Loading...
HomeMy Public PortalAbout2022-92 Resolution Approving a Contract with gWorks for Front Desk and Receipt Management ModulesRESOLUTION 2022-92 RESOLUTION APPROVING A CONTRACT WITH gWORKS FOR FRONT DESK AND RECEIPT MANAGEMENT MODULES WHEREAS, the City of Riverdale, Iowa ("City") is a municipal corporation, organized and operating under the laws of the State of Iowa; and, WHEREAS, staff has researched online payment options and benchmarked what other Scott County cities are using for online payments; and, WHEREAS, the gWorks Front Desk and Receipt Management modules will allow residents and guests to make online payments that will be directly allocated to the appropriate modules in gWorks for a seamless, integrated experience for both the user and staff; and, WHEREAS, the gWorks Front Desk and Receipt Management modules will reduce staff time on task, potential for data entry error, paper usage, and postage; and, WHEREAS, staff conducted an online poll in which 84% of respondents indicated they would use an online payment option with varying degrees of agreement on fees; only 9% of respondents indicated they would not use an online payment option; and, WHEREAS, it is anticipated that, with approval on 11/22/22, online payments could be active on the City's website on or about January 1, 2023. WHEREAS, it is anticipated that there will be a fee from CivicPlus to add a "make a payment" button to the City's website; and, WHEREAS, the one-time fees to implement Front Desk and Receipt Management total $4,320, and the annual recurring fees for these products total $1,620, for a grant up -front total due of $5,940; and, WHEREAS, the funding source for this action is #001-650-6419 — City Hall Computer Expense. NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF RIVERDALE, IOWA, THAT: Section 1. The Mayor is authorized to enter into an agreement with gWorks for Front Desk and Receipt Management modules at a one-time cost of $4,320, and annual recurring fees of $1,620, for a total of $5,940 due up -front. City of Riverdale, Iowa 110 Manor Drive, Riverdale, Iowa 52722 (563) 355-2511 I www.riverdaleiowa.com Passed and approved this 22"d day of November 2022. APPROVED: ATTEST: Anthony Heddlesten, Mayor Kelly Krel City of Riverdale, Iowa 110 Manor Drive, Riverdale, Iowa 52722 I (563) 355-2511 1 www.riverdaleiowa.com