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Home My Public Portal AboutRCTC Public Transit-Human Services Meeting81787 Riverside County Transportation Commission Public Transit -Human Services Transportation Coordination Plan County of Riverside Administrative Center 4080 Lemon Street, 8th Floor Conference Room A Public Transit Operators and Measure A Providers September 18, 2007 9:00 a.m. to 11:30 p.m. Introductions and Welcome Tanya Love Coordination Plan In -Process Purposes and Summary of Stakeholder Survey Heather Menninger Public Outreach Approach and Themes Judith Norman Transit Operators/ Providers Data Review Roy Glauthier Project Development Breakout Heather & Judi Needs, Scenarios of Need and Work Session Parameters Review of Breakout Results Next Steps Project Development Meetings Coachella Valley and Western Riverside Technical Advisory Committee Plan Development Schedule Adjournment Heather & Judi Heather & Tanya GG.34.9 Consumer Transportation Needs, Resources and Possible Project Responses Target Population Special Transportation Needs and Concerns Transportation Modes Potential Transit or Transportation Program Solutions Seniors, Able - Bodied Seniors, Frail and Persons Chronically III Persons with Disabilities - Lack of knowledge about resources. - Concern about safety and security - Awareness of time when driving might be limited. - Assistance to and through the door. - On -time performance and reliability critical to frail users. - Assistance in trip planning needed. - Need for shelters - Need for "hand-off for terribly frail - Service quality and reliability - Driver sensitivity and appropriate passenger handling procedure Concerns about wheelchair pass-bys - Need for shelters - Sometimes door through door or issues of "hand-off - Fixed- route transit - Point deviation and deviated FR - Senior DAR - Special purpose shuttles: (recreation, nutrition, shopping) - ADA Paratransit - Emergency and non - emergency medical transportation - Escort/Companion Volunteer driven services - Special purpose shuttles - ADA Paratransit - Emergency and non - emergency medical transportation - Special purpose shuttles - Escort/Companion Volunteer driven - Educational initiatives, including experience with bus riding BEFORE it is needed. Buddy programs and assistance in "trying" transit - Transit fairs, transit seniors -ride -free days - Escorted transportation options - Door -through -door assistance; outside -the -vehicle assistance. - Increased role for volunteers. - Technology that provides feedback both to consumer and to dispatch, including AVL and GPS; procedures to identify frailest users when traveling (ID cards/special handling procedures) - Individualized trip planning and trip scheduling assistance. - Mileage reimbursement programs. - Continuing attention to service performance; importance of time sensitive service applications - Driver education and attention to procedures about stranded or pass -by passengers with disabilities. - Aggressive program of bus shelter installation Persons of Low Income and Homeless Persons Persons with Sensory Impairments Persons with Behavioral Disabilities - Easy Access to trip planning information - Fare subsides (bus tokens or passes) that can be provided in a medium that is not cash - Availability of tokens or passes - Breaking down the culture of poverty that uses transportation as the difficulty for not moving about the community. - Difficulties of mothers with multiple children - Need to bring along shopping carts - Difficulty . in Accessing visual or auditory information. - Possible door-to-door for visually impaired - Medications make individuals sun sensitive and waiting .in the sun is not an option. - Medications make for thirstiness; long hour waits in the heat can lead to dehydration. - Mental illnesses can make it frightening to be in the public spaces such as. public bus stops. - Impaired judgment and memory makes for poor decision -making. - Fixed -route transit - Point deviation and deviated FR - Special purpose shuttles (work, Training, Sp Ed.) Same as seniors frail Same as seniors frail - Training of staff to train consumers - Creative fare options available to human services agencies. - Increased quantity of bus tokens available. - Bus passes available to those searching for jobs or in job training programs; cost-effective. - Special shuttles oriented to this population's predictable travel patterns. - Education about transit; •continued work to improve transit service levels (coverage, frequency, span of hours) - Information in Accessible formats - Guides (personal assistance) through information -.Driver training critical to respond to needs. - Possibly special shuttles oriented to this known predictable travel needs. - Aggressive program of bus shelters - "Hand-ofr can be critical to pass rider to a responsible party. - Important that driver understand riders' conditions. 1 Riverside County Transportation Commission PUBLIC TRANSIT- HUMAN SERVICES TRANSPORTATION COORDINATION PLAN FOR RIVERSIDE COUNTY PROJECT PLANNING WORKSHEET Coordinated Project Selected #: 1. Outline project goals and objectives for selected project. 2. Describe how the project will address the need and/or improve mobility for the target population. 1 3. Identify coordination partners (public transit and human services) including lead agency and their anticipated roles in the project. 4. Describe what measures will be used to assess the success of the project. 5. Outline ideas for how project funding will be sustained beyond the initial grant period. 2 Riverside County Transportation Commission PUBLIC TRANSIT - HUMAN SERVICES TRANSPORTATION COORDINATION PLAN FOR RIVERSIDE COUNTY - Summer 2007 Contact Name: Title: Telephone: Fax: E-Mail: Agency Name: Site Address: Mailing Address: City: Zip code: 1. Please provide a brief description of your agency/organization or program: (You may also attach a brochure or flyer at your discretion.) 2. YOUR AGENCY TYPE (check one only): ❑ Private, for profit ❑ Tribal organization ❑ Private, non-profit ❑ Public Agency ❑ Church affiliated 3. NUMBER OF ACTIVE CLIENTS ON YOUR AGENCY'S ROSTER LIVING WITHIN RIVERSIDE COUNTY # Total clients / consumers enrolled or on caseload lists # Average daily attendance # Est. on site daily who require transportation assistance # Est. on site daily in wheelchairs Not applicable (check mark only) 4. PLEASE IDENTIFY THE PRIMARY CLIENT POPULATION YOUR AGENCY SERVES: (check all that apply) ❑ Seniors, able-bodied ❑ Persons with physical disabilities ❑ Seniors, frail ❑ Persons of low income D Youth ❑ Other D Person with behavioral disabilities D Persons with sensory impairments ❑ General Public 5. PLEASE SPECIFY THE TRANSPORTATION NEEDS THAT ARE MOST OFTEN COMMUNICATED TO YOU BY YOUR CLIENT BASE: (check all that apply) D Getting to work between 8am — 5pm D Late night or early morning work shins D Weekend and holiday trips ❑ Recreational activities or events D Visiting family or friends ❑ Kids to daycare or school D Going to the doctor / medical trips D Shopping and multiple errand trips D Attending training, education classes or program sites ❑ Long distance trips for purposes of ❑ Other 6. WHICH BEST DESCRIBES ANY TRANSPORTATION SERVICES PROVIDED BY YOUR AGENCY: ❑ NO TRANSPORTATION operated, contracted, or arrang ❑ PUBLIC TRANSIT provided to the general public. ❑ OPERATE transportation with full responsibility for the transportation by this agency. ❑ CONTRACT for transportation, services provided by another entity under contract to this agency. ❑ SUBSIDIZE transportation through agency purchase of passes, fares or mileage reimbursement. ❑ ARRANGE FOR public or private transportation by assisting with information but clients responsible for follow-up. ❑ ARRANGE FOR volunteer drivers or private car ❑ 'Other (please spect&) 7. WHAT PRIMARY BARRIERS TO ACCESSING and) COORDINATING TRANSPORTATION EXIST FC YOUR AGENCY or ORGANIZATION? 8. ARE YOU AWARE OF ANY OTHER NEEDS or UNMET TRANSPORTATION NEEDS IN RIVERSIDE COUNTY: PLEASE RETURN THE SURVEY IN THE ENCLOSED, ADDRESSED ENVELOPE TO: A-M-M-A, 306 Lee Avenue, Ctaremom,CA. 91711 TRANSPORTATION SURVEY, Page 2 9. PLEASE INDICATE YOUR AREAS OF INTEREST TO COORDINATE TRANSPORTATION (check all that apply): ❑ Joint use, pooling, or sharing of vehicles among organizations El Coordinated service operations Cl Coordinated vehicle and capital purchases ❑ Shared fueling facilities O Shared maintenance facilities ❑ Joint purchase of supplies or equipment ❑ Joint purchase of insurance ❑ Coordinated trip scheduling and/or dispatching ❑ Coordinated driver training and retraining programs O Contracting out for service rather than direct operations Contracting to provide transportation to other agencies. ❑ Pooling of financial resources to better coordinate service 0 Not interested coordination activities at this time. D Other 10_ HOW MANY VEHICLES DO YOU HAVE FOR CLIENT/ CUSTOMER TRANSPORTATION? 11. HOW MANY VEHICLES ARE USED TO PROVIDE TRANSPORTATION ON AN AVERAGE DAY? 12. NUMBER AND CAPACITY OF VEHICLES: A. # of vehicles serving 9 or fewer passengers B. # of vehicles for ] 0 - 14 passengers C. # of vehicles for 15 — 24 passengers D. # of vehicles for 25 passengers or more E. Total # of vehicles lift -equipped 13. HOW MANY OF YOUR VEHICLES NEED TO BE REPLACED? Now Within a year . Within the next two years 14. PASSENGER LOAD AND VEHICLE UTILIZATION Please tell us about the volume of service you provide: A. Average # of one-way passenger trips per MONTH Counting each round-trip as (2) one-way passenger trips, count one trip each time a passenger boards the vehicle_ B. Average # of vehicle miles per MONTH Average monthly number of miles traveled by your total fleet to transport riders. 15. TRANSPORTATION SERVICE AREA: ❑ Please describe service area, listing cities, if appropriate ❑ Throughout Riverside County 16. DAYS AND HOURS OF OPERATION: Operating Hours First Pick-up Last Pick-up Weekdays Saturdays Sundays 17. DO YOU LIMIT THE TYPES OF TRIPS YOU PRO VID TO PEOPLE? Ohio 0Yes, please explain 18. DRIVERS AND MANAGEMENT FOR TRANSPORT: # Full Time Drivers # Volunteer Drivers # Part Time Drivers # Supervisors/Mgrs. 19. COOPERATIVE AGREEMENTS/ARRANGEMENTS? Do you have any formal or informal cooperative service agreements/ arrangements for transportation? ❑ No ❑ Yes, cooperative agreements/arrangements with: 20. TRANSPORTATION BUDGET: (Current fiscal year) $ For vehicle operations (drivers, maint., fuel) $ For vehicle replacement capital funds $ For bus passes, tickets or tokens $ For taxi vouchers / other specialized transp. servii $ Administration (advertising, marketing) $ Insurance $ Mileage reimbursement $ Other (please specify) 21. FUNDING SOURCES FOR TRANSPORTATION BUDGET ( Indicate source and identify other as appropriate) County/Local Funding Federal Funding ❑ General Funds ❑ FTA section 5307 ❑Other ❑ FTA section 5310 (vehicles) ❑ Other ❑ FTA section .531 1 State Funding ❑Transp. Development Act ❑ Education Department ❑Dept. Developmental Services ❑Dept. of Aging ❑Dept. of Rehabilitation ❑Dept. of Health Services ❑ Other ❑Ocher ❑ Comm. Dev. Block Grants ❑Health and Human Services. ❑ Other Other Funding ❑ Client Fees ❑ Private Donations / Grants ❑ United Way D Fare box ❑ Fundraising ❑ Other 22. COMPARED TO LAST YEAR, DID YOUR AGENCY TRANSPORTATION BUDGET? ❑ Increase ❑ Decrease ❑ Stay the same 23. WILL YOUR AGENCY CONTINUE ITS CLIENT TRANSPORTATION OVER THE NEXT 5 YEARS? ❑ Yes ❑ No ❑ Unsure PLEASE RETURN THE SURVEY IN THE ENCLOSED, ADDRESSED ENVELOPE TO: A-M-M-A. 306 Lee Avenue. Claremont CA 91711 COORDINATION PROJECT PLANNING EXCERCISES Moms with young children. Low income mothers with pre-school aged children need to get to a centralized, publicly subsidized daycare facility and then on to employment opportunities The employment is generally located in two distinct areas within several miles of the day care facility but employment for these women varies with starts between 7 a.m. and 9 a.m. and ends between 4 p.m. to 6 p.m. The mothers are coming from wider geographic areas but generally within a 10-mile radius of the day care facility. The day care program requires that all children be picked up absolutely no later than 6:15 p.m. Design a cost-effective shuttle service to meet these needs. What planning partners might participate? How would success be measured? How might the service be promoted? Dialysis patients Patients on dialysis need an improved transportation program that addresses the following needs: - On -time arrival, earlier than their scheduled time slot but absolutely not later, with consumers living generally within a 10 mile radius of the facility; - Flexibility upon departure with a scheduled departure time but ability to delay that if the patient is "bleeding out" or having other physical problems; still able to arrive at the facility within a fairly short time of a revised pick-up time to transport the patient home; - Easy communication between dispatch and the facility. The facility operates six days a week with the span of hours of 4 am. as the earliest arrival time and departures not later than midnight. This dialysis facility sees 40 patients per shift with approximately 7 shifts over the typical day, although 3-hour shifts can vary as individuals' requirements dictate. How could meeting these trip needs become a coordinated program with the dialysis facility and the public transit agency working together most effectively? What would be the features of that? What requirements? What additional expenses exist? Escorts/ Volunteer Drivers The need exists for door -through -door transportation for frail elderly persons, or chronically or terminally ill individuals who do not have their own care givers and cannot use the TRIP program because they cannot identify a volunteer driver on their own. Design a program that addresses the following, assuming that insurance will not be a problem: - How can qualified volunteers be found and then determined acceptable? - What kind of training programs will be necessary (# of hours, basic content)? - How to promote the program, how to advise agencies and consumers that this exists? 1 - What planning partners will be sought? - How will success be measured? Vehicles Three area social service agencies are operating small fleets of two to five vehicles each, gasoline -powered, mostly non -lift equipped vehicles. A reduction in the number/ availability of local garage mechanics has made vehicle maintenance increasingly a problem for these agencies, none of which have sufficient vehicles to have a back-up vehicle that can go into service when active vehicles are off -site for maintenance. Additionally, agencies are traveling farther to fuel their vehicles. Develop the parameters for a vehicle back-up program and vehicle maintenance program, possibly with fueling capability that utilizes some resources of the public transit operator but reimburses for direct expenses. What might be the facility requirements? What are the transit agency implications of such a program? How might the social service agencies best participate? Immediate Needs Transportation Need exists for transportation service that can cost-effectively meet immediate consumer needs within a defined geographic area. Develop the parameters of an immediate needs program that builds upon existing taxi and other resources, establishes sufficient parameters to ensure against fraud and misuse and gets information out to the appropriate planning partners to ensure use of the service by the consumers in greatest need. This could be a user -side subsidy program for taxis or some other type of service that could provide reasonably reliable service for an limited number of trips. Identify the limitations on this service — for consumers and for agency use: Information and Trip Brokering Consumers and agency personnel express frustration about knowing what transportation services exist and what might be available to meet individual trip needs. The Mobility Manager function has been identified as one mechanism to help consumers connect with needed transportation services. Identify the role and responsibilities of a Mobility Manager in a defined geographic area that could work between public transit and human service agency transportation providers and help to meet consumer mobility needs. What particular functions might a Mobility Manager undertake that would serve the travel needs of these target populations — seniors, persons with disabilities, persons of limited means? Where should such a function be housed? What kinds of resources should be available and what sorts of capabilities should the Mobility Manager have if sufficient resources do not exist? What planning partners are desirable? And how might success be recognized? AMMA, 9/17/07 2 Table 2-1 Riverside County Transportation Coordination Plan Financial and Operating Data for Public Transit Operators: Fixed Route Services Operator City of Banning City of Beaumont City of Corona Fiscal yr Operating Cosi Total Peak Vehicle Rev Vehicle Rev Revenue Weekday Fare Revenues Total Passengers Hours Miles Vehicles Vehicles Paid Staff Volunteer StPi e IFTEt I (Persons! Staffing $745.008 $91.447 212 634 10,574 152.711 03/04 $839,300 $sg,998 192,326 11979 182,359 O4/05 $932894 $115,165 183,265 12,647 197.722 O5/06 $718,672 $78,136 113,981 9.343 146,104 O6/07 $431,997 $28,509 81,520 10,396 136,198 " 03/04 $590,000 $34929 87,670 11,536 166667 04/05 $614,588 $46240 89.962 11,615 173.034 O5/06 $522.992 $41,024 85,652 11,321 75,611 OW07 Palo Verde Valley Transit Agency $681.357 $99,484 -142,062 16,177 197,050 03/04 $799,461 $105,732 162.423 17,693 208,168 04/05 $862,412 $131509 146983 18214 206,974 05/06 06/07 $741,344 $146212 150,815 18,053 206367 RCTC Commuter Rail [1] $393,200 $32404 28,415 9.192 161,093 03/04 04/05 $562,988 $41.282 37,275 9284 173.688 '$573.168 $57581 46274 8,934 162.901 8.5 0.0 O5/06 $375.066 S37,267 39,719 8,036 167,390 06/07 Riverside Transit Agency [2] Totals so so - 0 a o 0 0 00 co 03/04 $23,261.100 S12.483,409 2,541574 54,679 2253944 0 0 0.0 0.0 04/05 $28,276.500 S14,049615 2,700,117 61,642 2558231 0 - 0 0.0 0.0 05/06 06/07 $24,893,703 $12,179,323 2728,895' 64,605 2713,325 0 0 0.0 0.0 03/04 $30,722,972 $5,364,352 7362203 . 471324 7325942 0 0 0.0 0.0 $30,577,670 55,727,231 7139831 469679 7432179 0 0 0.0 0.0 04/05 O5/06 $34,788,082 $6,618 662 6634600 472437 726769E 0 0 0.0 0.0 $37,613.733 57.132,766 6818613 477980 7176807 0 9 0.0 0.0 06107 Sunline Transit Agency $13683,279 52547,630 3.455,798 149540 2.189697 03/04 $13,227,654 $2,475524 3.334,540 144,627 1,964,449 - 04/05 $15,272,214 $2.630307 3,474.361 134,628 1,817,704 05/06 06/07 $14652,176 $2935.091 3,419492 146,999 1,895,284 $46657,813 $8,163,826 11,282632 667,203 10,162,691 0 0 0.0 0.0 03/04 $46,597,073 V3,474.696 10.954,265 664,998 10,127,510- 0 0 0.0' 0.0 04105 $53,043,358 $9.599.764 10,575,445 658,475 9,826,033 0 0 85 60 05/06 06/07 $54,823,985 $10.372,496 10628,272 672,532 9,667,563 0 0 80 0.0 Notes 1 _ Commuter Rail data combines the three services: CR-91. CR-IEOC and CR-RIV. 2. Data shown for RTA Fixed Route Services combines RTA-BUS and RTA Bus(Contract) services. 9/17/2007 Table XX Riverside County Transportation Coordination Plan Performance Indicators by Public Transit Operator Operator Pass per Veh Revl Pass per Veh Oper Cost Oper Cost per II Fiscal Yr Hour Rev Mile per Pass Rev Hour City of Banning 20.11 1.39 $3.50 $70.46 I03/04 04/05 16.06 1.05 , I $4.36 $70.06 I 05/06 14.49 0.93 $5.09 $73.76 City of Beaumont 7.84 0.60 $5.30 $41.55 I03/04 04/05 7.62 I 0.53 I I $6.71 $51.14 05/06 7.75 0.52 $6.83 $52.91 City of Corona 03/04 8.78 0.72 $4.80 $42.12 04105 9.18 I ` 0.71 $5.87 $45.1 05/06 8.07 0.7 $. $47.35 Palo Verde Valley Transit Agency Notes 03/04 3.09 0.18 $13.84 $42.78 04l05 4.01 I 0.21 $15.10 I $60.64 I 05/06 5.18 0.28 $12.39 $64.16 City of Riverside 03/04 Specialized 04/05 Transportation 05/06 Riverside Transit Agency 4.07 4.18 4.22 i 0.25 0.26 0.25 $11.47 $13.56 . $16.63 $46.68 $56.76 $65_72 i 03/04 15.62 1.00 $4.17 $65.18 04/05 15.20 0.96 $4.28 I $65.08 05/06 14.04 0.91 $5.24 $73.64 Sunline Transit Agency 03/04 23.11 1.58 $3.96 $91.50 I 04/05 23.06 I + 1.70 I $3.97 I $91.46 I 05/06 25.81 I 1.91 $4.40 $113.44 Table X( Riverside County Transportation Coordination Plan Financial and Operating Data for Measure A Operators Operator Beaumont Adult Scho Fiscal Yr Operating Cost Fare Revenues Total Passengers Vehicle Rev Noun Vehicle Rev Miles Tole Revenue Vehicles Peak Weekday Vehicles Staffing Paid Staff IPTET Voturdeer Staff (Persons) 03/04 04835 05r06 550,277 50 4,994 524 12,922 1 1 1.10 0.00 Blindness Suppo Services Boys & Girls Clubs o Southwest Courtly 03104 a105 562.466 60 05/06 39 0344 Care-A-Va Care Connexxus 04/05 05/06 03/04 $204.736 58.635 7,496 5,736 71,657 04015 $253.284 $9280 - 8,257 5,663 64234 05/06 5281.370 512,207 9205 6,351 60849 6 4 6.00 0.00 03/04 04/0511) 569750 51230 5.488 1262 15,440 OSN6 3230.261 $4042 13,755 3,879 45,320 5 5 5.00 0.00 Friends of Moreno Valley 03/04 117.595 $661 3.585 651 9,039 04/05 $67,148 12,620 3,594 1,749 29,608 05/06 $69,770 12,647 4.842 1746 2936 1 1 Inland Aids Project 0384 5197.758 50 - 1.641 647 31,006 04/05 - 5175.352 50 1s74 599 29.917 OSf06 510.015 50 1,974 866 38,126 6 6 6.00 0.00 Operation Safehouse The TRIP Program D3m4 041.05 05/06 03/04 5224,190 50 15,920 349.893 Riverside County Regional Medical Center ODUS 5305344 $0 24,393 495,198 0`/06 4.75 700.00 Court Appointed Special Advocates 03/04 04/05 u5/06 10 10 10.03 0.00 0]N4 City of Norco OIN6 05/06 1.00 200.00 03/04 04815 $34224 518,109 2,736 379 8,353 The Volunteer Center Whiteside Mano [Note 21 Totals 05/06 $35.688 $16.884 2,606 432 8.499 03534 551.447 30 55,740 $61,949 $0 72,740 noel 03/04 04/05 05108 2 2 2.00 003 03/D4 5695.728 $9,486 84,384 7,01.4 461595 0 0 0.00 0.00 04/05 51,029519 $31239 118.842 9,672 613250 0 0 0.00 0DD 05/06 ssrras9 537,580 87,488 13,798 203,1381 31 29 35.65 900.00 Notes Ili Care Gammas Varepmlaepn services began Januaty 2005. 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Al!!!giseaj. pue awn. `(seamos wea6oad aidninw wag.) saaanosaa uo paseq uo queuaalduij segpopd "kleApp aoinaas ui sepuaiowe anaadw! san!unlJoddo s nam se spaau pue saeinaes }ua uno uaamiaq sde6 paid}uepi aye ssaJppe spefoad ao/pue saiywoa do/pue sep5aiaais 'aoinaas ui sde6 pale}uepi pue spoga uogoalloo elep auk uo ao saaulied 6upueld suondaoaad pue saouapadxa uo paseq aq ueo luawssesse s!u} -- auaooui MOO �o aidoad pue slinpe Jaw) `sai.i!igesip gip sienmpui �aoj. spaau uopepodsueij Jo juacussesse uy •(i.naad-uou pue alenpd `ollgnd) saapinoad ;uam° sannuepi ley; seopues apgellene jo pacussesse uy sweweimbeN laaapad ueid uoneuipa000 seoyues uewnwilsueal ovind Awnoo apisaanw Riverside County Public Transit -Human Services Coordination Plan Funding Estimates (FY06/07) Western Riverside County Coachella Valley Palo Verde Valley (rural) Riverside County Total 5316-JARC $1,035,890 $168,365 TBD $1,204,255 5317 - New Freedom $394,788 $78,700 TBD $473,488 5310-Capital $868,132 $50.3,000 $1,371,132 Measure A Specialized Transit $2,900,000 not available not available $2,900,000 $5,198,810 $750,065 TBD $5,948,875 Population (approaching 2 million) 78% 21 % 2% 6 L uoi.epodsue4 pezileneds d aanseen sAunoo ep!s_laniweisem pue buiuueid uou.euip.000 fly-daladb'S a�ea6a�u� •� •Aouenlos lualdpaa-qns amsue 'apwwd o; sseooad - 'Ile9 slepiugns pue sloefoad }o wewdolanep alowoad - sPafoad ao.. HBO alma'd •E ewooui mo! }o suosied - samciesip Lium suosJed - sioivas - -- spaau Tewun spaau Jewnsuoo Apluepi 7 •diysaapee! aoj 6uNool •sepue6y env pue 6u111!M `Pem.le1u1 sdRisaauped alouaoid '8 Ailluepi `uoeanno u6nona i woo wawdolanaa ueid s,310N ueld uoneuipa000 seopues uewnwlisueal oiignd A;unoo apisaanN Riverside County Public Transit -Human Services Coordination Plan Plan Development Elements Underway Task 1 Outreach Plan Task 2 Demographics & Demand Task Coordination Models Task Outreach Interviews, Focus Groups & Workshops Anticipated for September — November Task 5 Identify Barriers, Duplication & Gaps Task 2007 Needs Assessment Task 7 Draft Plan December Task 8 Final Plan & Presentations 6 saap!nwd y aanseaW 5 i, 6u!pn!au! `saoi.eiado o!!gnd g luaulssassv sea hosed ijsuaal 6uio6uo `paaa!NlInua — jj3 yaaa qnci �. seopues uewnq '8 i!sueaj a!!gnd ueemlaq pue u!qmnn `uo!.eu!paooa punwe „pewee! suossa!„ — siapoW uo eu a.l000 elep 01 L9 `60sepuebe LLt bu!!!ew ww; area uaniaa %9 — Aen,lns iaplcniwiejs Q uoRe!ndod 6upeenu! Ai!eaRewew e jo uopodwd 6upeenu! ue qw‘n uoge!ndod j.o 0/00Z 01 %01, jo a6uea e — amups3 pueula0 spona uogoelloo elea BuioBuo ueid uoReuip.1000 saoin. OS uewnH-11sueai Rluno3 episioAIN i Riverside County Public Transit -Human Services Coordination Plan Stakeholder Survey - Respondents 2007 Stakeholder Survey, Responding Agencies by Legal Type, n=65 Private, non-profit Public agency Private, for profit Faith based org Tribal org 0% 10% 20% 30% 37% 35% 2007 Stakeholder Survey, Responding Agencies by Region, n=62 WR-Riverside Coachella Valley WR-Central W R-Corona-Norco WR-South Palo Verde WR-Pass 0% 10% 20% 30% 40% 50% Chart excludes 3 agencies located outside of Riverside County 10 Riverside County Public Transit -Human Services Coordination Plan Stakeholder Survey - Clients Served 2007 Stakeholder Survey, Primary Client Populations Served, n=65 Persons of low income Persons w/ physical disabliities Seniors, frail Seniors, able-bodied General public Persons w/ behavioral disabilities Persons w/ sensory impairments Other, mixed groups Youth O% 10% 20% 30% 50% 60% 11 Riverside County Public Transit -Human Services Coordination Plan Stakeholder Survey - Trip Needs 2007 Stakeholder Survey Client Trip Needs Poorly Served - All Reporting (n=65) Doctor/medical trips Shopping & multiple errand trips Training/ education classes Work between Sam-5pm Recreational activities or events Long distance trips Night/ early morning work shifts Visiting family or friends Weekend and holiday trips Kids to daycare or school 0% 10% 20% 30% 40% 50% 6 0 % 7 0 % 80% Percent Responding Agencies 12 Riverside County Public Transit -Human Services Coordination Plan Stakeholder Survey - Trip Needs 2007 Stakeholder Survey Client Trip Needs Poorly Served - by Agency Type Doctor/medical trips Shopping & multiple errand trips Training/education classes Work between 8am-5pm Recreational activities or events Long distance trips Night/ early morning work shifts Visiting family or friends Weekend and holiday trips Kids to daycare or school 77% 57% 57% 57% 57% Human Service G.P. Transit 29% 0% 10% 20% 30% 40% 50% 60% 70% 80% Percent Responding Agencies by Type Human Services =53 General Public Transit = 7, n=60 7 13 176 •saapii.uwoo se Ham se `saawnsuoo asain they !jinn seopues 4urloippy pepuedx3 Q .Aem °lain 6uipui} ul }lsuea} ollgnd o} nnau °soul lslsse of ❑ saovues ale6lneu sJewnsuoo !lead dley of ❑ :papeau eouemsse uogetuaoju/ Q •oiieuaaigoad si `swelled sisygeip Apeinoiped `semi wecuesangtujaa molpen eluaojneo Q •sdpi. awos jo saouelsip 6uoi au} pue Alunoo apisaaniJo AcideiBoe8jo seBuel/eyo Q •sai}unoo afiueap pue lepadw! `ouipaewae ues `salealy sod pue apisJani! uaannlaq A)unoo-Jem •sal}lo aplsaanlpue Aellen ellau0e00 au} uaemlaq ApelnoPed ❑ sawunwwoo Alunoo apisaaniueannlaq ijsue4 Awnoo-eim •a;enbape you ale smog 83pLIas pue seam °owes }isueal oipnd 'Q •awooui Tsanno! o asogi ann!cugoad saaej snq Q .spaau leloads ,saawnsuoo Real leaolneyaq pue slualled spAlelp and dlau leloads `uol}epodsueal Aawn6 `sdla} 6uppoq apnloul spaau eouelslssy ❑ 'ijnoup 6uisn sa>lew spaau pezllenpimpui,saacunsuoo Q spaaN lewun :AemnS aaplogemels ueid uogeupa000 seovuas uewnwpsueal oncind Aluno3 ems.ienIN 5� sweJ6 Aeuow- os pue suoneuop uodn wepuedep 0a0W `aigeilea ssal 6uipun� ❑ poddns 6uipuni ou :dn-)ioeq aioNen enn peddinba-TIll eq /Clem ssal sep!Llen ❑ - uoi.epodsuaa. 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