and Autlwrtieil \\ eb;lte(s) in operation consistent
with Applicable industry standards and will respond to customers'
requests !Or •upp.trl during normal business hours.
1111: 1i1`1( 1 S .\Iii: PRO\'I1)I•:l) ON AN ".AS IS" It;\SIS.:\\1)
t I s I I r\11•I('S I SI•. OF TIIili SI.R\'11 I'S IS :I1 11 S t t\\'N RISE;.
\\'1-I3a).\ I)01.S NI)I WAR!?.\N1 11111 IIIE SFItVI('FS Will.
111. r( `.I\ l I.1(1(t'1' 11:1)1)% I:1cR()1t-1'1(1.1:.
4. WARRANTY :A NI) LIABILITY:
14'h11OA \1:\KI s 'st r KI:I'RI Sl'N I:\ 1 11 iN OR WARU:AN 1 \' :1S
I+ , I:\\ 1.\RII.11 \' (1R 1-1 1 tit ,ti I (3It . P:\RFR:111R
i'l 1(i'4ISE Of 1111. 'l1(11(1 \NI) SII:\I1 I1,\V1= NO
1 I \IIILIIY 11.1I( :1\1' CONsf lit 1-N I Ir11. I):1.\I \l I ti OF ,1\1'
KIND 1\C1.t'I)!\(i. BUT NO I 1 I\II fi:l) f0, OA I:1 LOSS AND
(I'SINE SSINlERB1i`I'ION.;\,N1) I1ILI':\ICHES:1(iRIE lIlAT
11 I1 (tNl \' 1(i sII:D►ES 111:11 511:\I.I, BE AV.AII.:1111.E TO
( 1 tilt)\k11( 1'N1)E'.R 4It1S :AtiRI1i\lENl SII.\1.l 1t1f 111OS1i
1X1'f(l:aSi.\ 51.1 FOItill IN 11115:1(iRJ1 s11•.NI. \IERQA'S
I.I,\till 1 i )' I' l ..\1'RFSSI.V 1.li\IITI1) TO 1 111 \\10%1\'I'
ItV.('I•.l\'I-l) t'NDlilt 1111S A(iREENINN1 I'.
5.'FERA1I\ \i ION:
I. :1!1:: l+,irty in.r). terminate this aa:It:011Cr11 if the terminating party
tL'e other party sixty t(it)) day's written notice prior t0
ternulation. Should Customer terminate without cans,- .loci the first
date of the kern u. defined in Schedule 1, Customer must t+.ay the
balance of the current contracted tent and this payment obligation
wall immediately become due. \Vch(,)A may terminate services if
pay Ingots .arc not received by \I'eliQA as specified in Schedule 1.
Upton ill+ LeI 1111i.r(sun. V'cbO,\ wi11 discontinue Services dander this
agreement• k4 el,r.i,1 will proide (n'lnttler whit an cleetr,+llii CUp). oi'
all of Customer's data. if requested: and. prat Tams of this
Agreement regarding Ownership, Liability, Confidentiality and
!Miscellaneous will continue to survive,
6. INDEMNIFICATION
Each Party agrees to fully indenanrf( and (told harmless the other for
any and all costs, liabilities. kisses. ,end \poises resulting from am
claim, suit. action. Or proceeding brought by any third party.
7. ACCEPTABLE USE:
('ustntner represents and warrants that the Serf ices will only h,; used
fur lawful purposes, in a manner allot%ed by law. and m accordance
‘1/41111 reason:lhl: operating rules. policies. grits and procedures.
1VLBQA may, upon misuse of the Services, request ('usaaner to
terminate Recess to any unlis 'dual and Customer agrees to promptly
comply with such reiplcst holes, such nti>usc is corrected
X. CONFIDENTIALITY:
party hea:lay Agrees to maintain the ctintidentiallty of the other
party's proprietary materials :and information, including but not
limited to. all nalin itiation, knot., or data not generally atailahle
to the public which is acquired in connection a It11 this Agreement.
unless disclosure is required by law. Each party heteby agrees not to
copy. duplieott. or transcribe any confidential documents of the oittet
party except as required in confection %kith their performance under
this. Agreement. Customer acknowledges that the Services contain
taltiahle trade secrets. which :ire the sail,: property lit' Web(:\. and
Customer algret's to ii'e reasonable ialrc to pre\clot other parties, frock
Iearning of these trade secrets or have tufauthnriied access to the
Service,. \I'cbt)A will use reasonable efforts to insure that any
IVchQA contractors maintain the confidentiality of proprietary
materials and infiutnloiun
9. :MISCELLANEOUS PROVISIONS:
this ,'Agreement will he go(euted by and construed in ,iccord,inie
with the laws, of the State of Florida.
11'LBQA may not assign its rights and obligations under tins
Agreement. in whole or part. without prior written eonsent of
Customer. which consent will not he unreasonably wtilttteld.
10. ACCEPTANCE:
:Itthorizcd representatives of Customer and \VIi11QA have read the
foregoing and all doeainents incorporated therein and agree and
accept such Wirth elleelltt s ttf the date rst writtelt above.
Customer: 'I'Itc 1'iI c of Kit Ilise;
11: n,Ilure:
Prick Nan e:
I itltr Dale:
WehQ;A Ire
Signature:
Print Name
Title
116/20111 - 6 of 7
41D,
I)ilenschneider
Date
1
11'ehQ,\ Services Agreement 1)$11211 Page I ol'?
A. Services;
!!. Fees:
C'. 'Perms:
WEBQA SERVICES AGREEMENT
For GovQA Services
Schedule 1
Software: (;uvOA
Seals: Unlimited cited Seats
Data: All Customer flag! is Owned Ilv Customer
Authorized w'ebsite: l►tttr:NLrc111'.ntlztolrclpcnratLetbiscavnelll
Arlin n website: hit n:l/oo,s,rnagovheln,crrullkevlrisc•avuctlfiatlutirt
Admin. Logan: ID: SA Password: PASS14'OI4I)
.11nirt Alludules:
EI Service ('enter
21 Information ('enter
• C'I+Intnttnicatirin ( enter
® Code Enforcement
O fans!+3uyec Intranet
Implementation :tad "I"raining:
:11 a Lacked -In subscription cost per month for tern! of S 5t1i_
Cuiien Portal
® l=ull Itcporti►tg
1I ,111 Service Upgrades
ID Permitting and Inspect WI '.I Itagcment
❑ hymen! Center with Payment types
:It a Lucked -In cost of S 2.7511
1] One -tints setup and load of It/0 Questions into Ianowledgeb:tse
0 One -anti setup and load of 50 Sir ice Requests tilt 2 rule, per SCRicc Itcyuest
1] ( file-tlute.etnpand load 'if ?tl Ca:e I.yper
(Q ( nie-time setup .Ind Toad til Itt Letter Ien1pl;Iles
1 _2 1).r. tit t )Ilhnc Et -dining (11.511111
Storage: S Itt.Itteti
® 111 (ill storage free with service. Atklitiuturl l0(ill is S201ntontlt
Antioch Billable 'Feria Starting: 1/1/2010 Ending: 12/31/2010. 1'pon the expiration of this initial toot. the term
is 111 .tutu -react+ I.t +111`>e,ltlent lnllll,il t lhliuu.11 I rim. unIes. ("u,1ttmcr notifies 11 ! IIQA in tsrittn_ of a.
intention not it, emend the toot ii (cast slily ottO days pnur to rrpn.ttlatt (Jr the current terra end slate Rencu.tl
hints 16111 nut ir,L'rcase by more than +:0iht pet cent idler prior disctls,lnrl.
I). Milling: 0ce ,:cc errlu n e ttf all fares. fees . r. killed stn .tn anuu.11 hasi, in ;adsmice and ;tic due upon receipt of invoice
I Ili, sccurc;.ilc. scrl•cl, and ttttiiccs nrrc.s:IIv to begins projccl.
I'.Is nantts over -15 (la), limn initial contract start date will :tccraac Interest at a rale of one 1 1".t) per mantis. Rcueual
pal. meats made alter contract renewal date trill accrue interest at a rate oft one 11"a) per month
E. Remittance:
;. Special:
G. Cunlacts:
All payments should he made directly to Web(}A and will not he deemed received until actually received in
Weill) 1 offices V el.QA on.nlsn. ,.,1,'.'les for all payment, is.
Account • Receivable Dept..
Wcht t.\ Ire,
�NItI S. 1 r IIII u e !toad. Suite 1111
Wood: it!uc. 11 (+(1517
No special implement:adorn or custom/: Lion at this time. If'required. attach as Schedule 2.
Organization \attic � l IILIc� .(: _te4 3 ccj
Main Contact Name: M.Cnael tlrwtii[l tale: ,T. 1CC�'1VIiciei'i
Address: _a_3 Wt? P ti' re. weer ('it} i + k SCG+!_�e. State;1 .. Zip: Lt�-c�
41 ark Phone 3 C' .3(!, y'" .K 4la ( ill 7_$(c-)S`S• 3013 i :r 3_0S 41f..61 _x
Milling Contact Name:_Ut lt% +'_ p4 Yeti 86Cayr1P. 1 isle:
Address: gtr u't . k {c inky � i e city ayc�c Mate: _Ft lip' a..33,1y (!
1tttak lthnne oS=.x{:57 5'.4)43.?..
l'ur.11ase Order Number. 1 )tins Number:
I;G/2010 - 7 o17
WebQr1 Services Agreement 081120 Pa!_c 2 42