HomeMy Public PortalAbout05 May 30, 2008 State Route 91 Advisory84067 JSh/JS/CB/AM/JH
STATE ROUTE 91 ADVISORY COMMITTEE
AGENDA
Date:
Time:
Friday, May 30, 2008
9:30 a.m. (Note: different time)
Where: Orange County Transportation Authority
Headquarters — First Floor, Room 154
600 South Main Street
Orange, California
MEMBERS
Carolyn Cavecche
Committee Chairman
Bob Magee
Committee Vice Chairman
Bob Buster Curt Pringle
RCTC OCTA
Bill Campbell
OCTA
John Tavaglione
RCTC
Jerry Amante Frank Hall Ron Roberts
OCTA RCTC Committee Alternate
RCTC
Art Brown Jeff Miller
OCTA RCTC
EX-OFFICIO MEMBERS
Michael A. Perovich Cindy Quon Paul Biane
Caltrans District 8 Caltrans District 12 SANBAG
For further information, please contact Wendy Knowles, Orange County Transportation Authority
Clerk of the Board, at (714) 560-5676.
HH.35.02
AGENDA
State Route 91 Advisory Committee Meeting
Orange County Transportation Authority Headquarters
600 South Main Street, First Floor— Room 154
Orange, California
Friday, May 30, 2008, at 9:30 a.m.
NOTE: different time
Any person with a disability who requires a modification or accommodation in order to
participate in this meeting should contact the Orange County Transportation Authority Clerk of
the Board, telephone (714) 560-5676, no less than two (2) business days prior to this meeting
to enable OCTA to make reasonable arrangements to assure accessibility to this meeting.
Agenda Descriptions
The agenda descriptions are intended to give notice to members of the public a general summary
of items of business to be transacted or discussed. The posting of the recommended actions does
not indicate what action will be taken. The Committee may take any action, which it deems to be
appropriate on the agenda item and is not limited in any way by the notice of the recommended
action.
Public Comments on Agenda Items
Members of the public wishing to address the Committee regarding any item appearing on the
agenda may do so by completing a Speaker's Card and submitting it to the Clerk of the Board.
Speakers will be recognized by the Chairman at the time the agenda item is to be considered.
A speaker's comments shall be limited to three (3) minutes.
Call to Order
Committee Chairman Cavecche
Pledge of Allegiance
Committee Member Miller
Special Calendar
There are no Special Calendar matters
Page 1 of 3
"
A G E N D A
S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e M e e t i n g
C o n s e n t C a l e n d a r ( I t e m s 1 t h r o u g h 3 )
A l l m a t t e r s o n t h e C o n s e n t C a l e n d a r a r e t o b e a p p r o v e d i n o n e m o t i o n u n l e s s a
C o m m i t t e e M e m b e r o r m e m b e r o f t h e p u b l i c r e q u e s t s s e p a r a t e a c t i o n o n a s p e c i f i c
i t e m .
1 . A p p r o v a l o f M i n u t e s
O f t h e M a r c h 2 1 , 2 0 0 8 , S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e m e e t i n g .
2 . 9 1 E x p r e s s L a n e s M o n t h l y S t a t u s R e p o r t s
K i r k A v i l a , G e n e r a l M a n a g e r o f 9 1 E x p r e s s L a n e s , O r a n g e C o u n t y T r a n s p o r t a t i o n
A u t h o r i t y
O v e r v i e w
T h e 9 1 E x p r e s s L a n e s s t a t u s r e p o r t s f o r t h e m o n t h s o f F e b r u a r y 2 0 0 8 ,
M a r c h 2 0 0 8 , a n d A p r i l 2 0 0 8 h a v e b e e n p r e p a r e d f o r t h e S t a t e R o u t e 9 1 A d v i s o r y
C o m m i t t e e r e v i e w . T h e r e p o r t s h i g h l i g h t o p e r a t i o n a l a n d f i n a n c i a l a c t i v i t i e s .
R e c o m m e n d a t i o n
R e c e i v e a n d f i l e t h e 9 1 E x p r e s s L a n e s M o n t h l y S t a t u s R e p o r t s f o r t h e m o n t h s o f
F e b r u a r y 2 0 0 8 , M a r c h 2 0 0 8 , a n d A p r i l 2 0 0 8 .
3 . 9 1 E x p r e s s L a n e s P r o t e c t e d L i c e n s e P l a t e s E n f o r c e m e n t P r o c e s s
K i r k A v i l a , G e n e r a l M a n a g e r o f 9 1 E x p r e s s L a n e s , O r a n g e C o u n t y T r a n s p o r t a t i o n
A u t h o r i t y
O v e r v i e w
I n 2 0 0 7 , a p p r o x i m a t e l y 3 , 5 0 0 t o l l v i o l a t i o n s o n t h e 9 1 E x p r e s s L a n e s w e r e
a t t r i b u t e d t o p r o t e c t e d l i c e n s e p l a t e s a t a n e s t i m a t e d l o s s o f $ 1 0 , 5 0 0 i n t o l l
r e v e n u e s . A p r o c e s s h a s b e e n d e v e l o p e d t o s e n d v i o l a t i o n n o t i c e s a n d t o c o l l e c t
t o l l s f r o m t h e r e g i s t e r e d o w n e r s o f v e h i c l e s w i t h p r o t e c t e d l i c e n s e p l a t e s .
R e c o m m e n d a t i o n
R e c e i v e a n d f i l e a s a n i n f o r m a t i o n i t e m .
P a g e 2 o f 3
AGENDA
State Route 91 Advisory Committee Meetin,
Regular Calendar
There are no Regular Calendar items.
Discussion Items
4. Status of State Route 91 Legislation
Aaron Hake, Government Relations Manager, Riverside County Transportation
Commission
5. Riverside Freeway (State Route 91) Lane Addition from State Route 241 to
State Route 71 Project Update
Jim Bell, Deputy District Director Capital Outlay Program, Caltrans District 12
6. Draft 2008 State Route 91 Implementation Plan
Dan Phu, Section Manager, Orange County Transportation Authority
7. Ortega Highway (State Route 74) Operational and Safety Improvement Study
Update
Charlie Larwood, Section Manager, Orange County Transportation Authority
•
8. General Manager's Report
9. Committee Members' Reports
10. Public Comments
11. Closed Session
There is no Closed Session scheduled.
12. Adjournment
The next regularly scheduled meeting date of this Committee will be held at
9:00 a.m. on Friday, August 15, 2008, at the City of Corona, City Council
Chambers, 400 South Vicentia Avenue, Corona, California.
0
Page3of3
1
MINUTES
State Route 91 Advisory Committee Meeting
Members Present
Carolyn Cavecche, Chairman
Bob Magee, Vice Chair
Jerry Amante
Art Brown
Bob Buster
Bill Campbell
Frank Hall
Jeff Miller
Michael A. Perovich
John Tavaglione
Cindy Quon
Members Absent
Paul Biane
Curt Pringle
Ron Roberts
Other Attendees
Arthur T. Leahy, OCTA, Chief Executive Officer
Anne Mayer, RCTC, Executive Director
Kirk Avila, General Manager of 91 Express Lanes
Steve DeBaun, RCTC, Legal Counsel
Kennard R. Smart, Jr., OCTA, General Counsel
Laurena Weinert, OCTA, Assistant Clerk of the Board
Mary Burton, OCTA, Deputy Clerk of the Board
OCTA and RCTC staff and members of the General Public
Call to Order
The March 21, 2008, meeting of the State Route 91 Advisory Committee was called to
order by Committee Chairman Miller at 9:07 a.m. at the City of Corona — City Hall, City
Council Chambers — First Floor, 400 South Vicentia Avenue, Corona, California.
Pledge of Allegiance
Committee Member Buster led in the Pledge of Allegiance.
Special Calendar
1. Election of New State Route 91 Advisory Committee Chairman
Committee Chairman Miller opened nominations for the office of Committee
Chairman. A motion was made by Member Buster, seconded by Member
Campbell, and declared passed by those present, to approve Carolyn Cavecche
as the State Route 91 Advisory Committee Chairman.
2. Election of New State Route 91 Advisory Committee Vice Chairman
Newly -elected Committee Chairman Cavecche opened nominations for the office
of Committee Vice Chairman. A motion was made by Member Tavaglione,
seconded by Member Amante, and declared passed by those present, to
approve Bob Magee as the State Route 91 Advisory Committee Vice Chairman.
March 21, 2008 Page 1 of 5
MINUTES
State Route 91 Advisory Committee Meeting')
Consent Calendar (Items 3 through 6)
3. Approval of Minutes
A motion was made by Member Campbell seconded by Member Amante, and
declared passed by those present, to approve minutes of the State Route 91
Advisory Committee meeting of November 30, 2007.
Members Brown and Hall abstained on this matter.
4. Proposed State Route 91 Advisory Committee Meeting Calendar for the Year
2008
A motion was made by Member Campbell, seconded by Member Amante, and
declared passed by those present, to adopt the State Route 91 Advisory
Committee meeting calendar for the year 2008.
5. 91 Express Lanes Monthly Status Reports
A motion was made by Member Campbell, seconded by Member Amante, and
declared passed by those present, to receive and file the 91 Express Lanes
Monthly Status Reports for the months of October 2007, November 2000
December 2007, and January 2008.
6. 91 Express Lanes Financial Statements
A motion was made by Member Campbell, seconded by Member Amante, and
declared passed by those present, to receive and file the 91 Express Lanes Annual
Financial Statements for fiscal year 2007.
Regular Calendar
There were no Regular Calendar items.
Discussion Items
7. Status of State Route 91 Legislation
Aaron Hake, Riverside County Transportation Commission (RCTC) Government
Relations Manager, provided an update on Senate Bill (SB) 1316 efforts that
Orange County Transportation Authority (OCTA) and RCTC are undertaking.
Member Campbell commented that OCTA staff and several OCTA Board
Members will be in Sacramento on March 26, and the agenda will inclu0
advocacy of SB 1316.
March 21, 2008 Page 2 of 5
MINUTES
State Route 91 Advisory Committee Meeting
8. 91 Express Lanes Video
Stella Lin, OCTA Marketing Manager, showed a video, which featured customers'
testimonial on the usage of the 91 Express Lanes. In addition, the Members were
provided the 2007 Annual Report, which included pictures and testimonials of a
few customers seen in the video.
There was additional discussion regarding:
• The video and annual report will be mailed to the state and federal legislatures.
• Different formats of the video will be used on the OCTA website, cable stations,
and for outreach activities.
• Transportation Secretary, Mary Peters, recently toured the 91 Express Lanes
and was interested in the congestion management pricing.
9. 91 Express Lanes/Foothill-Eastern Transportation Corridor (State Route 241)
Connector Feasibility Study Status Report
Dan Phu, OCTA Section Manager for Project Development, presented an update
on the study status, pros and cons on the State Route 241 two-lane High
Occupancy Vehicle/High Occupancy Toll (HOT) connector, four -lane HOT
connector, and two-lane reversible concepts to the 91 Express Lanes, and next
steps.
There was additional discussion regarding:
• The westbound State Route (SR) 91 connector to southbound 241 toll road is
part of altemative concept number one.
• The feasibility study is in process, which will review traffic analysis and
preliminary environmental impacts. Once that traffic analysis is received, staff
will review the variations of providing connectivity between the 241 toll road and
91 Express Lanes.
• Future forecasted traffic volumes will need to be reviewed for the various
concepts.
• Northbound 241 toll road to eastbound SR-91 could be reviewed.
• The study will assume as an existing condition the corridor improvement
projects of the SR-91/SR-71 connectors and the extension of the 91 Express
Lanes to the Interstate 15.
• 91 Express Lanes will near capacity in the future, and the study will review the
proposed alternatives impacts on the toll lanes.
• The project development process will bring forward a range of alternative
concepts, and the next phase would be the conceptual engineering study.
March 21, 2008 Page 3 of 5
MINUTES
State Route 91 Advisory Committee Meeting
10. 91 Express Lanes Variable Rate Debt
Kirk Avila, General Manager of the 91 Express Lanes, provided background and
an update on the 91 Express Lanes bonds.
There was additional discussion regarding:
• Status on the accumulated surplus account.
• Bear Sterns is responsible for 25 percent of the asset management portfolio,
and a third party custodian holds the securities for that portfolio.
11. General Manager's Report
Kirk Avila, General Manager of the 91 Express Lanes, reported on the 91
Express Lanes:
• As of March 18, 2008, the traffic volumes are down six percent compared to
last fiscal year.
• As of February 2008, revenues are flat compared to last fiscal year.
• The fiscal year 2009 budget assumptions will show a zero percent growth in
revenues.
• A toll increase is scheduled for April 1, 2008; however, currently there is 4111
increase.
There was additional discussion by the Members and Mr. Avila regarding:
• There is a provision in the toll policy to lower rates if the traffic volumes go
lower than 80 percent of maximum capacity, which would trigger a fifty -cent
decrease in tolls.
• At this time, the three plus rider free policy has not been re -analyzed.
Currently, three plus riders pay half the toll from 4:00 to 6:00 p.m. Monday
through Friday, eastbound only, and any other time they are free in both
directions.
• Consider marketing the three plus ride free as an incentive to increase
ridership on the facility.
OCTA Chief Executive Officer, Arthur T. Leahy, reported:
• Riverside and Orange counties have agreed that the tunnel geotechnical
efforts (i.e. soil testing and preliminary engineering) will be included in the
constrained component of the Southern California Association of
Governments (SCAG) Regional Transportation Plan (RTP).
• The Orangeline Authority has sought to place the Orangeline project in
constrained SCAG RTP. The OCTA Board opposes the project due to us
of OCTA's Pacific Electric Rail Right -of -Way (PE ROW) in Orange County.
March 21, 2008 . Page 4 of 5
MINUTES
State Route 91 Advisory Committee Meeting
12. Committee Members' Reports
Member Amante commented that the OCTA Board has made it clear that the
Orangeline Authority is not to use OCTA's PE ROW for their project and that it
needs to be in the SCAG RTP strategic plan.
Member Amante also thanked the Members (as a Foothill/Eastern
Transportation Corridor Agency Board Member) for their support in regards to
the 241 toll road extension project. The Coastal Commission's ruling is being
appealed and has been forwarded to the United States Secretary of Commerce.
Member Quon provided an update on SR-91 eastbound lane addition from the
241 toll road to the SR-71 and Ortega Highway projects.
Member Miller announced that the eastbound lane addition at Serfas Club Drive
in Riverside County was opened. He thanked Caltrans, RCTC, OCTA, and City
of Corona for their partnerships and cooperation on this project.
13. Public Comments
There were no public comments.
14. Closed Session
There was no Closed Session conducted.
15. Adjournment
The meeting adjourned at 10:30 a.m. The next regularly scheduled meeting of
the State Route 91 Advisory Committee is scheduled for Friday, May 30, 2008,
and will be held at the Orange County Transportation Authority Headquarters,
600 South Main Street, First Floor — Room 154, Orange, California.
ATTEST
Laurena Weinert
OCTA Assistant Clerk of the Board
Carolyn Cavecche
Committee Chairman
March 21, 2008 Page 5 of 5
2.
" F R
O C T A
M a y 3 0 , 2 0 0 8
T o : S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e
F r o m : K i r k A v i l a , G e n e r a l M a n a g e r , 9 1 E x p r e s s L a n e s
S u b j e c t : 9 1 E x p r e s s L a n e s M o n t h l y S t a t u s R e p o r t s
O v e r v i e w
T h e 9 1 E x p r e s s L a n e s s t a t u s r e p o r t s f o r t h e m o n t h s o f F e b r u a r y 2 0 0 8 ,
M a r c h 2 0 0 8 , a n d A p r i l 2 0 0 8 h a v e b e e n p r e p a r e d f o r S t a t e R o u t e 9 1 A d v i s o r y
C o m m i t t e e r e v i e w . T h e r e p o r t s h i g h l i g h t o p e r a t i o n a l a n d f i n a n c i a l a c t i v i t i e s .
R e c o m m e n d a t i o n
R e c e i v e a n d f i l e t h e 9 1 E x p r e s s L a n e s M o n t h l y S t a t u s R e p o r t s f o r t h e m o n t h s
o f F e b r u a r y 2 0 0 8 , M a r c h 2 0 0 8 , a n d A p r i l 2 0 0 8 .
B a c k g r o u n d
M o n t h l y s t a t u s r e p o r t s a r e p r e p a r e d t o d o c u m e n t 9 1 E x p r e s s L a n e s a c t i v i t y a n d
p r o v i d e d f o r S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e r e v i e w .
D i s c u s s i o n
T h e F e b r u a r y 2 0 0 8 , s t a t u s r e p o r t f o r t h e 9 1 E x p r e s s L a n e s i s p r o v i d e d i n
A t t a c h m e n t A . I n F e b r u a r y 2 0 0 8 , t r a f f i c v o l u m e i n t h e 9 1 E x p r e s s L a n e s
d e c r e a s e d 9 . 4 p e r c e n t o v e r t h e s a m e p e r i o d i n 2 0 0 7 a n d g r o s s p o t e n t i a l t o l l
r e v e n u e d e c r e a s e d b y 2 . 1 p e r c e n t o v e r t h e p r i o r y e a r .
T h e M a r c h 2 0 0 8 , s t a t u s r e p o r t f o r t h e 9 1 E x p r e s s L a n e s i s p r o v i d e d i n
A t t a c h m e n t B . I n M a r c h 2 0 0 8 , t r a f f i c v o l u m e d e c l i n e d b y 1 2 . 4 p e r c e n t o v e r t h e
s a m e p e r i o d i n 2 0 0 7 w i t h g r o s s p o t e n t i a l t o l l r e v e n u e d e c r e a s i n g b y
9 . 4 p e r c e n t .
T h e A p r i l 2 0 0 8 , s t a t u s r e p o r t f o r t h e 9 1 E x p r e s s L a n e s i s p r o v i d e d i n
A t t a c h m e n t C . I n A p r i l 2 0 0 8 , t r a f f i c v o l u m e i n t h e 9 1 E x p r e s s L a n e s d e c r e a s e d
b y 8 . 4 p e r c e n t o v e r t h e s a m e p e r i o d i n 2 0 0 7 a n d g r o s s p o t e n t i a l t o l l r e v e n u e
d e c r e a s e d b y 1 . 5 p e r c e n t a s c o m p a r e d t o t h e p r i o r y e a r .
O r a n g e C o u n t y T r a n s p o r t a t i o n A u t h o r i t y
5 5 0 S o u t h M a i n S t r e e t / P . O . B o x 1 4 1 8 4 / O r a n g e / C a l i f o m i a 9 2 8 6 3 - 1 5 8 4 / ( 7 1 4 ) 5 6 0 - O C T A ( 6 2 8 2 )
91 Express Lanes Monthly Status Reports Page 2 •
Fiscal year 2008 year-to-date (YTD) traffic volume as of the end of April 2008
was down by 6.3 percent with YTD gross potential toll revenue down
0.4 percent.
The decrease in traffic volumes and the resulting slowdown in the growth of
revenues can be attributed to various factors affecting the regional economy.
Gasoline prices are at record levels, gasoline consumption is flat, and the
unemployment rate is rising in Orange County. Staff will continue to closely
monitor traffic and revenue data and report back to the State Route 91
Advisory Committee regularly.
Summary
The 91 Express Lanes status report for the months of February 2008, March
2008, and April 2008 are provided for review. The report highlights operational
and financial activities.
Attachments
A. 91 Express Lanes Monthly Status Report — As of February 29, 2008
B. 91 Express Lanes Monthly Status Report As of March 31, 2008
C. 91 Express Lanes Monthly Status Report — As of April30, 2008
•
•
ATTACHMENT A
•
•
OCTA Orange County Transportation Authority
Status_ Report
February 2008
As of February 29, 2008
•
® Operations Overview
Traffic and Revenue Statistics
Total traffic volume on the 91 Express Lanes for February 2008 was 1,043,269. This represents
a daily average of 35,975. This is a 9.4% decrease in total traffic volume from the same period
last year when traffic levels totaled 1,151,732. Potential toll revenue for the month was
$3,219,659 which represents a decrease of 2.1 % from the prior year's total of $3,288,381. The
slowdown in the economy has directly impacted traffic volumes and revenues. Carpool
percentage for the month was 20.44% compared to the previous year's rate of 19.70%. Average
hourly revenue per trip is $0.05 or 1.6% more than projected by Vollmer.
Month -to -date traffic and revenue data are summarized in the table below. The following trip and
revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the month of February 2008.
Current Month -to -Date as of February 29, 2008
(2006/2007 data is for the con'esponding month in that fiscal year)
JF
�
(10.3%)
Full Toll Lanesry
830,041
973,057
(143,016)
(14.7%)
924,871
3+ Lanes
213,228
222,100
(8,672)
(4.09/0)
226,861
(6.0%)
Total Gross Trips
1,043,269
1,195,157
(151,688)
(12.7%
1,151,732
(9.4%)
i�V"§rr '.� a � any ; N _ � ..
Y ,
_); .%.o
_
t
e
$3,214,076
(2.3%)
Full Toll Lanes
$3,140,875
$3,563,371
($422,496)
(11.9%)
3+ Lanes
$78,784
$73,900
$4,884
6.6%
$74,305
6.0%0
Total Gross Revenue
$3219,659
$3,637,271
($417,613)
(11.50/0)
$3,288,381
(2.1%)
.
x
$3.48
v
8.6%
Average Full Toll Lanes
$3.78
$3.66
$0.12
3.3%
Average 3+ Lanes
$0.37
$0.33
$0.04
12.1%
$0.33
12.1%
Average Gross Revenue
$3.09
$3.04
$0.05
1.6%
$2.86
8.0%
The 2007/2008 fiscal year-to-date traffic volume is 5.3% lower than the same period last year.
The 2007/2008 fiscal year-to-date revenue is 1.0% higher than for the same period last year and
is below Vollmer's projections by 8.4%. Year-to-date average hourly revenue per -trip is $0.11 or
3.6% Tess than projected by Vollmer.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2007 through February 2008.
Fiscal Year 2007/2008 to ®ate as of February 29, 2008
(2007/2008 data is for the period July 1, 2007 through February 29, 2008; 2006/2007 data is for the corresponding
period in that fiscal year)
•
• . � t
'iv, n€
JI f f,/S
®
' f
��Mw��r�
;J �'.•Te7'xn
✓ '�}
it
alY¢'£c�
b ia,
� A
vi'
Ia-ti.
Full Toll Lanes
7,195,012
7,713,857
(518,845)
(6.7%)
7,664,055
(6.1%)
3+Lanes
1,981,827
1,936,400
45,427
2.3%
2,021,566
(2.0%)
Total Gross Trips
9,176,839
9,650,257
(473,418)
(4.9%)
9,685,621
(5.3%)
y 1�
VK .v
..r� N .. .$��•0}
q xM'+i."RS
v.¢�15 a
�I ?'.'4'''' , n��
.;rL3r2 +vG FGF
d['i.i� vS i v ��
��
Y
�`N' �•:)
Full Toll Lanes
$26227,956
$28,783,186
($2,555,229)
(8.9%)
$26,014,898
0.8%
3+Lanes
$660,614
$586,157
$74,457
12.7%
$603255
9.5%
Total Gross Revenue
$26,888,571
$29,369,343
($2,480,772)
(8.4%)
$26,618,154
1.0%
M gven /A
ri
s
a �.%"> �i'a+..v
kp��3 i^
y + ✓✓ z Fib
di
i, w'
Average Full Toll Lanes
$3.65
$3.73
($0.0s)
(2.1 %)
$3.39
7.7%
Average 3+ Lanes
$0.33
$0.30
$0.03
10.0%
$0.30
10.0%
Average Gross Revenue
$2.93
$3.04
($0.11)
(3.6%)
$2.75
6.5%
•
•
Traffic and Revenue Summary
The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips for
Fiscal Year 2007/08 on a month basis.
Fiscal Year 2007-2008 Traffic Volume Overview
244,287
Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08
Month
The chart below reflects the gross potential revenue breakdown between Full Toll trips and
HOV3+ trips for Fiscal Year 2007/08 on a monthly basis.
$3,630,000
$3,450,000
2 $3,270,000
c
m
$3,090,000
$2,910,000
$2,730,000
$2,550,000
Fiscal Year 2007-2008 Revenue Summary
Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08
Month
■ Full Toll Lanes m 3+Lanes
Seventeen times during the month of February 2008, peak hour eastbound traffic as reflected in
the chart below exceeded 90% or more of defined capacity, with the highest volume at 103% of
defined capacity on Friday, February 8th, during the 3:00 pm hour. As demonstrated on the next
chart, westbound peak hour traffic volumes top out at 71 % of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
PM Time
1400 1500
1500 1600
1600 1700
1700 1800
1800 1900
1900 2000
+41
. F,.
3 'w
_.
•. a•
<
/
�•
=a'«
;, x -
`o
$5.10
$10.00
S9.50
58.00
$4.90
54.55
402
589
478
451
506
427
2,844
2,982
2,901
2,728
2,655
1,880
84%
88%
85%
80%
78%
55%
PM Time
Mondry 02/04/08
Tuesday 02/05/08
Wednesday 02/06/08
Thursday 02/07/08
Friday 02/OEM8
1400-1500
1500. 1800
1930-1700
1700 -1800
1800. 1900
1900-2000
$3.80
$4.10
$6.65
sties
$4.10
3290
223
481
401
392
481
298
1,841
2,820
2,838
2737
2606
1,528
48%
83%
83%
81%
77%
45%
$3.80 235 1,841 54%
$8.00 452 3,013 89%
68.50 446 3,005 88%
$5.45 529 2,844 84%
$2.90 284 1,709 50%
$3.80 248 1,955 58%
$595 538 2,929 86%
'..68.50�` 471 M«w ,J1J79 98%q.
$8.50 444 2948 87%
$4.95 522 2873 85%
52.90 285 1,671 49%
$3.90
65.70
$8.25
$5.75
$4.15
187 2213 65%
530 3,041 89%
J,126y 82 t<.
2954 87%
2924 86%
tees 56%
438
532
999
$8.00
$4.90
$4.55
466
538
450
2,933
2,728
1,4147
86%
80%
57%
Monday
02111/08
Tuesday 02/12/08
Wednesday 02/13/08
Thursday 02/14/08
Friday
02/15/08
PM Time
�P„ .'`"
-
!r�dl�tYa'�prv�`.•"�o;a.c:�rsnav�s�ii"CP4.`a�ap'.,'}'
cP.4ib%N�W_�o4'Si�.t1+P":'„
,xP#k:,t�+`�d.•,-.�a�eIP,ftBa.�
.-sy„
1400-1500
$3.80
324
1,876 55%
$3.80 281 1,974 58%
63,80 240 1,880 58%
$3.90 305 2,340 69%
65.10 444
2,893
85%
1500. 1600
74.10
537
2,815 83%
$4.70 472 2,921 86%
$595 508 3,011 69%
$570 471 2979 88%
61060 SB2,{
3,167
1800-1700
$4.85
530
2968 87%
18.00 441 2780 82%
$850 471 x, J,235 95%;
S9.i5 , a N4;, _J,14�I -_ 81'1;
{B.50,,, - 9
„3,U8? j
%r, ti
1700. 1800
$6.65
419
2746 81%
$8.50 455 3,037 89%
$8.50 455 E- ;r108 �1%a«
$925 *5 2980 88%
$8.00 513
3,028
89%
1800-1900
$4.10
405
1,894 54%
$5.45 531 2,714 80%
:d088 81%�
65,76 a798�j i1<J,917y
7490 564
2,770
81%
,Si96 ,..-
r96
1900-2000
$2.90
515
2,370 70%
$2.90 320 1,692 50%
62.90 348 2,160 64%
$4.15 3613 1,930 57%
44.55 495
2,143
63%
Monday 02/110118
Tuesday
02/19/08
Wednea day
02/20/08
Thursday
Friday
02/22108
PM Time
".`
}pNr.+d@? '
,' P
.t�"$; ,Gl o-�.
,t
;
-
y�..02/21/08
Y
�. .�
r?
1400-1500
63.80
322 1,638
48%
$3.80
241
1,930 57%
$3,80
218
1,767
52%
$3.90
257
21 M3
63%
$5.10
328
2,720
80%
1500-1600
64.10
456 2,271
67%
$470
487
2,929 86%
$5.95
470
2908
85%
166.7032
-4
3,051-,
v90*,
$10.00
555
2,787
82%
1600-1700
$8.85
403 2,059
81%
6600
476
3.033 89%
$0.50
440
2,818
83%
$9.25
446
2760
81%
$9.50
383
2,836
78%
1700-1800
$8.85
394 2,051
60%
$850
405
2,943 87%
$8.50
416
2,648
78%
79.25
4/4
2768
81%
$8.03
362
2,529
74%
1800-1900
$4.10
453 1,737
51%
$5.45
513
2.726 80%
$4.95
416
2335
69%
$5.75
533
2,739
81%
$4.93
446
2,273
67%
1900.2000
$290
374 1,145
34%
$290
318
1,546 48%
$2.90
279
1,500
44%
$4.15
322
1,708
50%
$4.55
351
1,557
48%
Monday 02/25/08
-Tuesday
02Q6108
Wednee dry
02/27/08
Thursday
02/28/08
Friday 02129108
PM Time
A. _ .�.$-ty >"�� C
a1?F;-t`�.N'^di•n
..;'�Y.
n r4rx^' b+....,vs.
Rdc. '?'+�'ivgy3u,�a��'Bs.e
.-,. ..
..
�e
'� e
��sT`Yei=v'A�..+�i
�,gt�-• .vs,
#t
-
':'
... ., '4?...
1400-1500
$3.80
241
1,681
49%
63.80
229
1,971 58%
$3.80 263
1,988
58%
$3.90
293
2,196
65%
$5.10
370 2,799
82%
1500-1603
$4.10
477
2,706
80%
$4.70
459
2980
88%
$595
478
2,037
86%
$5.70
500
2,963
87%
O.
839` JT71
*i99%-:.
1800.1703
$6.85
418
2,778
82%
$8.00
481
2,937
86%
$8.50
453
2,1395
85%
69a$
61Z
1.,
93%
$9s8
3,t03
919T4
1700. 1803
$6.65
419
2,822
83%
$8.50
441
2,816
83%
$8.50
450
2837
83%
119.75 �
4„$
,063
0P%/
68.0D
456 2,810
83%
1600-1900
$4.10
482
2,651
78%
$5.45
550
2,689
79%
$4.95
542
2,834
83%
$5.75
483
2755
81%
$4.90
527 2,622
77%
1900-2003
$2.90
314
1552
46%
$2.90
319
1,721
51%
$2.90
343
1,1318
53%
$4.15
418
1,994
59%
$4.55
488 2,146
63%
•
•
"
W E S T B O U N D P E A K - H O U R V O L U M E S
A M T i m e
0 4 0 0 - 0 5 0 0
0 5 0 0 - 0 6 0 0
0 6 0 0 - 0 7 0 0
0 7 0 0 - 0 8 0 0
0 8 0 0 - 0 9 0 0
0 9 0 0 - 1 0 0 0
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T u e s d a y 0 1 1 2 9 / 0 8
W e d n e s d a y 0 1 / 3 0 M 0
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$ 2 . 2 5
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4 7 %
6 2 %
5 2 %
4 4 %
3 2 %
M o n d r y
0 2 1 0 4 / 0 B
0 1 / 0 5 / 0 8
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$ 2 2 5 2 5 1 8 1 7
1 8 %
$ 2 . 2 5 2 5 7 8 4 9 1 9 %
3 2 2 5 2 3 B
8 1 5
1 8 %
$ 2 . 2 5
2 1 9
5 9 0
1 7 %
0 5 0 0 - 0 8 0 0
$ 3 . 7 0
4 4 7
1 , 7 3 0
5 1 %
$ 1 7 0 4 7 1 1 , 8 1 8
5 3 %
$ 3 . 7 0 4 7 8 1 , 7 3 9 5 1 %
5 3 . 7 0 4 8 8
1 , 8 0 3
5 3 %
$ 3 . 5 5
4 4 2
1 , 6 8 4
5 0 %
0 6 0 0 - 0 7 0 0
5 3 . 8 0
4 8 6
2 , 1 8 1 3
6 4 %
$ 3 . 8 0 4 8 7 2 2 4 0
0 8 %
$ 3 . 8 0 4 9 8 2 0 8 8 1 %
5 3 . 8 0 3 9 1
1 , 7 2 5
5 1 %
$ 3 . 7 0
4 7 8
2 , 0 7 0
6 1 %
0 7 0 0 - 0 8 0 0
$ 4 . 2 0
3 8 1
1 , 7 7 7
5 2 %
$ 4 . 2 0 4 3 4 2 , 0 3 8
8 0 %
$ 4 2 0 4 3 B 2 , 0 3 5 6 0 %
5 4 . 2 0 5 0 5
2 , 4 0 2
7 1 %
5 4 . 1 0
3 9 8
1 , 8 3 7
5 4 %
0 8 0 0 - 0 0 0 0
$ 3 . 8 0
1 8 7
1 , 8 7 4
4 9 %
5 3 . 8 0 2 0 3 1 , 7 7 5
5 2 %
$ 3 8 0 1 8 0 1 , 7 9 7 5 3 %
$ 3 . 8 0 2 1 5
1 , 9 0 7
5 6 %
$ 3 . 7 0
2 1 6
1 , 5 7 4
4 8 %
0 9 0 0 - 1 0 0 0
$ 3 . 0 5
1 4 5
1 , 3 1 0
3 9 %
$ 3 8 5 1 6 2 1 , 3 1 1 3
3 9 %
$ 3 . 0 5 1 7 5 1 , 5 4 3 4 5 %
$ 3 . 0 5 1 2 1
1 , 1 4 0
3 4 %
5 3 . 0 5
1 5 1
1 , 2 2 5
3 6 %
M o n d a y 0 2 / 1 1 1 0 9
T u e s d a y
0 2 / 1 2 / 0 8
W e d n e s d a y 0 2 1 1 3 1 0 8
T h u r s d a y 0 2 / 1 4 / 0 8
F r i d a y 0 2 1 1 5 1 0 8
A M 7 I 1 r e
a s . x . O L " . " . t ��P ����' ? ��
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0 4 0 0 - 0 5 0 0
$ 2 2 5
2 4 3 7 0 1 2 1 %
$ 2 . 2 5
2 5 9
8 2 B 1 8 %
$ 2 2 5 2 5 2 8 7 7 2 0 %
5 2 2 5 2 5 3 8 8 5
2 0 %
$ 2 . 2 5 2 0 1 5 0 0
1 8 %
0 5 0 0 - 0 8 0 0
$ 3 . 7 0
4 3 7 1 , 7 3 4 5 1 %
$ 3 . 7 0
4 6 3
1 , 7 7 8 5 2 %
5 3 . 7 0 4 B 9 1 , 8 2 4 5 4 %
$ 3 , 7 0 4 5 8 1 , 0 6 4
5 5 %
6 3 . 6 5 4 1 2 1 , 6 8 2
4 9 %
0 8 0 0 - 0 7 0 0
$ 3 , 8 0
4 3 8 2 , 1 0 2 0 2 %
$ 3 5 0
4 9 7
2 , 2 7 0 6 7 %
5 3 . 8 0 5 2 2 2 , 2 6 5 8 7 %
$ 3 . 8 0 5 3 9 2 , 3 4 7
6 9 %
$ 3 . 7 0 4 6 3 2 , 0 8 2
6 1 %
0 7 0 0 - 0 8 0 0
5 4 . 2 0
3 8 5 1 , 9 3 0 5 7 %
$ 4 . 2 0
4 4 2
2 , 1 1 9 6 2 %
$ 4 2 0 4 5 2 2 , 1 0 9 6 2 %
$ 4 . 2 0 4 3 8 Z 1 5 3
8 3 %
$ 4 . 1 0 4 0 3 1 , 8 2 3
5 4 %
0 8 0 0 - 0 9 0 0
$ 3 . 8 0
2 5 8 1 , 7 8 6 5 2 %
5 3 . 8 0
2 2 4
1 , 7 6 6 5 2 %
1 3 . 8 0 2 1 7 1 , 8 5 E 5 5 %
$ 3 . 8 0 1 9 9 1 , 5 7 9
4 8 %
5 3 . 7 0 2 3 7 1 , 7 4 9
5 1 %
0 9 0 0 - 1 0 0 0
$ 3 . 0 5
2 4 8 1 , 4 1 8 4 2 %
5 3 . 0 5
1 5 4
1 , 3 3 6 3 9 %
$ 3 . 0 5 1 5 7 1 , 6 1 1 4 7 %
$ 3 . 0 5 1 2 4 1 , 3 2 0
3 9 %
$ 3 . 0 5 2 3 3 1 , 6 7 8
4 9 %
M o n d a y
0 2 / 1 8 / 0 8
T
T u e s d a y 0 2 / 1 9 / 0 8
W e d n e s d a y 0 2 / 2 0 / 0 8 ( 0 , T h u r s d a y 0 2 / 2 1 1 0 8
F r i d a y
0 2 1 2 2 / 0 8
A M l i m e
4 k S , . ,
. . '
. , . ,
a ' ' ^ . ��s : " . s . + ` : Q $ - , r { ? s . . ` ' ` + ' ' ' � ` � . k ' * i . � . ` l t ��_ " r ' F _ i ��d i O S ��. i A ! d ��. . . r
0 4 0 0 - 0 5 0 0
$ 2 2 5
1 8 6
.
4 8 5
1 4 %
$ 2 2 5 2 3 9 8 8 2 1 9 %
$ 2 . 2 5 2 3 2 5 4 4 1 9 %
3 2 . 2 5 2 2 7 6 3 2
1 9 %
3 2 2 5
1 9 1
6 5 6
1 9 %
0 5 0 0 - 0 6 0 0
$ 3 , 7 0
2 7 3
1 , 1 2 3
3 3 %
3 3 . 7 0 4 5 1
1 , 8 1 3
5 3 %
$ 3 . 7 0
4 3 4
1 , 8 9 8
5 0 %
$ 3 , 7 0
4 7 5
1 , 7 9 2
5 3 %
$ 3 . 5 5
3 8 3
1 , 6 6 6
4 9 %
0 6 0 0 - 0 7 0 0
5 3 . 8 0
1 5 5
9 8 8
2 9 %
1 3 . 8 0 5 1 7
2 , 2 4 0
6 6 %
$ 3 , 8 0
4 7 6
2 , 2 0 6
8 5 %
5 3 . 8 0
5 1 2
2 , 3 3 0
6 9 %
5 3 . 7 0
4 3 5
1 , 9 9 0
5 9 %
0 7 0 0 - 0 8 0 0
$ 4 . 2 0
1 7 9
8 9 1
2 0 %
$ 4 . 2 0 4 5 8
2 , 1 9 9
6 5 %
$ 4 2 0
4 1 7
2 , 1 3 2
6 3 %
$ 4 . 2 0
4 1 5
2 , 0 6 1
6 1 %
$ 4 . 1 0
4 0 8
1 , 8 9 7
5 8 %
0 8 0 0 - 0 9 0 0
$ 3 . 6 0
1 7 3
0 5 0
2 8 %
$ 3 . 8 0 1 9 8
1 , 7 5 2
5 2 %
$ 1 8 0
1 0 1
1 , 7 5 4
5 2 %
5 3 . 8 0
1 9 7
1 , 4 9 3
4 4 %
$ 3 . 7 0
2 4 2
2 , 1 1 2
5 2 %
0 9 0 0 - 1 0 0 0
$ 3 . 0 5
2 4 1
0 8 5
2 9 %
$ 3 . 0 5 1 5 8
1 , 5 5 4
4 8 %
$ 3 . 0 5
1 4 7
1 , 5 7 4
4 6 %
$ 3 . 0 5
1 4 7
1 , 2 8 7
3 8 %
5 3 , 0 5
1 7 8
1 , 5 7 2
4 8 %
0 2 / 2 5 / 0 8
T u e s d a y
0 2 2 1 y 2 ��6 / 0 0 8 ��, s + ����, ,
0 2 / 2 7 / 0 B
T h u r s d a y
0 2 / 2 8 I 0 8
F r i d a y
0 2 I 2 9 / 0 8
^ a .
A M T i g r e i Y p t u i 4 3 � , T ��i ��= , 3 �� 4 t P ? ��` % ` . c a : Y 1 ! . ' 4 F
��M t o ��n d a y t
, u W . e d n e s d a y
0 4 0 0 - 0 5 0 0
$ 2 . 2 5
2 2 9
6 6 0
1 1 3 %
$ 2 . 2 5 2 4 2 8 5 4 1 9 %
$ 2 . 2 5
2 4 6
6 5 3
1 9 %
5 2 . 2 5
2 4 2
6 4 3
1 9 %
5 2 . 2 5
2 2 8
6 0 9
1 8 %
0 5 0 0 - 0 6 0 0
$ 1 7 0
4 4 2
1 , 7 3 5
5 1 %
5 3 . 7 0
5 0 9
1 , 8 1 7
5 3 %
$ 9 . 7 0
4 9 0
1 , 8 0 6
5 3 %
3 3 . 7 0
4 8 2
1 , 7 5 0
5 1 %
$ 3 . 5 5
4 5 1
1 , 7 2 5
5 1 %
0 6 0 0 - 0 7 0 0
$ 3 . 8 0
4 9 5
2 , 2 1 6
8 5 %
5 3 . 8 0
5 2 4
2 3 3 7
8 9 %
$ 3 . 8 0
5 0 2
2 2 1 7
6 5 %
$ 3 . 8 0
5 1 3
2 , 2 9 7
6 8 %
$ 3 . 7 0
4 7 9
2 , 0 6 0
6 1 %
0 7 0 0 - 0 8 0 0
$ 4 . 2 0
4 3 5
Z 1 7 5
5 4 %
$ 4 . 2 0
4 5 6
2 , 1 2 1
8 2 %
5 4 . 2 0
4 7 1
2 , 2 0 0
6 5 %
$ 4 . 2 0
4 9 4
2 , 2 2 8
8 5 %
$ 4 . 1 0
4 4 4
1 , 9 1 7
5 8 %
0 8 0 0 - 0 9 0 0
$ 3 . 8 0
1 9 0
1 , 7 4 1
5 1 %
$ 3 . 8 0
2 1 0
1 , 7 5 3
5 2 %
$ 3 . 8 0
1 9 5
1 , 7 9 2
5 3 %
$ 3 . 8 0
2 3 3
1 , 7 9 4
5 3 %
$ 3 . 7 0
2 3 2
1 , 5 3 3
4 5 %
0 9 0 0 . 1 0 0 0
5 3 . 0 5
1 5 2
1 , 2 7 7
3 0 %
$ 3 . 0 5
1 5 5
1 , 1 8 7
3 5 %
$ 3 . 0 5
1 8 8
1 , 3 4 7
4 0 %
$ 3 . 0 5
1 5 3
1 , 4 5 9
4 3 %
$ 3 . 0 5
2 1 0
1 2 9 2
3 8 %
Customer Service and Violations Processing
Since OCTA and Cofiroute are currently working with Integrated Technology and Norte! to
develop reports from the new Norte! telephone system, the Customer Service Center phone
activity is not available. All other performance levels specked in the operating contract were well
within established standards.
Incoming E-mail Activity
During February, the Anaheim Processing Center received a total of 4,103 e-mails, with a year-
to-date total of 32,165 e-mails.
Performance Measures
REPORTING REQUIREMENT Reporting I PERFORMANCE STANDARD ' Feb'08
Period Performance
CUSTOMER SERVICE
"Call Wait Time
Monthly Not to exceed 120seconds
unavailable
"Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
VIOLATION PROCESSING
Response Time
CUSA Violation Collection Rate
CUSA Violation Collection Rate
TRAFFIC OPERATIONS
Monthly
Monthly
Quatay
Annually
No more than 4.0%
At least 75 outbound calls
8.0%or more
10% or more
Monty - within 2 business days of receipt
Qualify 70% or more Quarterly
Annually 74% or more Annually
unavailable
77
Initial & Secondary Reviews
'Plate Misread Errors
CAP Response Time
tvbnty
Monty
Monty
= to or less than 15 days
= to or less than 0.4%
20 minutes per call
2
0.1 %
14_.
ACCOUNTING
Exceptions
Monty No more than 3
0
INFORMATION TECHNOLOGY
TollPro Uptlme
Network Uptime
Monthly
Monty
99% Availability
99% Availability
i
100%
100%
"Plate Msre ad Error performance is accumulated over a 60-day period. Percentage reported 's for December 2007
""Call Wait Time and Abandon Rate performance is not available due to unresolved issues wit the current phone system
•
•
•
Transponder Distribution Status
At the end of February 2008, the 91 Express Lanes had 118,974 active customer accounts, with
176,923 transponders assigned to those accounts. Total transponders available for distribution
amounted to 12,685 transponders.
TRANSPONDER DISTRIBUTION
February-08 January-08 FY
Tags %of Total Tags, %of Total.; Average
Issued
To New Accounts
696
34.1 °%
687
27.3%
851
Additional Tags to Existing Accounts
381
Replacement Transponders
Total Issued':
962
2,039
Retumed
Account Closures
Accounts Downsizing
Defective Transponders
Total Returned
18.7°%
543
472°%
1,282
2,512
21.6%
51.0%
564
1,246
2,660
747 39.8% 697 33.0% 634
203 10.8% 212 10.0% 175
926 49A% ! 1,201 56.9% 1,139
1,676 2,110 1,948
TRANSPONDER INVENTORY STATUS
Internal External Total
TRANSPONDERS ON -HAND:
Available for Distribution:
Customer-Retumed Tag Classification
1. Under Warranty- Return to Sirit:
2. Out of Warranty - Destroy:
3. Not yet Classified:
12,575 110 12,685
Total Transponders On -hand:
0
4,236
165
17,086
TRANSPONDERS CURRENTLY ASSIGNED TO ACCOUNTS: 176,923
History of Growing Number of Accounts by Fiscal Year
As of February 29, 2008
125,000
105,000
85,000
65,000
45,000
25,000
Expreso 19960 1997 ❑ 1998 0 1999 0 2000 0 200161 2002 0 2003 ® 20040 2005 0 2006 ® 20070 2008 8
Operational Highlights
On -road Operations
Customer Assistance Specialists (CAS) responded to 117 calls during February. The CAS team
received 70 calls to assist disabled vehicles, 15 calls to remove debris and conducted 23 assists
or traffic breaks. There were 5 accidents in the Express Lanes and 4 accidents in the general-
purpose lanes.
•
® Financial Highlights
•
91 Express Lanes
Operating Statement
YTD as of February 29, 2008
YTD Variance
Description
Actual
Budget
Dollar $
Percent %)
Operating revenues:
Toll revenue
25,257,751.81
$ 26,421,194.00
$ (1,163,442.19)
(4.4)
Fee revenue
5,755 529 82
5,043,260.00
712,269 82
14.1
Total o eratin revenues
31,013 281.63
31,464,454.00
(451,172 37
(1.4)
Operating expenses:
Contracted services
3,852,263.29
4,043,208.00
190,944.71
4.7
Administrative fee
1,069,145.84
1,674,856.00
605,710.16
36.2
Other professional services
738,537.83
2,402,333.00
1,663,795.17
69.3
Credit card processing fees
740,010.63
732,600.00
(7,410.63)
(1.0)
Toll road account servicing
483,661.46
682,650.00
198,988.54
29.1
Other insurance expense
264,334.64
250,000.00
(14,334.64)
(5.7)
Toll road maintenance supply repairs
186,176.86
304,362.00
118,185.14
38.8
Patrol services
282,998.12
279,720.00
(3,278.12)
(1.2)
Building equipment repairs and maint
337,937.13
698,250.00
360,312.87
51.6
Other services
6,233.68
153,330.00
147,096.32
95.9
Advertising fees
83,250.81
141,500.00
58,249.19
41.2
Utilities
9,693.13
90,833.00
81,139.87
89.3
Office expense
61,155.39
380,324.00
319,168.61
83.9
Bad debt expense
255,390.52
-
(255,390.52)
N/A
Miscellaneous
141,252.26
159,117.00
17,864.74
11.2
Leases
259,925.44
274,728.00
14,802.56
5.4
Property taxes
-
-
N/A
Depreciation and amortization
6,242,071.89
-
(6,242,071.89)
N/A
Total operating expenses
15,014,038.92
12,267,811.00
(2,746,227.92)
(22.4)
Operating income (loss) 15,999,242.71 19,196,643.00 (3,197,400.29)1 (16.7)
Nonoperating revenues (expenses):
Interest income
2,765,927.04
1,963,368.00
802,559.04
40.9
Interest expense
(7,500,910.71)
(7,751,502.00)
250,591.29
3.2
Other
40,971.19
35,764.00
5,207.19
(14.6)
Total nonoperating revenues (expenses)
(4,694,012.48)
(5,752,370.00)
1,058,357.52
18.4
Transfers in
-
-
WA
Transfers out
(21,072.22)
(1,571,760.00)
1,550,687.78
98.7
Net income (loss)! $ 11,284,158.01 I $ 11,872,513.00 I $ (588,354.99) (5.0)
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses Include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the eight months ending February 29, 2008, capital asset activities included approximately $76,844
related to the purchase of communication equipment, $13,851 related to leasehold improvements,
$506,989 for the purchase of transponders and $32,733 related to the purchase of computer equipment.
ATTACHMENT B
•
m
OCTA Orange County Transportation Authority
StatusReport
March 2008
As of March 31, 2008
"
O p e r a t i o n s O v e r v i e w
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r M a r c h 2 0 0 8 w a s 1 , 1 3 2 , 1 5 3 . T h i s r e p r e s e n t s a
d a i l y a v e r a g e o f 3 6 , 5 2 1 . T h i s i s a 1 2 . 4 % d e c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d
l a s t y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 2 9 2 , 5 8 1 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s
$ 3 , 3 1 7 , 5 0 0 w h i c h r e p r e s e n t s a d e c r e a s e o f 9 . 4 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 6 6 3 , 1 9 8 . T h e
s l o w d o w n i n t h e e c o n o m y h a s d i r e c t l y i m p a c t e d t r a f f i c v o l u m e s a n d r e v e n u e s . C a r p o o l
p e r c e n t a g e f o r t h e m o n t h w a s 2 1 . 9 2 % c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 1 9 . 8 8 % . A v e r a g e
h o u r l y r e v e n u e p e r t r i p i s $ 0 . 1 1 o r 3 . 6 % l e s s t h a n p r o j e c t e d b y S t a n t e c .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f M a r c h 2 0 0 8 .
C u r r e n t M o n t h - t o - D a t e a s o f M a r c h 3 1 , 2 0 0 8
( 2 0 0 6 / 2 0 0 7 d a t a i s f o r t h e c o r r e s p o n d i n g m o n t h i n t h a t f i s c a l y e a r )
Y ��. y P Y i
? S _ ` t r ��p a , 4
A
n : a t i
( 1 4 . 6 % )
r - . . , . - . % ' h - . , i , + F
F u l l T o l l L a n e s
8 8 4 , 0 0 4
1 , 0 3 8 , 1 8 6
( 1 5 4 , 1 8 2 )
( 1 4 . 9 % )
1 , 0 3 5 , 5 8 1
3 + L a n e s
2 4 8 , 1 4 9
2 5 0 , 1 7 1
( 2 , 0 2 2 )
( 0 . 8 % )
2 5 7 , 0 0 0
( 3 . 4 % )
T o t a l G r o s s T r i p s
1 , 1 3 2 , 1 5 3
1 , 2 8 8 , 3 5 7
( 1 5 6 , 2 0 4 )
( 1 2 . 1 % )
1 , 2 9 2 , 5 8 1
( 1 2 . 4 % )
( 1 5 . 6 % )
` C . % 6
$ 3 , 5 7 8 , 9 1 1
p
( 9 . 5 0 / )
F u l l T o l l L a n e s
$ 3 2 3 7 , 6 8 4
$ 3 , 8 3 5 , 9 2 9
( $ 5 9 8 , 2 4 4 )
3 + L a n e s
$ 7 9 , 8 1 6
$ 8 5 , 0 0 0
( $ 5 , 1 8 4 )
( 6 . 1 % )
$ 8 4 , 2 8 7
( 5 . 3 % )
T o t a l G r o s s R e v e n u e
$ 3 , 3 1 7 , 5 0 0
$ 3 9 2 0 9 2 9
( $ 6 0 3 , 4 2 8 )
( 1 5 4 % )
$ 3 6 6 3 1 9 8
( 9 . 4 % )
= _ o m
P k V e y R e W r i y e , r r - ,
k
r
, ��
a
s n u >
5 . 8 %
A v e r a g e F u l l T o l l L a n e s
$ 3 . 6 6
$ 3 . 6 9
( $ 0 . 0 3 )
( 0 . 8 % )
$ 3 A 6
A v e r a g e 3 + L a n e s
$ 0 . 3 2
$ 0 . 3 4
( 5 0 . 0 2 )
( 5 . 9 % )
5 0 . 3 3
( 3 . 0 % )
A v e r a g e G r o s s R e v e n u e
$ 2 . 9 3
$ 3 . 0 4
( $ 0 . 1 1 )
( 3 . 6 % )
$ 2 . 8 3
3 . 5 %
The 2007/2008 fiscal year-to-date traffic volume is 6.1 % lower than the same period last year.
The 2007/2008 fiscal year-to-date revenue is 0.2% lower than for the same period last year and
is below Stantec's projections by 9.3%. Year-to-date average hourly revenue per -trip is $0.11 or
3.6% less than projected by Stantec.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2007 through March 2008.
Fiscal Year 2007/2008 to Date as of March 31, 2008
(2007/2008 data is for the period July 1, 2007 through March 31, 2008; 2006/2007 data is for the corresponding period
in that fiscal year)
_.� 'f's;�- `+" ,dam
:�:;n .,...7Y; -.
�4
.' 1✓.wi[ A .-".-�^
.r7,.'?
(7.1%)
Full Toll Lanes
8,079,016
8,752,043
(673,027)
(7.7%)
8,699,636
3+Lanes
2,229,976
2,186,571
43,405
2.0%
2,278,566
(2.19/0)
Gross Trip�sre
10,308,992
10,938,614
(629,622)
(5.8%)
(6.1%)
tTotal
,..y�
i.cYrNR_ .t d'.%ai�;�
"',`."`":ro
".
p10,978202
Full Toll Lanes
$29,465,641
$32,619,114
(33,153,474)
(9.7%)
$29,593,809
(OA%)
3+Lanes
$740,431
$671,157
$69,274
10.3%
$687,542
7.7%
Total Gross Revenue
$30206,071
$33,290,271
($3,084,200)
(9.3%)
$30,281,352
(02%)
^� �F�' wa 144•! �h�'yt+b�0kp�-r�°(fi�.r�'
TiS'�'.•l*L.�'GrQ�:Wi�P!y9±,,.'frs
l">�.
.. .rt '.r..
n ..
�%. 4i �'F' .., } ...�i
i.q$ c s�l'✓KS�.,
ro
r a ,.
Average Full Toll Lanes
$3.65
.
$3.73
($0.08)
(2.1 %)
$3.40
7A%
Average 3+ Lanes
$0.33
$0.31
$0.02
6.5%
$0.30
10.0%
Average Gross Revenue
$2.93
$3.04
($0.11)
(3.6%)
$2.76
6.2%
1 anesss 3
•
r
Traffic and Revenue Summary
The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips for
Fiscal Year 2007/08 on a month basis.
Fiscal Year 2007-2008 Traffic Volume Overview
Oct-07 Nov-07 Dec-07 Jan-08 Feb-08
The chart below reflects the gross potential revenue breakdown between Full Toll trips and
HOV3+ trips for Fiscal Year 2007/08 on a monthly basis.
$3,630,000
$3,450,000
$3,270,000
c
m
i $3,090,000
$2,910,000
$2.730,000
$2,550,000
Fiscal Year 2007-2008 Revenue Summary
Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08
Month
■ Full Toll Lanes ■ 3+ Lanes
Sixteen times during the month of March 2008, peak hour eastbound traffic as reflected in the
chart below exceeded 90% or more of defined capacity, with the highest volume at 94% of
defined capacity on Thursday, March 27th, during the 5:00 pm hour. As demonstrated on the
next chart, westbound peak hour traffic volumes top out at 70% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Mondry 03/03108
Tuesday
03/04/08
Wednes dry
03/05/08
Thursday 03/06/08
Friday
03/07/08
PM Time1{C3�a.,
,.y
-Ea-yP!!F$,5?�?�,-.,
�'�4.°P�
4a278
T,...;°ShdM"r,V:+ei."."`_.
1400. 1500
$3.80
252
1,780
52%
$3.80 265 1,926 57%
53.80
2,033 80%
$3.90 271
2,185
64%
$5.10
402
2,840
84%
1500. 1800
$4.10
479
2731
80%
54.70
409
2,927
86%
$5.95
498
2,927 86%
48:701.52!'t.
92%,
$10.00
474
2,628
77%
1600. 1700
56.85
425
2753
81%
$8.00
470
2,869
84%
58.50
470
2952 87%
$9.25 499
3,031
89%
$9.50
518
2,896
85%
s
r, •,
ti, -
1700.1800
56.85
384
2734
80%
58.50
420
2,797
82%
58.50
472
2,846 84%
$9.25 508
3,027
89%
SB 04
„`
3z108
1800. 1900
$4.10
480
2,491
73%
$5.45
550
2,787
82%
$4.95
541
2,716 80%
$5.75 531
2,776
82%
$4.90
564
2,658
78%
1900-2000
52.90
317
1,498
44%
$2.90
337
1,751
52%
52.90
366
1,816 53%
34.15 365
1,1335
54%
54.55
505
2,271
67%
PM Time
Monday 03/10/08
Tuesday
03/11108
Wednesday 003/12/0B
Thesd4y 03113/08
Friday
03/14/08
1�
a ,�
!r,,
�,`,^ �.x'RR4�Pe�
"..
W'-wpT
� V;ku
cr. 4�.Rt
' s�?F;="
i7-`A€.e
;i::, r, rtiii..`:R
1400-1500
1500-1600
1ow-1700
1700. 1800
1800-1900
1900-2000
$3.80
54.10
56.85
56.65
54.10
$290
239 1,758 52%
480 2747 81%
472 2,858 84%
394 2,789 82%
446 2,559 75%
284 1,543 45%
$3.80
34.70
$8.00
$8.50
$5.45
$290
267
495
481
429
489
333
1,880
3,026
3,010
2817
2,588
1699
55%
89%
89%
83%
76%
50%
33.80 264
$5.95 535
$8.50 518
$850 439
$4.95 484
$2.90 335
2,048
3,014
2,968
2,805
2654
1,604
60%
8936
87%
83%
78%
50%
$3.90
f570
59.25
$9.25
$5.75
$4.15
304 2,186
ti51J1� M7;,
495 3,026
432 2,942
477 2,755
370 1,006
54%
$f9`.
89%
87%
8/%
56%
$5.10 392
10.46 63i
$8.00 453
$4.90 426
$4.55 378
2,918 86%
d,A} yjnBDX
2.920 86%
2,448 72%
1,876 55%
Monday
03/17108
Tuesday
03/19108
03/19N8
Thursday 03120/08
Friday 03/21/08
PM Time
....
_•
nWednesday
4�V.ic �
,�-+{i'
.-§`5?`.7strIr -'..-
1400-1500
$3.80
258
1,8713
55%
$380 269
1084
58%
33.80 286 2,147 83%
$393
310 2,526
74%
15.10 441
2,986
88%�
1500-1600
$4.10
473
2,814
83%
$4.70 486
2,880
85%
$595 509 3,002 88%
$670
4&7 �`'3,.178
r93.A4
$10.00 549
2,990
88%
1600-1700
$8.85
381
2.800
78%
$BAS'''''''iMBG�
`3.130
52%
'.$$8.50 .511 t3,i58 83„
3925
482 3014
69%
$9.50 484
2,593
76%
1700-1800
55.65
441
2,837
83%
;900u z
505p
90%
$850 441 2,999 88%
0
487�3,176
9;{%:.
58.OD 351
2,164
64%
1800.1900
$4.10
440
2,479
73%
$5.45 430
2,764
81%
$4.95 500 2745 81%
.:75 '�
9 w3,1181
`9f%wr
$4.90 368
1,748
51%
1900-2000
.5290
262
1,483
44%
$200 390
2795
82%
$290 383 1,800 53%
$4.15
400 2,381
70%
34,55 360
1,421
42%
PM Time
Monday 032006
Tuesday
03/25I08
Wednesday
Thursday 0327/08
Friday
03/2908
IP-74.. S4 O.tli-+S?di
_
PJ3tr`
'^`>'dM
i�?
2z03126108
,`' da�M01/J 9T 1: .h
,� iYJ�-1,'a4 e... e�-
.�,
:f+r! P'.,.,:
1400-1500
1500-moo
1 B00-1700
1700-1800
1300-1900
1900-2000
33.80 289 1,863
$4.10 497 2710
38.85 486 2873
$6.65 378 2,751
$4.10 411 2305
$290 313 1,920
55%
80%
85%
81%
88%
42%
53.80
$4.70
$8.00
$8.50
$5.45
$2.90
311
528
501
438
524
339
2041
2,958
9,618
2,005
2860
1,733
80%
87%
89%nY850
85%
78%
51%
$3.80 323 2,09E 62%
$595 522 3025 0936
��189 r. 5,11dy 92%�:
$8.50 456 2,917 86%
$4.95 485 2,789 81%
$2.90 359 1,839 54%
�,8
$3.90
35.74
5925
,;9,3i
35.75
54.15
329 2282 87%
5S0- 3181nf 9$�s
b W el
"515�;, 3,00 9Tai4
41,e y� 3,198 84%"
487 3,004 88%
394 2134 83%
$5.10
3109Q,
$9.50
f8.00
$4.90
$4.55
409
,0
495
449
444
395
2,851 84%
„ `'7,1�g935�
3.015 89%
2732 80%
2,375 70%
1,898 56%
PM Time
1400-1600
1530-1800
1800-1710
1700- 1600
1800- 1900
1900. 2000
Mondry 03/31108
53.80 229 1,774 52%
$410 522 2078 88%
$8.85 457 2,825 83%
$8.65 430 2,782 82%
94.10 428 2,230 88%
$2.90 297 1,424 42%
Wednesday 04/02/08
Friday 04/04108
Tuesday 04101/0B
3�e
Thursday 04103/08
#2
5
•
•
•
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y 0 3 / 0 3 0 8
T u e s d a y 0 3 1 0 4 / 0 8
W e d n e s d a y 0 3 / 0 5 1 0 8
T h u r s d a y 0 3 / 0 6 1 0 8
F r i d a y 0 3 / 0 7 / 0 8
A m T i m e
1 7 , C t r i a - 0 4 % . * : 1 0 7 : 4 1 4 1 : 0 4 1 . 0 : 0 4 ( W o : t
7 . 7 : 1 "
f M f R i ' k * Z : . � ) , * f 4 : W 4 W 4 t * q e f i i t . 5 t . . i g i t W O : i f M . V .
0 4 0 0 " 0 5 0 0
2 2 . 2 5 2 4 8 6 6 3 2 0 %
2 2 . 2 5 2 5 0 6 3 0 1 9 %
$ 2 1 5 2 5 6 6 7 5 2 0 %
$ 2 . 2 5 2 6 1 6 8 5 2 0 %
3 2 . 2 5 2 3 6 6 3 0 1 9 %
0 5 0 0 - 0 6 0 0
$ 9 . 7 0 4 4 8 1 , 8 0 9 5 3 %
2 3 . 7 0 4 9 5 1 , 8 2 5 5 4 %
$ 3 . 7 0 5 0 4 1 , 7 9 0 5 3 %
2 3 . 7 0 4 9 7 1 , 8 6 5 5 5 %
$ 3 , 5 5 4 5 6 1 , 7 7 1 5 2 %
0 6 0 0 - 0 7 0 0
2 3 . 8 0 4 8 1 2 , 0 5 9 8 1 %
5 3 . 8 0 5 2 0 2 3 2 8 6 8 %
$ 3 . 8 0 5 2 0 2 , 1 3 9 6 3 %
$ 3 . 8 0 5 5 2 2 , 3 7 0 7 0 %
2 3 . 7 0 5 0 4 2 , 2 1 2 6 5 %
0 7 0 0 - 0 8 0 0
2 4 . 2 0 4 0 0 1 , 7 7 4 5 2 %
3 4 , 2 0 4 7 2 2 2 5 5 8 6 %
$ 4 . 2 0 4 6 0 2 , 0 1 0 5 9 %
$ 4 . 2 0 4 6 9 2 , 1 6 5 6 4 %
$ 4 . 1 0 4 4 8 1 , 9 3 2 5 7 %
0 8 0 0 - 0 9 0 0
$ 3 . 8 0 2 0 6 1 , 7 7 5 5 2 %
$ 3 . 8 0 2 2 1 1 , 8 4 9 5 4 %
$ 3 . 8 0 2 1 6 1 , 7 7 8 5 2 %
$ 3 . 8 0 2 0 5 1 , 8 2 5 5 4 %
$ 3 . 7 0 2 4 8 1 , 5 9 6 4 7 %
0 9 0 0 - 1 0 0 0
$ 3 . 0 5 1 7 4 1 , 3 0 6 3 8 %
$ 3 . 0 5 1 8 2 1 , 5 1 5 4 5 %
$ 3 . 0 5 1 7 2 1 , 4 6 0 4 3 %
2 3 . 0 5 2 0 7 1 . 4 7 5 4 3 %
$ 3 . 0 5 1 9 1 1 , 3 7 0 4 0 %
M o n d a y
0 3 1 1 0 1 0 8
T u e s d a y 0 3 / 1 1 / 0 8
W e d n e s d a y 0 3 / 1 1 1 0 8
T h u r s d a y 0 3 / 1 3 1 0 8
F r i d a y 0 3 / 1 4 1 0 8
A M T i m e
" . : f ' r , 4 . 4 * 0 . - - 7 " . -
- 7 .
' 3 : 2 4 0 . W 8 . 0 . - W C 4 g 4 F O R I A O M - 0 4 * - 4 1 K 0 4 4 , , P g . f g k
. . _ " _ . '
T - O g t i * t V t t i A l r M O X C
0 4 0 0 , 0 5 0 0
3 2 . 2 5
2 4 1
8 2 3
1 8 %
2 2 2 5
2 5 2 8 3 1 1 9 %
$ 2 . 2 5 2 7 1 6 5 8 1 8 %
$ 2 . 2 5 4 2 4 8 4 2
2 5 %
$ 2 . 2 5
2 0 6
5 9 4
1 7 %
0 5 0 0 - 0 6 0 0
$ 3 . 7 0
4 7 3
1 , 7 9 1
5 3 %
$ 3 . 7 0
5 2 2 1 , 8 0 7
5 3 %
$ 3 . 7 0
4 9 6
1 , 8 0 8
5 3 %
$ 3 . 7 0
4 9 5
1 , 7 9 9
5 3 %
2 3 . 5 5
4 8 4
1 , 6 9 5
5 0 %
0 6 0 0 - 0 7 0 0
$ 3 . 8 0
5 0 9
2 , 1 5 2
6 3 %
$ 3 . 8 0
5 1 5 2 , 2 0 0
6 5 %
$ 3 . 8 0
5 2 1
2 , 1 6 8
6 9 %
$ 3 . 8 0
5 1 7
2 , 1 7 3
6 4 %
2 3 . 7 0
5 1 1 3
2 , 1 3 2
6 3 %
0 7 0 0 - 0 8 0 0
$ 4 . 2 0
4 8 1
2 , 2 0 4
8 5 %
5 4 . 2 0
4 5 7 2 . 1 1 1
6 2 %
$ 4 . 2 0
4 5 9
2 , 1 5 9
6 4 %
$ 4 . 2 0
4 0 2
1 , 7 1 0
5 0 %
$ 4 . 1 0
3 9 2
1 , 7 8 8
5 3 %
0 8 0 0 - 0 9 0 0
2 3 . 8 0
2 0 7
1 , 6 9 4
5 0 %
5 3 . 8 0
2 3 2 1 , 7 0 8
5 0 %
$ 3 . 8 0
2 4 9
1 , 7 7 2
5 2 %
$ 3 . 8 0
2 6 7
1 , 9 8 6
5 8 %
2 3 . 7 0
2 0 5
1 , 4 3 9
4 2 � , 6
0 9 0 0 - 1 0 M
$ 3 . 0 5
1 6 0
1 , 3 7 9
4 1 %
3 3 . 0 5
1 8 0 1 , 4 2 3
4 2 %
2 3 . 0 5
1 7 1
1 , 3 4 0
3 9 %
$ 3 . 0 5
2 0 3
1 , 5 6 8
4 6 %
$ 3 . 0 5
1 9 5
1 , 2 2 5
3 6 %
M o n d a y 0 3 / 1 7 / 0 8
T u e s d a y
0 3 / 1 8 1 0 8
W e d n e s d a y 0 3 / 1 9 / 0 8
T h u r s d a y 0 3 2 0 1 0 8
F r i d a y 0 3 1 2 1 / 0 8
A M T i m e
. , i * 4 r - , . , - l a
a
4 4 7 4 W 0 9
' , - , -
' ' - ' 7 ' . ' : ,
* 1 4 7 . 4 4 . 0 4 : : : " : . . * * . r t i l 1 6 4 , 4 1 , e 4 4 4 6 A 0 1 : 4 0 W V I I
1 1 4 0 0 - 0 5 0 0
$ 2 . 2 5
2 2 6
6 4 2
1 9 %
$ 2 . 2 5 2 3 7
6 2 7
1 8 %
2 2 . 2 5 2 4 9
6 3 4
1 9 %
$ 2 . 2 5
2 4 6
6 4 4
1 9 %
$ 2 . 2 5
1 9 6
5 4 8
1 6 %
0 5 0 0 - 0 6 0 0
$ 3 . 7 0
4 6 6
1 , 7 7 5
5 2 %
$ 3 . 7 0 4 9 6
1 , 7 7 4
5 2 %
2 3 . 7 0 4 8 8
1 , 7 9 5
5 3 %
$ 3 . 7 0
5 1 3
1 , 7 8 2
5 2 %
$ 3 . 5 5
3 7 8
1 , 4 4 3
4 2 %
0 8 0 0 - 0 7 0 0
3 3 . 8 0
5 1 9
2 , 1 8 0
8 4 %
$ 3 . 8 0 5 3 4
2 , 2 1 2
6 5 %
2 3 . 8 0 5 0 7
2 , 1 4 8
6 3 %
$ 3 . 8 0
5 3 2
2 , 2 0 4
6 5 %
2 3 . 7 0
4 1 0
1 , 8 8 9
5 0 %
0 7 0 0 " 0 8 0 0
$ 4 . 2 0
4 2 6
1 9 4 0
5 7 %
$ 4 . 2 0 4 7 3
2 1 2 2
6 2 %
5 4 . 2 0 4 8 3
2 , 1 1 0
6 2 %
$ 4 . 2 0
4 8 1
2 , 1 6 7
6 4 %
2 4 . 1 0
3 2 6
1 , 5 6 5
4 5 %
0 8 0 0 - 0 9 0 0
2 3 . 8 0
2 2 3
1 , 7 0 0
5 0 %
$ 3 . 8 0 1 9 1
1 , 7 2 4
5 1 %
2 3 . 8 0 2 4 0
1 . 7 9 9
5 3 %
2 3 . 6 0
2 3 5
1 , 8 7 3
5 5 %
2 3 . 7 0
1 7 2
1 , 2 5 3
3 7 %
0 9 0 0 - 1 0 0 0
P A
1 6 5
1 , 3 4 8
9 0 %
$ 3 . 0 5 1 4 9
1 , 4 0 1
4 1 %
2 3 . 0 5 1 4 7
1 , 3 3 5
3 9 %
$ 3 . 0 5
1 7 4
1 , 2 5 5
4 6 %
2 3 . 0 5
2 0 1
1 , 0 8 4
3 2 %
A M T i m e
M o n d a y 0 3 1 2 4 / 0 8
T u e s d a y 0 3 1 2 5 1 0 8
4 . 0 8 4 1 P 4 R 8 Y . W A , " ( 1 , 9 4 . 7 . 3 9 Y . r e 4 ,
W e d n e s d a y 0 3 2 6 / 0 8
. 9 R A F - 4 0 7 2 4 g 4 0 - - - . . 4 1
T h u r s d a y 0 3 1 2 7 / 0 8
F r i d a y
. P . W 1 1 - 0 1 0 V O i t S A V * 6 - W 0 1
0 3 / 2 8 1 0 8
* 1 1 - 4 . ' v " 3 7 1 . - . ' . . , ' .
e ' ' ' X
0 4 0 0 - 0 5 0 0
$ 2 . 2 5 2 1 3 5 8 5
1 7 %
$ 2 . 2 5 2 3 0 5 9 9 1 8 %
$ 2 . 2 5 2 5 0 6 3 9
1 9 %
2 2 1 5
2 5 3
6 5 7
1 8 %
2 2 1 5
2 1 8
6 0 3
1 8 %
O W - 0 6 0 0
2 3 . 7 0 4 1 4 1 , 4 2 3
9 2 %
$ 3 . 7 0 4 8 2
1 , 7 4 8
5 1 %
2 3 . 7 0
4 8 8
1 , 7 0 8
5 0 %
$ 3 . 7 0
9 9 1
1 , 6 9 9
5 0 %
2 3 . 5 5
4 6 4
1 . 8 6 1
4 9 %
0 6 0 0 - 0 7 0 3
2 3 . 8 0 4 4 7 1 , 8 4 1
5 4 %
5 3 . 8 0 4 9 7
2 , 2 7 4
6 7 %
5 3 8 0
4 8 6
2 , 1 2 4
6 2 %
$ 3 . 8 0
5 1 0
2 , 1 7 1
8 4 %
5 3 . 7 0
4 5 1
1 , 9 6 0
5 8 %
0 7 0 0 - 0 8 0 0
$ 4 . 2 0 2 7 0 1 , 2 5 3
3 7 %
$ 4 . 2 0 3 9 5
1 . 9 3 6
5 7 %
2 4 . 2 0
3 9 5
2 0 9 7
6 2 %
$ 4 . 2 0
4 0 4
2 , 1 2 5
8 3 %
3 4 . 1 0
3 4 9
1 , 5 8 0
4 6 %
0 8 0 0 " 0 9 0 3
$ 3 . 8 0 3 0 3 1 , 9 1 8
5 8 %
$ 3 . 8 0 2 6 2
1 , 8 7 9
4 9 %
$ 3 . 6 0
2 4 1
1 ) 3 0 3
4 7 %
$ 3 . 8 0
2 2 2
1 , 5 5 2
4 6 %
$ 3 . 7 0
2 3 7
1 A 1 3
a r k
O D O O - 1 0 0 0
$ 3 . 0 5 2 4 5 1 , 8 6 9
4 9 %
$ 3 0 5 2 2 6
1 , 5 1 4
4 5 %
$ 3 . 0 5
2 2 9
1 , 3 5 3
4 0 %
$ 3 . 0 5
2 1 6
1 , 4 1 7
4 2 %
2 3 . 0 5
2 2 1 3
1 . 2 0 2
3 5 %
6
Customer Service and Violations Processing
Since OCTA and Cofiroute are currently working with Integrated Technology and Nortel to
develop reports from the new Nortel telephone system, the Customer Service Center phone
activity is not available. All other performance levels specified in the operating contract were well
within established standards.
Incoming E-mail Activity
During March, the Anaheim Processing Center received a total of 3,401 e-mails, with a year-to-
date total of 35,566 e-mails.
Performance Measures
REPORTING REQUIREMENT
CUSTOMER SERVICE
**Call Wait Time
I Reporting Penod PERFORMANCE STANDARD
montrty Not to exceed 120 seconds
March 06
Performance
unavailable
**Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
Monthy
Wildly
Quatay
Anruary
No more than 4.0%
At least 75 outbound calls
8.0% or more
10%° or more
unavailable
78
12.6%
r
VIOLATION PROCESSING
Response Time
CUSA Violation Collection Rate
CUSA Violation Collection Rate
o-nontlty
Quatey
Anrualy
within 2 business days of receipt
70% or more Quarterly
74% or more Annually
0.7
71.6%
TRAFFIC OPERATIONS
Initial & Secondary Reviews
*Plate Misread Errors
CAP Response Time
montny
monthly
emntny
= to or less than 15days
= to or less than 0.4%
20 minutes per call
2
0.1%
13
ACCOUNTING
Exceptions
monthly
No more than 3 I 0
INFORMATION TECHNOLOGY
TollProUptime
Network Uptime
tvbndty
Montlty
99%Availability
99%Availability
100%
100%
*Plate Misread Error performance Is accumulated over a 60-day period. Percentage reported is for January2008
**Call Wait Time and Abandon Rate performance is not available due to unresolved issues with the current phone system
7
•
•
"
"
T r a n s p o n d e r D i s t r i b u t i o n S t a t u s
A t t h e e n d o f M a r c h 2 0 0 8 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 8 , 7 2 1 a c t i v e c u s t o m e r a c c o u n t s , w i t h
1 7 6 , 3 2 1 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s . T o t a l t r a n s p o n d e r s a v a i l a b l e f o r d i s t r i b u t i o n
a m o u n t e d t o 1 0 , 5 3 3 t r a n s p o n d e r s .
1 2 5 , 0 0 0
1 0 5 , 0 0 0
8 5 , 0 0 0
6 5 , 0 0 0
4 5 , 0 0 0
2 5 , 0 0 0
T R A N S P O N D E R D I S T R I B U T I O N
M a r c h - 0 8 6 . . F e b r u a r y - 0 8 F Y "
T a g s % o f T o t a l T a g s % o f T o t a l A v e r a g e
I s s u e d
T o N e w A c c o u n t s 7 0 9
A d d i t i o n a l T a g s t o E x i s t i n g A c c o u n t s 4 4 7
R e p l a c e m e n t T r a n s p o n d e r s 1 , 0 6 4
T o t a l I s s u e d 2 , 2 2 0
R e t u m e d
A c c o u n t C l o s u r e s 5 8 7
A c c o u n t s D o w n s i z i n g 2 0 7
D e f e d i v e T r a n s p o n d e r s 9 4 2
T o t a l R e l u r n e d l 1 , 7 3 6
3 1 . 9 % r 6 9 6
2 0 . 1 % 3 8 1
4 7 . 9 % 9 6 2
2 , 0 3 9
3 3 . 8 % 7 4 7
1 1 . 9 % 2 0 3
5 4 . 3 % " 9 2 6
1 , 8 7 6
3 4 . 1 %
1 8 . 7 %
4 7 2 %
3 9 . 8 %
1 0 . 8 %
4 9 4 %
8 3 5
5 5 1
1 , 2 2 5
2 , 6 1 1
6 2 9
1 7 9
1 , 1 1 7
1 , 9 2 4
T R A N S P O N D E R I N V E N T O R Y S T A T U S I n t e r n a l E x t e m a l T o t a l
T R A N S P O N D E R S O N - H A N D :
A v a i l a b l e f o r D i s t r i b u t i o n :
C u s t o m e r - R e t u r n e d T a g C l a s s i f i c a t i o n
1 0 , 4 3 9 9 4 1 0 , 5 3 3
1 . U n d e r W a r r a n t y - R e t u r n t o S i r i t : 0
2 . O u t o f W a r r a n t y - D e s t r o y : 2 0 2
3 . N o t y e t C l a s s i f i e d : 2 9 2
T o t a l T r a n s p o n d e r s O n - h a n d : 1 1 , 0 2 7
T R A N S P O N D E R S C U R R E N T L Y A S S I G N E D T O A C C O U N T S : 1 7 6 , 3 2 1
H i s t o r y o f G r o w i n g N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f M a r c h 3 1 , 2 0 0 8
_ . . . , . . 5 , . . ^ - , " 4 t 1 . 1 V - ' 4 % , 7 % . 1 4 e
P N , 3 , , , . . . - . _ , . - - - w w A - . 7 1 . 7 5 i . - - - m . - . - - - , . - - 4 , ,
- - V 4 1
. ,
' ' - *
.
' 4
s " , - 4 - - A . % - -
: ' . . , . . . . , t a . - -
- 0 2 0 ,
' 1 6 ' 4 1 '
e . , w - w z i q f i N T O V
. . . . - . 7 . -
p w A t r o
9 ' . . 9
. . . 4 , . . . . : , , , : .
. ' , . ,
l ' - ' 6 . ' 7 1 : - - ' 4 4
- 0 , - . , . . . . . .
- - A . 1 " a - 4
- f
- - -
8 8 9 6 2
'
' 6 - 7 % 4 3 - , , - ,
t - x A 7 ,
" - - <
. - - , , . -
4
.
a s r i ,
o h . i - . , -
: t . . o . . , . . . k . . . 1 - . k - - t , - t
4 r 4 0 . t
. 4 r , i ,
*
. .
- -
t i 4
'
, ,
, . . . b _ . .
,
A V ,
. . . Z 4 V - '
;
, a 4 , 7 1 1 . p . ' ' ' s .
, -
i t _
'
A ,
' - '
, , , z " ' ,
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, 1 5 , 5 Z 1 0 1 1 : _ , U
- , - . - -
,
: r 0
'
, .
, - , . . . . .
. . .
e ,
'
4 ' ; ' , , - - , , - , -
' 1 1 4 �
A '
, , " ;
. : 0
" t " ' ' V
, .
. , , ,
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-
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I f
' . . , - , . . v . : f - . - -
- .
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f l i : A . , , , , . . . . '
< t : % , , , , : . , _ , , , , ,
A
E S 1 9 9 6 0 1 9 9 7 0 1 9 9 8 0 1 9 9 9 E 9 2 0 0 0 t o 2 0 0 1 0 2 0 0 2 0 2 0 0 3 1 6 2 0 0 4 0 2 0 0 5 0 2 0 0 6 6 1 2 0 0 7 0 2 0 0 8
8
Operational Highlights
On -road Operations
Customer Assistance Specialists (CAS) responded to 141 calls during March. The CAS team
received 85 calls to assist disabled vehicles, 33 calls to remove debris and conducted 17 assists
or traffic breaks. There were 6 accidents in the Express Lanes and 0 accidents in the general-
purpose lanes.
•
Financial Highlights
91 Express Lanes
Operating Statement
YID as of March 31, 2008
YTD Variance
Description Actual
Bud et
Dollar $
Percent %
#
Operating revenues:
Toll revenue
28,504,823.56
$ 30,023,071.00
$ (1,518,247.44)
(5.1)
Fee revenue
6,515,022.74
5,767,624.00
747,398.74
13.0
Total o eratln revenues
35,019 846.30
35,790,695.00
(770,848.70)
(2.2)
.
yam+
TF ^uc h X k~..
,t ' tii4
.y.
T�� '4 .. X�..'.,E
.WpA+xn;��!.'/'.
Y
e+�-^. ..,u T. 4G'✓«x.
Operating expenses:
Contracted services
4,342,038.67
4,566,402.00
224,363.33
4.9
Administrative fee
1,202,789.07
1,884,213.00
681,423.93
36.2
Other professional services
827,754.71
2,553,840.00
1,726,085.29
67.6
Credit card processing fees
834,977.18
825,000.00
(9,977.18)
(1.2)
Toll road account servicing
551,495.81
768,750.00
217,254.19
28.3
Other insurance expense
295,672.85
875,000.00
579,327.15
66.2
Toll road maintenance supply repairs
191,484.85
342,750.00
151,265.15
44.1
Patrol services
383,988.72
315,000.00
(68,988.72)
(21.9)
Building equipment repairs and maint
339,784.25
772,375.00
432,590.75
56.0
Other services
6,233.68
228,750.00
222,516.32
97.3
Advertising fees
108,206.41
189,750.00
81,543.59
43.0
Utilities
10,658.98
103,380.00
92,721.02
89.7
Office expense
74,456.43
434,660.00
360,203.57
82.9
Bad debt expense
300,480.61
(300,480.61)
WA
Miscellaneous
155,074.78
189,836.00
34,761.22
18.3
Leases
292,168.31
309,378.00
17,209.69
5.6
Property taxes
-
-
N/A
Depreciation and amortization
7,008,540.00
(7,008,540.00)
N/A
Total operating expenses
16,925,805.31
14,359,084.00
(2,566,721.31)
(17.9)
Operating income (loss) 18,094,040.99 1 21,431,611.00 (3,337,570.01) (15.6)
Nonoperating revenues (expenses):
Interest income
3,066,439.14
2,211,000.00
855,439.14
38.7
Interest expense
(8,585,074.41)
(8,729,169.00)
144,094.59
1.7
Other
77,460.85
40,275.00
37,185.85
(92.3)
Total nonoperating revenues (expenses)
(5,441,174.42)
(6,477,894.00)
1,036,719.58
16.0
Transfers in
-
-
N/A
Transfers out
(826,500.00)
(1,770,000.00)
943,500.00
53.3
Net Income (loss) $ 11,826,366.57 I $ 13,183,717.00 I $ (1,357,350.43) (10.3)
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Banc Service Charge, Transponder Materials.
'Depredation and amortization are not budgeted items.
Capital Asset Activity
During the nine months ending March 31, 2008, capital asset activities included approximately $76,844
related to the purchase of communication equipment, $13,851 related to leasehold improvements,
$504,414 for the purchase of transponders and $32,733 related to the purchase of computer equipment.
ATTACHMENT C
OCTA Orange County Transportation Authority
Status Report
April 2008
As of April 30, 2008
Operations Overview
Traffic and Revenue Statistics
Total traffic volume on the 91 Express Lanes for April 2008 was 1,089,385. This represents a
daily average of 36,313. This is a 8.4% decrease in total traffic volume from the same period last
year when traffic levels totaled 1,189,594. Potential toll revenue for the month was $3,303,274
which represents a decrease of 1.5% from the prior year's total of $3,353,934. The slowdown in
the economy has directly impacted traffic volumes and revenues. Carpool percentage for the
month was 21.10% compared to the previous year's rate of 21.17%. Average hourly revenue per
trip is $0.01 or 0.3% less than projected by Stantec.
Month -to -date traffic and revenue data are summarized in the table below. The following trip and
revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the month of April 2008.
Current Month -to -Date as of April 30, 2008
(2006/2007 data is for the corresponding month in that fiscal year)
y
. ,N0
..s
R
,
�
Full Toll Lanes
859,497
1,008,971
(149,474)
(14.8%)
937,702
(8.3%)
3+Lanes
229,888
248,614
(18,726)
(7.5%)
251,892
(8.7%)
Total Gross Trips
1,089,385
1,257,586
(168,201)
(13.4%)
1,189,594
(8.4%)
$3,220,907
$3,749,029
(S528,122)
(14.1%)
$3,271,199
(1.5%)
Full Toll Lanes
3+ Lanes
$82,367
$78,229
$4,138
5.3%
$82,734
(0.4%)
Total Gross Revenue
$3,303,274
$3,827,257
($523,984)
(13.7%)
$3,353,934
(1.5%)
�..., iYvn.VJ'�M �kfl^-ST Hi�.h'R hq.�ZS
��IEP Yi .^•'.5� i�_ ��'�i x
.v.�.'� +
�
.«..
.. � � ..
x
.
Average Full Toll Lanes
$3.75 $3.72
$0.03
0.8%
$3.49
7.4%
Average 3+ Lanes
$0.36 $0.31
$0.05
16.1%
$0.33
9.1%
Average Gross Revenue
$3.03 $3.04
($0.01)
(0.3%)
$2.82
7A%
2
The 2007/2008 fiscal year-to-date traffic volume is 6.3% lower than the same period last year.
The 2007/2008 fiscal year-to-date revenue is 0.4% lower than for the same period last year and
is below Stantec's projections by 9.7%. Year-to-date average hourly revenue per -trip is $0.10 or
3.3% less than projected by Stantec.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2007 through April 2008.
Fiscal Year 2007/2008 to Date as of April 30, 2008
(2007/2008 data is for the period July 1, 2007 through April 30, 2008; 2006/2007 data is for the corresponding period in
that fiscal year)
_ .. _ .r. .F..
t 1 •�tr6tyQ��1G4
. RV✓i. ,.
i'T.ays
i. 3yT..�. �.
�q
4a $.� vgr'e&^.i.�
�, as r4Er
�y$'4^`k
"`r* .. n
f 1 0 I I ^fit
`w
�� -t✓,1u
D 'L•
F' .,...
(7,3%)
.
Full Toll Lanes
8,938,513
9,761,014
(822,501)
(8.4%)
9,637,338
3+Lanes
2,459,864
2,435,186
24,678
1.0%
2,530A58
(2.8%)
Total Gross Trips
11,398,377
12,196,200
(797,823�)+ (6.5%)
12,167,796
(6.3%)
-`c�'t
$32,686,547
64 3 v:'a�
$36,368,143
($3,681,596)
(10.1%)
$32,865,009
(0.5%)
Full Toll Lanes
3+Lanes
$822,798
$749,386
$73,412
9.8%
$770,277
6.8%
Total Gross Revenue
$33,509,345
$37,117,529
($3,608,184)
(9.7%)
$33,635,285
(0.4%)
Average Full Toll Lanes
$3.66
$3.73
($0.07)
(1.9%)
$3.41
7.3%
Average 3+ Lanes
$0.33
$0.31
$0.02
6.5%
$0.30
10.0%
Average Gross Revenue
$2.94
$3.04
($0.10)
(3.3%)
$2.76
6.5%
•
•
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F i s c a l Y e a r 2 0 0 7 / 0 8 o n a m o n t h b a s i s .
F i s c a l Y e a r 2 0 0 7 - 2 0 0 8 T r a f f i c V o l u m e O v e r v i e w
O c t - 0 7 N o v - 0 7 D e c - 0 7 J a n - 0 8 F e b - 0 8
M o n t h
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F i s c a l Y e a r 2 0 0 7 / 0 8 o n a m o n t h l y b a s i s .
$ 3 , 6 3 0 , 0 0 0
$ 3 , 4 5 0 , 0 0 0
1 3 $ 3 , 2 7 0 , 0 0 0
c
m
& $ 3 , 0 9 0 , 0 0 0
$ 2 , 9 1 0 , 0 0 0
$ 2 , 7 3 0 , 0 0 0
$ 2 , 5 5 0 , 0 0 0
F i s c a l Y e a r 2 0 0 7 - 2 0 0 8 R e v e n u e S u m m a r y
J u l - 0 7 A u g - 0 7 S e p - 0 7 O c t - 0 7 N o v - 0 7 D e c - 0 7 J a n - 0 8 F e b - 0 8 M a r - 0 8 A p r - 0 8 M a y - 0 8 J u n - 0 8
M o n t h
�% F u l l T o l l L a n e s � 3 + L a n e s
Twenty-one times during the month of April 2008, peak hour eastbound traffic as reflected in the
chart below exceeded 90% or more of defined capacity, with the highest volume at 96% of
defined capacity on Friday, April 11t, during the 4:00 pm hour. As demonstrated on the next
chart, westbound peak hour traffic volumes top out at 71 % of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
PM Time
Monday 03101/08
Tuesday
0410008
Wednesday
04./0021N08�y'
Thursday
04M3/08
Friday 04/04/08
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1500
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1900
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$8.50 446
$5.45 478
$2.90 326
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3006 8B%
..£, ,OL Jig
2819 83%
1896 85%
1,788 53%
6380
i595
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$B60
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62,90
262
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427
445
259
2057
3,OB3
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=
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$390
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$9 25
$925
65,75
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280
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447
385
467
337
2110
S,Yi9
2948
2,764
2,589
1,696
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81%
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50%
$510
1090
r 50.r
$800
$4.90
$455
411 2952
x4Sf �".4 W0
415 2662
475 2,464
432 1,859
87%
90%
-91%,
78%
72%
55%
Monday
04/07/08
Tun day 04/08108
Wednesday 0/109108
Thursday 04110N1
Friday 0/11/08
PM Tme
{$W?Dt..-.4.
£::-i ...jQJ'+"'Map.',
�£:d'47 "''-, �2..:N' -
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1400-1500
13.80 252
1,814 53%
63.80
276 2,011 59%
63.80 316 2,071 61%
63.90 309 2,314 68%
6510 424 2,996 8B%
1500-1600
64.10 511
2,906 B5%
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1600-1700
6495 439
2,839 84%
6600
505 3,008 88%
$8.50 401 2,868 84%
$9.25 465 2,669 79%
SO 3, "u.. :s,4
1700-1800
6065 408
2,751 81%
$8.50
397 2695 79%
0.0 6?�3,150 9iX
�S9.7� �. ,.'?,1�f .y? '?
$8.00 459 2,924 86%.
1BOO -1900
84.10 411
2,258 66%
$5.45
475 2516 74%
';SL45 y.357' 3,,1 63,y83Y,j
65.75 532 2049 81%
E4.90 497 2,477 73%
1900-2000
$2110 262
1,369 40%
$2.90
288 1,595 47%
$2.90 331 1,766 52%
64.15 349 1,776 52%
$4.55 414 1,809 53%
Monday
04/14/08
Tuesday
04/15108
Wednesday
04/18101
Thursday
04/17/08
Friday
04I18M8
PM Tma
1400-1500.
63,80
249
1,755
52%
$3,80 240
2,020
59%
$390
261
2,121
62%
$390
265
2,225 65%
55.10
403
2,942
87%
1500-1603
$4.10
522
2,990
88%
.70v,503
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$5.95
551
2,998
88%
?$370
550
$;200 'SO4%z
£$14190d
1600-1700
$6.85
453
2,913
66%
$8.00 467
2,909
86%
$8.50
471
2,918
86%
,16
R723,u,', Y%
39'SOa
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.
1700-1800
66.65
396
2,779
82%
$8.50 453
2,726
80%
$8.50
40B
2,789
82%
$9.25
456
2813 83%
$8.00
446
2,736
80%
1 BCC -1900
$4.10
452
2,264
67%
$5,45 470
2,707
80%
$4.95
462
2,540
78%
$5,75
466
2549 75%
$4.90
442
2,332
69%
1900-2000
$2.90
299
1,391
41%
$2.90 317
1,737
51%
62.90
326
1,701
50%
$4.15
337
1,837 54%
$4.55
379
1,774
52%
Monday
04/2�1/08z
Tuesday
04/22/08
Wednesday 04123/08
Thursday
04/24/08
FFrriidaayy,
04/25/08
PM Tma
+z
ti'•Ns"
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'
1400-1500
$390 240
1,831
54%
$380
.",c•.'.-,-4L�'�"eu
256 2,029 60%
$3.80 273 2,051 60%
63.90 272
2,225
65%
65.10
465
2060
87%
1500-1600
$4,10
524
2,754
81%
$4.70
524
3,018
89%
55.95 526
3,025
89%
4570 gonvor
i00,ii,,,
AN: �30X,ry
1600-1700
$6,85
433
2,844
84%
$8.00
484
3,016
89%
$8S0 476
2,978
88%
$925 476
3,029
89%
$9.50
495
2003
85%
1700-1800
$6.65
398
2,748
B1%
$8.50
360
2,328
68%
$8.50 402
2,709
BO%
$925 428
2,811
83%
WOO
410
2,591
76%
1800-1900
64.10
417
2,244
66%
6545
526
3,012
89%
$4.95 480
2,689
79%
$575 451
2,538
75%
$4.90
452.
2297
88%
1900-2000
52.90
261
1281
38%
$2.90
287
1,527
45%
$2.90 307
1,597
47%
$415 335
1,625
48%
$4.55
364
1,562
46%
Monday 04/28/08
Tuesday 04/29/08
Wednesday 04130103
Thursday 05/0108
Friday 05/02MB
PM Tme
1400- 1500
1500-1600
1600-1700
1700-1800
iBCC -1900
1900-2000
63.80
64.10
$6.85
$6.65
$4.10
$2.90
274
490
440
398
465
264
1,855
2,811
2,805
2,696
2,336
1,247
55%
83%
83%
79%
69%
37%
$3.80
$4.7D
$8.00
68.50
$5.45
62.90
258
539
478
402
450
258
1,981
2,890
2,954
2,667
2,270
1,463
58%
85%
87%
78%
67%
43%
$3.80
$595
$950
5850
$4.95
62.90
243
521
441
402
455
306
2,074
2,923
2,887
2,766
2,455
1,539
61%
86%
85%
81%
72%
45%
•
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y 0 3 / 3 1 / O 8
T u e s d a y
0 4 / 0 1 / 0 8
W e d n e s d a y 0 4 / 0 2 / 0 8
T h u r s d a y
0 4 / 0 3 1 0 8
F r i d a y
0 4 1 0 4 0 8
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5 2 2 5
2 5 4
8 3 5
1 9 %
$ 2 2 5 2 4 5
5 5 7
1 9 %
$ 2 . 2 5 2 3 8
6 0 0
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$ 2 2 5
0 5 0 0 - 0 6 0 0
t T , g ^ y
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5 3 . 7 0
4 8 7
1 , 7 4 6
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$ 3 . 7 0 4 6 1
1 , 7 1 6
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$ 3 3 0 4 2 3
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4 6 %
$ 3 . 5 5
4 6 6
1 , 6 0 0
4 9 %
0 6 0 0 - 0 7 0 0
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$ 3 . 8 0
5 0 8
2 2 0 7
6 5 %
$ 3 . 8 0 4 9 6
2 , 1 6 2
6 4 %
$ 3 . 8 0 5 1 5
2 , 3 1 7
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$ 3 . 7 0
4 7 5
1 , 9 8 9
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0 7 0 0 - 0 8 0 0
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r
$ 4 . 2 0
4 5 1
2 0 5 1
6 0 %
$ 4 . 2 0 3 9 6
1 , 9 4 8
5 7 %
$ 4 . 2 0 4 4 5
2 2 4 9
5 6 %
$ 4 . 1 0
4 0 1
1 , 6 7 9
4 9 %
0 8 0 0 - M O
` ' ' s ` r " " `
5 3 . 8 0
2 3 6
1 , 6 4 5
4 8 %
5 3 . 9 3 2 0 1
1 , 5 4 5
4 5 %
$ 3 . 8 0 2 5 8
1 , 7 7 2
5 2 %
5 , 3 . 7 0
2 1 8
1 , 3 8 6
4 1 %
0 9 0 0 - 1 0 0 0
1 = m a ` s � : . , L .
i
5 3 . 0 5
2 0 4
1 , 3 3 9
3 9 %
$ 3 . 0 5 1 7 2
1 , 1 9 2
3 5 %
$ 3 . 0 5 1 6 9
1 , 3 0 2
3 8 %
5 3 . 0 5
1 9 5
1 , 1 7 5
3 5 %
M o n d a y
0 4 / 0 7 / 0 8
T u e s d a y 0 4 / 6 8 8 1 8
W e d n e s d a y 0 4 / 0 9 / 0 8
T h u r s d a y 0 4 / 1 0 / 0 8
F r i d a y
O 4 / 1 1 / 0 8
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$ 2 2 5 2 4 1
6 5 5
1 9 %
$ 2 2 5
2 5 9 6 3 9
1 9 %
$ 2 2 5
2 4 7 8 1 2
1 8 %
5 2 . 2 5 2 5 4 6 2 0 / 8 %
$ 2 2 5
2 1 4
5 5 2
1 6 %
0 5 0 3 - 0 8 0 0
$ 3 . 7 0 4 7 5
1 , 7 3 8
5 1 %
$ 3 . 7 0
4 2 0 1 , 5 2 1
4 5 %
5 3 7 0
4 4 4 1 , 7 0 4
5 0 %
$ 3 7 0 4 7 3 1 , 8 0 5 5 3 %
$ 9 . 5 5
4 4 1
1 , 5 7 6
4 6 %
0 6 0 0 - 0 7 0 0
$ 3 . 8 0 4 6 8
2 , 1 3 9
6 3 %
$ 3 , 8 0
4 2 7 1 , 8 0 9
5 3 %
5 3 . 8 0
4 7 4 2 , 1 9 8
6 6 %
$ 3 . 8 0 4 6 5 2 1 3 5 6 3 %
5 9 . 7 0
4 5 9
1 , 9 6 5
5 8 %
0 7 0 0 . 0 8 0 0
$ 4 . 2 0 4 0 3
2 , X 9
5 9 %
$ 4 . 2 0
4 7 1 2 , 3 1 9
6 8 %
5 4 . 2 0
4 2 3 2 1 8 9
6 4 %
$ 4 . 2 0 4 2 0 1 , 8 7 1 5 5 %
$ 4 . 1 0
3 8 8
1 , 6 4 1 3
4 8 9 6
0 8 0 0 - 0 9 0 0
3 3 . 8 0 2 5 0
1 , 6 2 8
4 8 %
$ 3 . 8 0
2 6 4 1 , 9 8 1
5 8 %
4 3 . 8 0
2 5 8 1 , 8 1 5
5 3 %
$ 3 . 8 0 2 7 2 1 , 6 7 0 4 9 %
$ 3 . 7 0
2 5 0
1 , 3 9 6
4 1 %
0 9 0 0 . 1 0 0 0
$ 3 . 0 5 2 0 9
1 , 2 4 8
3 7 %
$ 3 . 0 5
2 2 8 1 , 5 5 3
4 6 %
5 3 . 0 5
2 5 6 1 , 5 4 9
4 8 %
$ 3 . 0 5 2 6 4 1 , 4 5 3 4 3 %
$ 3 . 0 5
2 6 0
1 , 3 2 0
3 9 %
M o n d a y
0 4 / 1 4 / 0 8
T u e s d a y
0 4 / 1 5 1 0 8
W e d n e s d a y
0 4 / 1 6 / 0 8
T h u r s d a y
0 4 1 1 7 / 0 8
F r i d a y
0 4 1 1 8 / 8
A M T I m e
0 4 0 0 - 0 5 0 0
1 2 . 2 5
2 5 0
6 7 2
2 0 %
5 2 2 5
2 5 8
8 7 3
2 0 %
5 2 2 5
2 6 1
6 2 6
1 8 %
5 2 . 2 5
2 7 7
6 7 3
2 0 %
3 2 . 2 5
2 1 7
5 9 4
1 7 %
0 5 0 0 . 0 6 0 0
$ 3 . 7 0
4 5 4
1 , 7 3 2
5 1 %
$ 3 . 7 0
5 1 1
1 , 8 0 6
5 3 %
$ 3 . 7 0
4 3 7
1 , 6 2 2
4 8 %
5 3 . 7 0
4 9 5
1 , 8 2 2
5 4 %
$ 3 . 5 5
4 5 4
1 , 6 3 7
4 8 %
0 6 0 0 . 0 7 0 0
$ 3 . 1 3 0
5 3 8
2 , 3 1 9
6 8 %
3 3 . 8 0
5 0 6
2 , 2 7 1
6 7 %
$ 3 . 8 0
5 6 1
2 , 4 3 0
7 1 %
5 3 . 8 0
5 0 2
2 2 1 3
6 5 % .
$ 3 . 7 0
4 6 9
2 , 0 2 4
6 0 %
0 7 0 0 - 0 8 0 0
$ 4 . 2 0
4 3 5
2 , 0 8 9
6 1 %
$ 4 . 2 0
4 7 5
2 , 3 3 3
6 9 %
5 4 . 2 0
4 4 9
2 , 2 4 4
6 6 %
$ 4 . 2 0
4 8 8
2 1 9 3
B 5 %
$ 4 . 1 0
4 3 1
1 , 9 8 2
5 8 % .
0 8 0 0 - 0 9 0 0
$ 3 . 8 0
2 3 9
1 , 9 4 8
5 7 %
3 3 . 8 0
2 1 8
2 , 0 8 6
6 1 %
$ 3 . 8 0
2 4 3
1 , 7 5 1
5 2 %
$ 3 . 8 0
2 2 7
1 , 8 9 0
5 6 %
$ 3 . 7 0
2 1 8
1 , 4 9 1 .
4 4 %
0 9 0 0 - 1 0 3 0
$ 3 . 0 5
2 0 3
1 , 5 4 7
4 8 %
$ 3 . 0 5
1 8 4
1 , 4 2 8
4 2 9 5
5 3 . 0 5
1 7 4
1 , 2 4 0
3 6 %
$ 3 . 0 5
1 9 1
1 , 4 6 2
4 3 %
$ 3 . 0 5
1 7 2
1 , 1 9 5
3 5 %
M o n d a y
0 4 / 2 1 / 0 8
T u e s d a y
0 4 / 2 2 / 0 8
W e d n e s d a y
0 4 / 2 3 / 0 8
T h u r s d a y
0 4 / 2 4 / 0 8
F r i d a y 6 4 1 2 5 1 0 8
A M 7 1 m e
4 ; d d n e . ` - S d f t ' 4 4 0 . 4
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. . i ��3
0 4 0 0 - 0 6 0 0
$ 2 2 5 2 4 6 6 6 3 2 0 %
$ 2 2 5
2 8 4
6 3 2 1 9 %
5 2 2 5
2 6 9
6 3 6 1 9 %
5 2 . 2 5 2 6 8 5 5 1
1 9 %
8 2 2 5
2 2 7
5 5 9
1 6 %
0 5 0 0 - 0 6 0 0
$ 3 . 7 0
4 6 2
1 , 7 2 3
5 1 %
$ 3 , 7 0
4 8 4
1 , 7 7 8 5 2 %
5 3 , 7 0
4 8 6
1 , 7 7 1
5 2 %
5 3 . 7 0
4 8 5
1 , 7 9 4
5 3 %
$ 3 . 5 5
4 2 6
1 , 6 0 0
4 7 %
0 6 0 0 - D 7 0 0
$ 3 . 8 0
4 8 9
2 2 3 6
6 6 %
5 3 . 8 0
5 4 7
2 2 8 9 5 7 %
$ 3 . 8 0
5 3 1
2 , 2 5 7
8 6 %
$ 3 . 8 0
5 2 2
2 , 2 4 5
6 6 %
$ 3 . 7 0
4 6 3
1 , 9 6 8
5 8 %
0 7 0 0 - 0 8 0 0
$ 4 2 0
4 5 2
2 , 1 6 7
6 4 %
5 4 . 2 0
4 3 0
2 0 8 9 6 1 %
$ 4 . 2 0
4 6 3
2 , 1 7 9
8 4 %
$ 4 2 0
4 7 7
2 , 1 5 9
6 4 %
5 4 . 1 0
4 2 5
1 , 7 8 1
5 2 %
0 8 0 0 - 0 9 3 0
5 3 , 9 0
1 9 6
1 , 7 3 9
5 1 %
5 3 . 8 0
2 2 9
1 , 7 5 3 5 2 %
$ 3 . 8 0
2 3 7
1 . 7 6 2
5 2 %
$ 3 . 8 0
2 2 3
1 , 6 5 0
4 9 1 6
$ 3 . 7 0
2 0 9
1 , 3 6 3
4 0 %
0 9 0 0 - 1 0 0 0
5 3 . 0 5
1 5 8
1 , 2 9 7
3 8 %
$ 3 . 6 5
1 5 4
1 , 3 2 0 3 9 %
$ 3 . 0 5
1 5 1
1 , 2 4 7
3 7 %
5 3 . 0 5
1 6 4
1 , 2 3 4
3 6 %
$ 3 . 0 5
1 9 1
1 , 1 3 8
3 3 %
A M T I m e
0 4 0 0 - 0 5 0 0
0 5 0 0 - 0 6 0 0
0 6 0 0 - 0 7 0 0
0 7 0 0 - 0 8 0 0
O E M - M O O
0 9 0 0 - 1 0 0 0
M o n d a y 0 4 / 2 8 1 0 8
5 2 . 2 5
3 3 . 7 0
5 3 . 8 0
$ 4 . 2 0
5 3 . 8 0
5 3 . 0 5
2 4 9
4 5 0
4 9 6
4 8 3
2 0 4
1 5 1
8 4 2
1 , 7 5 8
2 . 2 8 4
2 1 7 2
1 , 6 8 9
1 , 3 0 4
T u e s d a y 0 4 1 2 9 / 0 8
r W e d n a d a y 0 4 / 3 0 / 0 8
1 9 %
5 2 %
6 7 %
8 4 %
5 0 %
3 6 %
5 2 . 2 5
5 3 . 7 0
5 3 . 8 0
5 4 . 2 0
5 3 . 8 0
5 3 . 0 5
2 5 0
4 2 7
5 4 8
4 8 3
2 2 1
1 7 2
8 7 2
1 , 5 2 2
2 , 2 9 5
2 , 1 8 4
1 , 8 2 5
1 , 3 9 3
2 0 %
4 5 %
6 8 %
6 4 %
5 4 %
4 1 %
$ 2 . 2 5 2 5 2 6 3 9 1 9 %
5 3 . 7 0 4 8 5 1 , 7 4 2 5 1 %
5 3 . 8 0 5 4 5 2 , 4 0 7 7 1 %
$ 4 . 2 0 5 1 0 2 . 2 1 9 6 5 %
5 3 . 8 0 2 0 1 1 , 6 0 9 4 7 %
$ 3 . 0 5 1 3 8 1 , 2 7 9 3 8 %
T h u r s d a y 0 5 9 1 1 0 8
F r i d a y 0 5 / 0 2 / 0 B
Customer Service and Violations Processing
Since OCTA and Cofiroute are currently working with Integrated Technology and Norte! to
develop reports from the new Norte! telephone system, the Customer Service Center phone
activity is not available. All other performance levels specified in the operating contract were well
within established standards.
Incoming E-mail Activity
During April, the Anaheim Processing Center received a total of 3,388 e-mails, with a year-to-
date total of 38,954 e-mails.
Performance Measures
REPORTING REQUIREMENT,
CUSTOMER SERVICE
**Call Wait Time
**Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
VIOLATION PROCESSING
Response Time
CUSA Violation Collection Rate
CUSA Violation Collection Rate
Reporting
Period
Mantel),
/antNy
Monthly
Qualify
PERFORMANCE STANDARD'
Not to exceed 120second s
No more than 4.0%
At least 75 outbound calls
8.0%or more
Annually 10% or more
Mantny
Quartay
Annually
within 2 business days of receipt
70% or more Quarterly
74% or more Annually
TRAFFIC OPERATIONS
Initial & Secondary Reviews
*Plate Misread Errors
monthly = to or less than 15 days
montrly = to or less than 0.4%
April '08
Performance
unavailable
unavailable
2
0.1 %
CAP Response Time
Monthly 20 minutes per call
13
ACCOUNTING
Exceptions
INFORMATION TECHNOLOGY
TollPro Uptime
Network Uptime
Monthly No more than 3 I 0
Monthly 99%Availability
Monthly 99%Availability •
* Plate Misread Error performance is accumulated over a 60-day period. Percentage reported is for February 2006
**Call Wait Time and Abandon Rate performance is not availabdue to reporting issues with the current phone system
•
•
"
T r a n s p o n d e r D i s t r i b u t i o n S t a t u s
A t t h e e n d o f A p r i l 2 0 0 8 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 8 , 5 4 9 a c t i v e c u s t o m e r a c c o u n t s , w i t h
1 7 6 , 1 0 1 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s . T o t a l t r a n s p o n d e r s a v a i l a b l e f o r d i s t r i b u t i o n
a m o u n t e d t o 1 3 , 2 5 5 t r a n s p o n d e r s .
1 2 5 , 0 0 0
1 0 5 , 0 0 0
1 8 5 , 0 0 0
6 5 , 0 0 0
4 5 , 0 0 0
2 5 , 0 0 0
1 1 1 1
A p r i l - 0 8 " " M a r c h - 0 8 - , F Y .
T R A N S P O N D E R D I S T R I B U T I O N
T a g s % o f T o t a l T a g s " % o f T o t a l . A v e r a g e
I s s u e d
T o N e w A c c o u n t s
A d d i t i o n a l T a g s t o E x i s t i n g A c c o u n t s
7 7 6
4 8 9
R e p l a c e m e n t T r a n s p o n d e r s
1 , 2 7 4
T o t a l I s s u e d 2 5 3 9
R e t u m e d
A c c o u n t C l o s u r e s
A c c o u n t s D o w n s i z i n g
D e f e d i v e T r a n s p o n d e r s
T o t a l R e t i m e d
2 , 0 5 7
3 0 . 6 % 7 0 9 3 1 . 9 % 8 2 9
1 9 . 3 %
4 4 7
5 0 2 % 1 , 0 6 4
2 , 2 2 0
2 0 . 1 %
4 7 . 9 %
5 4 5
1 , 2 3 0
2 , 6 0 4
7 6 9 3 7 . 4 % 5 8 7 3 3 . 8 % 6 4 3
2 1 2 1 0 . 3 % 2 0 7 1 1 . 9 % 1 8 2
1 , 0 7 6 5 2 . 3 % 9 4 2 5 4 . 3 % 1 , 1 1 3
1 , 7 3 6 1 , 9 3 7
T R A N S P O N D E R I N V E N T O R Y S T A T U S I n t e r n a l E x t e m a l T o t a l
T R A N S P O N D E R S O N - H A N D :
A v a i l a b l e f o r D i s t r i b u t i o n :
C u s t o m e r - R e t u m e d T a g C l a s s i f i c a t i o n
1 . U n d e r W a r r a n t y - R e t u r n t o S i r i t : 0
2 . O u t o f W a r r a n t y - D e s t r o y : 2 , 0 7 8
3 . N o t y e t C l a s s i f i e d : 4 4 2
T o t a l T r a n s p o n d e r s O n - h a n d : 1 5 , 7 7 5
1 3 , 1 9 2 6 3 1 3 , 2 5 5
T R A N S P O N D E R S C U R R E N T L Y A S S I G N E D T O A C C O U N T S : 1 7 6 , 1 0 1
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f A p r i l 3 0 , 2 0 0 8
a l 1 9 9 6 0 1 9 9 7 0 1 9 9 8 E l 1 9 9 9 1 2 2 0 0 0 C 2 2 0 0 1 a l 2 0 0 2 0 2 0 0 3 s 2 0 0 4 0 2 0 0 5 0 2 0 0 6 E 3 2 0 0 7 0 2 0 0 8
8
Operational Highlights
On -road Operations
Customer Assistance Specialists (CAS) responded to 113 calls during April. The CAS team
received 60 calls to assist disabled vehicles, 23 calls to remove debris and conducted 18 assists
or traffic breaks. There were 12 accidents in the Express Lanes and 0 accidents in the general-
purpose lanes.
9
•
IP
"
F i n a n c i a l H i g h l i g h t s
9 1 E x p r e s s L a n e s
O p e r a t i n g S t a t e m e n t
Y T D a s o f .
" r i l 3 0 , 2 0 0 8
Y T D V a r i a n c e
D e s c r i p t i o n
A c t u a l
B u d g e t
D o l l a r $
P e r c e n t ( � % %
O p e r a t i n g r e v e n u e s :
T o l l r e v e n u e
3 1 , 6 2 8 , 0 5 9 . 4 4
$ 3 3 , 4 5 7 , 9 1 0 . 0 0
$ ( 1 , 8 2 9 , 8 5 0 . 5 6 )
( 5 . 5 )
F e e r e v e n u e
7 , 2 3 5 , 3 6 3 . 3 5
6 , 5 3 7 , 7 8 8 . 0 0
6 9 7 , 5 7 5 . 3 5
1 0 . 7
T o t a l o " e r a t i n r e v e n u e s
3 8 , 8 6 3 , 4 2 2 . 7 9
3 9 , 9 9 5 , 6 9 8 . 0 0
1 , 1 3 2 , 2 7 5 . 2 1
( 2 . 8 )
O p e r a t i n g e x p e n s e s :
C o n t r a c t e d s e r v i c e s
4 , 8 8 4 , 2 6 1 . 2 7
5 , 0 8 9 , 5 9 6 . 0 0
2 0 5 , 3 3 4 . 7 3
4 . 0
A d m i n i s t r a t i v e f e e
1 , 3 3 6 , 4 3 2 . 3 0
2 , 0 9 3 , 5 7 0 . 0 0
7 5 7 , 1 3 7 . 7 0
3 6 . 2
O t h e r p r o f e s s i o n a l s e r v i c e s
9 0 3 , 0 0 1 . 1 5
2 , 6 0 7 , 2 5 4 . 0 0
1 , 7 0 4 , 2 5 2 . 8 5
6 5 . 4
C r e d i t c a r d p r o c e s s i n g f e e s
9 3 0 , 9 1 2 . 5 9
9 1 6 , 3 0 0 . 0 0
( 1 4 , 6 1 2 . 5 9 )
( 1 . 6 )
T o l l r o a d a c c o u n t s e r v i c i n g
6 1 8 , 3 4 1 . 1 0
8 5 3 , 8 2 5 . 0 0
2 3 5 , 4 8 3 . 9 0
2 7 . 6
O t h e r i n s u r a n c e e x p e n s e
3 2 7 , 0 1 1 . 0 6
8 7 5 , 0 0 0 . 0 0
5 4 7 , 9 8 8 . 9 4
6 2 . 6
T o l l m a d m a i n t e n a n c e s u p p l y r e p a i r s
2 0 6 , 3 8 2 . 7 1
3 8 0 , 6 8 1 . 0 0
1 7 4 , 2 9 8 . 2 9
4 5 . 8
P a t r o l s e r v i c e s
4 1 6 , 4 8 9 . 7 2
3 4 9 , 8 6 0 . 0 0
( 6 6 , 6 2 9 . 7 2 )
( 1 9 . 0 )
B u i l d i n g e q u i p m e n t r e p a i r s a n d m a i n t
4 1 2 , 5 1 6 . 3 2
7 7 2 , 3 7 5 . 0 0
3 5 9 , 8 5 8 . 6 8
4 6 . 6
O t h e r s e r v i c e s
6 , 3 1 7 . 6 2
2 2 9 , 1 6 5 . 0 0
2 2 2 , 8 4 7 . 3 8
9 7 . 2
A d v e r t i s i n g f e e s
1 4 6 , 2 4 8 . 4 9
1 8 9 , 7 5 0 . 0 0
4 3 , 5 0 1 . 5 1
2 2 . 9
U t i l i t i e s
3 , 6 6 5 . 8 6
1 1 4 , 5 8 5 . 0 0
1 1 0 , 9 1 9 . 1 4
9 6 . 8
O f f i c e e x p e n s e
8 1 , 8 9 5 . 7 0
4 8 7 , 7 1 1 . 0 0
4 0 5 , 8 1 5 . 3 0
8 3 . 2
B a d d e b t e x p e n s e
3 2 9 , 3 7 8 . 6 2
-
( 3 2 9 , 3 7 8 . 6 2 )
N / A
M i s c e l l a n e o u s
1 6 9 , 7 9 2 . 4 7
2 1 3 , 6 2 9 . 0 0
4 3 , 8 3 6 . 5 3
2 0 . 5
L e a s e s
3 5 5 , 9 9 4 . 7 0
3 4 3 , 6 1 6 . 0 0
( 1 2 , 3 7 8 . 7 0 )
( 3 . 6 )
P r o p e r t y t a x e s
-
-
N I A
D e p r e c i a t i o n a n d a m o r t i z a t i o n
7 , 8 1 1 , 9 8 3 . 4 0
-
( 7 , 8 1 1 , 9 8 3 . 4 0 )
N / A
T o t a l o p e r a t i n g e x p e n s e s
1 8 , 9 4 0 , 6 2 5 . 0 8
1 5 , 5 1 6 , 9 1 7 . 0 0
( 3 , 4 2 3 , 7 0 8 . 0 8 )
( 2 2 . 1 )
O p e r a t i n g i n c o m e ( l o s s ) 1 9 , 9 2 2 , 7 9 7 . 7 1 I 2 4 , 4 7 8 , 7 8 1 . 0 0 ( 4 , 5 5 5 , 9 8 3 . 2 9 ) 1 ( 1 8 . 6 )
N o n o p e r a t i n g r e v e n u e s ( e x p e n s e s ) :
I n t e r e s t I n c o m e
3 , 1 3 6 , 0 2 7 . 5 6
2 , 4 5 5 , 6 8 4 . 0 0
6 8 0 , 3 4 3 . 5 6
2 7 . 7
I n t e r e s t e x p e n s e
( 9 , 6 8 6 , 2 9 8 . 0 1 )
( 9 , 6 9 5 , 1 9 7 . 0 0 )
8 , 8 9 8 . 9 9
0 . 1
O t h e r
1 2 7 , 1 6 3 . 3 3
4 4 , 7 3 2 . 0 0
8 2 , 4 3 1 . 3 3
( 1 8 4 . 3 )
T o t a l n o n o p e r a t i n g r e v e n u e s ( e x p e n s e s )
( 6 , 4 2 3 , 1 0 7 . 1 2 )
( 7 , 1 9 4 , 7 8 1 . 0 0 )
7 7 1 , 6 7 3 . 8 8
1 0 . 7
T r a n s f e r s i n
-
-
N / A
T r a n s f e r s o u t
( 1 , 9 6 5 , 8 8 0 . 0 0 )
1 , 9 6 5 , 8 8 0 . 0 0
1 0 0 . 0
N e t I n c o m e ( l o s s ) I $ 1 3 , 4 9 9 , 6 9 0 . 5 9 I $ 1 5 , 3 1 8 , 1 2 0 . 0 0 1 $ ( 1 , 8 1 8 , 4 2 9 . 4 1 ) 1 ( 1 1 . 9 )
' A c t u a l a m o u n t s a r e a c c o u n t e d f o r o n t h e a c c r u a l b a s i s o f a c c o u n t i n g i n a n e n t e r p r i s e f u n d . B u d g e t a m o u n t s a r e
a c c o u n t e d f o r o n a m o d i f i e d a c c r u a l b a s i s o f a c c o u n t i n g .
' M i s c e l l a n e o u s e x p e n s e s i n c l u d e : B o n d I n s u r a n c e C o s t s , B a n k S e r v i c e C h a r g e , T r a n s p o n d e r M a t e r i a l s .
' D e p r e c i a t i o n a n d a m o r t i z a t i o n a r e n o t b u d g e t e d i t e m s .
C a p i t a l A s s e t A c t i v i t y
D u r i n g t h e t e n m o n t h s e n d i n g A p r i l 3 0 , 2 0 0 8 , c a p i t a l a s s e t a c t i v i t i e s i n c l u d e d a p p r o x i m a t e l y
$ 2 6 7 , 7 2 8 r e l a t e d t o t h e p u r c h a s e o f c o m m u n i c a t i o n e q u i p m e n t , $ 1 3 , 8 5 1 r e l a t e d t o l e a s e h o l d
i m p r o v e m e n t s , $ 6 1 4 , 4 4 1 f o r t h e p u r c h a s e o f t r a n s p o n d e r s a n d $ 3 2 , 7 3 3 r e l a t e d t o t h e p u r c h a s e
o f c o m p u t e r e q u i p m e n t .
1 0
3.
OCTA
May 30, 2008
To: State Route 91 Advisory Committee
From: Kirk Avila, General Manager, 91 Express Lanes
Subject: 91 Express Lanes Protected License Plates Enforcement
Process
Overview
In 2007, approximately 3,500 toll violations on the 91 Express Lanes were
attributed to protected license plates at an estimated loss of $10,500 in toll
revenues. A process has been developed to send violation notices and to
collect tolls from the registered owners of vehicles with protected license
plates.
Recommendation
Receive and file as an information item.
Background
The California Department of Motor Vehicles (DMV) administers the
Confidential Records Program (CRP). This program makes the residence
address of certain public officials and employees confidential as specified in
California Vehicle Codes (CVC) 1808.2, 1808.4, and 1808.6. At the request of
the officials/employees, confidential license plates or "protected license plates"
can be issued through the DMV to employees who meet the classification
criteria. Thus, in lieu of the home address being provided through a DMV
license plate query, the name of the affiliated agency appears instead.
Each toll lane on the 91 Express Lanes is equipped with technology that has
the capability to record and charge tolls for trips by vehicles which do not have
a transponder or have a transponder which is defective. When vehicles pass
through the transponder reading devices, infrared cameras capture pictures of
the vehicle's license plate. The electronic traffic and toll collection system
processes the optical character reading of the license plate numbers and
matches the license plate numbers against several databases, including the
DMV registration file.
Orange County Transportation Authority
550 South Main Street/P.O. Box 14184/Orange/California 92863-1584 / (714) 560-OCTA (6282)
91 Express Lanes Protected License Plates Enforcement Page 2 it
Process
Any matches to the DMV registration file that do not have a valid transponder
account with a California toll agency will result in a toll violation. The DMV
database is used to secure a name, vehicle identification, and registration
address which are used to record and mail the violation notice(s) to the
registered vehicle owner. If the violator does not respond within the timeframe,
as specified in the violation notice(s), the violation is then forwarded to the
Orange County Transportation Authority's (Authority) collection agency. This
process is fully automated through the Authority's systems.
If the license plate is a protected license plate, the only information provided by
the DMV is the registered owner's name and affiliated agency. Since the
address is not provided, the violation notices cannot be sent to these violators
and the information is forwarded to the Authority's collection agency.
Over the past five years, there have been approximately 14,500 vehicle trips
on the 91 Express Lanes that are attributed to protected license plates. During
the same period, there were approximately 65 million vehicle trips on the
91 Express Lanes. Of those 14,500 trips, approximately 3,500 occurred in
2007, which equates to an estimated loss of $10,500 in toll revenues.
Discussion
On April 14, 2008, the Authority's Board of Directors (Board) requested staff to
develop a process to send violation notices and collect tolls on the protected
license plates. During the past several weeks, a comprehensive agency
directory was developed, which lists the agency name and corresponding
address. Staff has instructed Northem Lakes Data Corporation, the developer
of the 91 Express Lanes' back office customer account management system
(TollPro), to augment the violations component system by incorporating the
agency directory into the database.
Once this protected license plates process has been implemented, the violation
notification process will be similar to those of regular violators. If the vehicle
has a protected license plate and travels through the 91 Express Lanes without
a transponder or has a defective transponder, the license plate will be queried
against the DMV database. When the DMV returns the information
electronically with the registered owner's name and affiliated agency, TollPro
will insert the agency's corresponding address and automatically send the
violation notice(s) to the registered owner at the agency address to pursue the
payment of unpaid tolls.
If no response has been received by the timeframe as set forth in the violation
notices, the Authority will escalate the matter to a senior level or commanding
•
•
91 Express Lanes Protected License Plates Enforcement Page 3
Process
officer of the agency to resolve the issue. The Authority's 91 Express Lanes
staff will handle the notification process to the senior level or commanding
officer internally. The Authority will monitor the cost effectiveness of this
notification process and report back to the Board if changes are required.
On April 28, 2008, the Board adopted a support and work with authors position
on AB 996 (Spitzer, R-Orange and Solorio, D-Santa Ana). This bill would
revise the exemptions to the CRP to provide that a governmental agency may
obtain a driver's DMV information including the registration address, in order to
process the service and collection of a traffic, parking, or toll road violation.
The Authority will be working with the authors to authorize an acting agent of a
government agency, as specified in CVC 40252, to obtain CRP driver data on
behalf of the government agency which manages the toll road.
AB 996 would also allow for the toll violator to be served with the citation at the
place of employment and would extend the time period a government agency
can collect the toll in order to cover the time necessary for the DMV to retrieve
and send information to the requesting agency. If passed, the bill would allow
the Authority to pursue protected plate violators in the same manner as other
toll violators using the 91 Express Lanes.
Summary
In 2007, approximately 3,500 toll violations on the 91 Express Lanes were
attributed to protected license plates at an estimated loss of $10,500 in toll
revenues. A process has been developed to send violation notices and to
collect tolls from the registered vehicle owners' of protected license plates.
Attachment
None.
State Route 91 Advisory Committee
May 30, 2008
Background
• Multi -billion plan to improve inter -county travel
▪ Numerous projects are in the development
phase
▪ Captures potential SR-91 improvements
independent of funding availability
▪ Required by enabling toll road legislation and
updated annually
▪ Projects organized by readiness and logical
sequencing
OCTA
2
Overview
• 2008 plan update incorporates:
O RCTC 10-Year Delivery Plan
O OCTA Renewed Measure M
O RCTC Measure A
O Proposition 1B
O Project development efforts
• Projects are grouped by implementation year
o Maintains 2007 traffic analysis
• Next steps
OCTA
3
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Traffic Analysis
Operations model focused primarily on mainline
traffic queuing
o Shows benefits of major projects
o Results presented for existing, interim, and
horizon years
FIR
OCTA
8
Traffic Summary (AM, westbound)
Mainline Westbound SR-91 From 1-15 to SR-55
AM Peak Hour Average Travel Time (in Minutes)
80
70
60
50
40
30
20
10
2004 2005 Existing
2011 2015 2020
(2007)
2030 2030 A&B
Orange County p Riverside County
OCTA
9
Traffic Summary (PM, eastbound)
Mainline Eastbound SR-91 from SR-55 to 1-15
PM Peak Hour Average Travel Time (in Minutes)
120
100
80
60
40
20
0
2005 Existing 2007 A 2011 2015 2020 2030 2030 A&B
(2007)
❑ Orange County ❑ Rixerside County
m
OCTA
10
Summary of Projects
▪ Total cost of projects in this plan is
approximately $11.25 billion
▪ Not all projects are fully funded
O 2011 projects are fully funded
Projects beyond 2015 have partial funding for
conceptual and preliminary engineering
OCTA
11
Recommendation/Next Steps
▪ Approve draft plan
o Present to OCTA and ROTC Boards in
late June/early July
• Forward approved plan to state legislature
Continue poject-implementailan effoTts
▪ Continue to seek funding opportunities
m
OCTA
12
ti
• • •
.Ortega Highway (State Route 74)
Operational and Safety
Improvement Study Update
State Route 91 Advisory Committee
May 30, 2008
Riverside/Orange County Major
Investment Study
Recommendations included a study of
State Route 74 (SR-74)
Study began in summer 2007
o Identify safety and operational .options
o Jointly funded with Riverside County
Transportation Commission
O Coordinate with Caltrans and stakeholders
2
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Assess existing
operational conditions
Review current
planning efforts
Identify deficiencies
Discuss environmental
considerations
Recommend potential
improvements and next
steps
FR
OCTA
4
Data collection and field
investigations complete
Analyzing improvement
opportunities
Developing prioritization
for proposed
improvements
PP
OCTA
5
Finalize study
Return to the Orange County Transportation
Authority's Board of Directors with a final
report in summer 2008
OC'TA