HomeMy Public PortalAbout2022-92 Resolution Approving a Contract with gWorks for Front Desk and Receipt Management ModulesRESOLUTION 2022-92
RESOLUTION APPROVING A CONTRACT WITH gWORKS
FOR FRONT DESK AND RECEIPT MANAGEMENT MODULES
WHEREAS, the City of Riverdale, Iowa ("City") is a municipal corporation, organized and operating under
the laws of the State of Iowa; and,
WHEREAS, staff has researched online payment options and benchmarked what other Scott County
cities are using for online payments; and,
WHEREAS, the gWorks Front Desk and Receipt Management modules will allow residents and guests to
make online payments that will be directly allocated to the appropriate modules in gWorks for a
seamless, integrated experience for both the user and staff; and,
WHEREAS, the gWorks Front Desk and Receipt Management modules will reduce staff time on task,
potential for data entry error, paper usage, and postage; and,
WHEREAS, staff conducted an online poll in which 84% of respondents indicated they would use an
online payment option with varying degrees of agreement on fees; only 9% of respondents indicated
they would not use an online payment option; and,
WHEREAS, it is anticipated that, with approval on 11/22/22, online payments could be active on the
City's website on or about January 1, 2023.
WHEREAS, it is anticipated that there will be a fee from CivicPlus to add a "make a payment" button to
the City's website; and,
WHEREAS, the one-time fees to implement Front Desk and Receipt Management total $4,320, and the
annual recurring fees for these products total $1,620, for a grant up -front total due of $5,940; and,
WHEREAS, the funding source for this action is #001-650-6419 — City Hall Computer Expense.
NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF RIVERDALE, IOWA,
THAT:
Section 1.
The Mayor is authorized to enter into an agreement with gWorks for Front Desk and
Receipt Management modules at a one-time cost of $4,320, and annual recurring fees of
$1,620, for a total of $5,940 due up -front.
City of Riverdale, Iowa
110 Manor Drive, Riverdale, Iowa 52722 (563) 355-2511 I www.riverdaleiowa.com
Passed and approved this 22"d day of November 2022.
APPROVED:
ATTEST:
Anthony Heddlesten, Mayor Kelly Krel
City of Riverdale, Iowa
110 Manor Drive, Riverdale, Iowa 52722 I (563) 355-2511 1 www.riverdaleiowa.com