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02 February 28, 2000 Citizens advisory committee / Social services transportation advisory council87875 RIVERSIDE COUNTY TRANSPORTATION COMMISSION CITIZENS ADVISORY COMMITTEE/ SOCIAL SERVICE TRANSPORTATION ADVISORY COUNCIL TIME: DATE: LOCATION: MEETING AGENDA* 1:30 P.M. Monday, February 28, 2000 ROTC OFFICE - Conference Room 'B' 3560 University Avenue Riverside, California 92502 (909) 787-71+41 *By request, agenda and minutes max be available In alternative format; i.e., large print, tape. COMRAITTEE MEMBERS -Ace Atkinson ' . Peter Benavid92 --Vim Collins ,/ aealiBilii d. -F. John Davenport �( Bill Densmore . Richard Galope jC iudylynn Gries ---John Lonberg Lucia Moran -Lori Nickel - NAq- Fortunato Penilla Michelle Rainer Tanya Love, Program Manager 11.36.10 • RIVERSIDE COUNTY TRANSPORTATION COMMISSION CITIZENS ADVISORY COMMITTEE/ SOCIAL SERVICES TRANSPORTATION ADVISORY COUNCIL AGENDA* *Action may be taken on any item listed on the agenda. RCTC Office 3560 University Avenue, Riverside, California 92501 Monday, February 28, 2000 - 1:30 P.M. '7 CALL TO ORDER SELF -INTRODUCTION APPROVAL OF MINUTES - January 10, 2000 (Attachment) 4( PRESENTATION - Re: Governor Davis' State of the Union Ad Unspent Transportation Funds USA I C TP(ca1AS RTA UPDATE .16+ vwrns ,,, 4.1,.-e SUNLINE UPDATE o n (ec 1446v� �1 1)-P i dress - (u cit.,Q iu elan. 1 d Lit,1 c� 7. SUB -COMMITTEE REPORT - Bus Stop Accessibility / Municipal Responsibility, RTA Evaluation by Multi Systems & Opacity onstraints 8. COMMITTEE REPORT - (This item provides an opportunity for Committee members to report on items related to transportation. No action can be taken on any issues raised or presented) 9. PUBLIC COMMENTS - (For comments on items not listed on the agenda. Comments relating to an item on the agenda will be taken when the item is before the Committee) 10. MONITOR LIST a. Welfare to Work 11. OTHER BUSINESS (for discussion only - no action) . 12. ADJOURNMENT ATTENDANCE ROSTER • CITIZENS ADVISORY COMMITTEE/SOCIAL SVC TRANPORTATION ADVISORY COUNCIL MONDAY, FEBRUARY 28, 2000 REPRESENTING TELEPHONE aadialz V4, 0.4'6)L3-517-/Wa CIO) 35933�3 2rA- /`t'`iRDo /2C, age a90-3(4&s • C1-S R -T.9z v?zZ� `1�aD-514Z-�S tS le 1."35 5,`1/75 9'09 l'0-a8-.5-0 • • • • CITIZENS ADVISORY COMMITTEE SOCIAL SERVICE TRANSPORATION ADVISORY COUNCIL Monday, January 10, 2000 1. Call to Order Chairperson Jim Collins called the Riverside County Transportation Commission (RCTC) Citizens Advisory Committee/Social Services Transportation Council (CAC) to order at 1:45 p.m. at the offices of the Riverside County Transportation Commission, 3560 University Avenue, Conference Room "A", in Riverside, California. 2. Self Introductions Members Present: Ace Atkinson Peter Benavidez Jim Collins John Davenport Bill Densmore Judylynn Gries John Lonberg Lucia Moran Others Present: Dorothy Grzeskowiak Cis Leroy Tanya Love Jerry Rivera Helen Wariner Ron Williams 3. Approval of Minutes —December 20, 1999 M/S/C (Moran/Lonberg) approve the minutes of 12/20/99. 4. Public Comments There were no public comments at this time. 5. Riverside Transit Agency (RTA) Update John Davenport reported that RTA's new fare proposal went into effect 1/9/00. RTA expects to see an increase in Sunday service. Mr. Davenport reported the new phone system is working excellently. Mr. Davenport further reported that the RTA's Transportation Center received over 31,000 calls in the month of December 1999, an increase of one-third from November 1999. The rate of calls coming in for January 2000 is higher than was experienced in December 1999. Mr. Davenport reported that the Transportation Center's Staff are responding to incoming calls within 6 seconds. RCTC/Citizens Advisory Committee January 10, 2000 Page 2 John Lonberg asked about tickets purchased previous to the fare increase. John Davenport responded that those tickets will be honored. Mr. Lonberg further asked Mr. Davenport for an update on the evaluation being done by Multi -Systems. Mr. Davenport reported that staff from Multi -Systems were at RTA last week and are on schedule with their Scope of Work. Mr. Davenport hopes to have a draft report from Multi -Systems available for the committee by the next meeting in February. Mr. Davenport supplied customer service numbers to the committee: 1-800-800-7821 for fixed route information, and 1-800-795-7887 for para transit services. Mr. Davenport stated that if RTA cannot provide the service requested, the consumer will be provided information about other service providers. 6. SunLine Update Ron Williams reported on the SunDial service, which began its same day service in the communities of Indio and Coachella in December 1999. Mr. Williams stated that the service is going well although the community has been slow to utilize it. Regarding the denial report from last Month's meeting Mr. Williams advised members that there were 26 denials for the month of December; of the 26, all but 4 were denied due to capacity constraints. The remainder were reported as follows: an escort was not available, there was a problem with the rider's chair and 2 riders had moved out of the service area; for those 2 riders alternate transportation was arranged. In response to the question of a centralized number brought up in the RTA update, Mr. Williams advised the committee that the Coachella Valley does have such a number. It is 1-800-347-8628, which is SunLine's customer service number, where information for all of the transportation providers in Coachella Valley is available to consumers. Mr. Williams advised members that the scheduled meeting of the Citizens Advisory Committee to be held in the Coachella Valley in December 2000 has been approved. Mr. Williams will arrange transportation for the members. An update on this will be available at the next meeting. In regards to the trip denial situation, Ace Atkinson asked Mr. Williams to please make a report available to the committee in the future, which will provide information on how this situation is being resolved. Chairperson Collins stated that for SunLine the highest ridership takes place between the 1'to the 15' of the month, as themajority of the riders are on a fixed income. Chairperson Collins asked Mr. Williams to please keep this in mind while scheduling; he further included RTA in this request. • • • • RCTC/Citizens Advisory Committee January 10, 2000 Page 3 7. Year 2000 Meeting Calendar The Year 2000 Meeting Calendar was reviewed. M/S/C (Moran/Densmore) approve the meeting schedule for the year 2000. 8. Section 5310 Tanya Love advised the members that it is time for the Section 5310 grant review. Section 5310 is the process by which federal money is administered through Caltrans for the purchase of equipment and vehicles. Ms. Love estimated that approximately 9 million dollars will be available. Ms. Love will be attending a workshop on how to effectively complete the grant application. Ms. Love advised the members that this year the process will be handled differently, as Coachella Valley applicants have not been as successful in receiving grants as Western Riverside County applicants. Ms. Love and Ron Williams have arranged to work together and Ms. Love will be on site in Coachella Valley, February 24, 2000, to review grants and assist in getting Section 5310 funding into that portion of the county. Ms. Love will be available in Western Riverside County for grant review on February 25, 2000. Agencies have until March 10, 2000 to submit their applications to Caltrans. Ms. Love asked for volunteers from the committee to assist her on the review committee. The committee decided that John Lonberg, Lucia Moran and Chairperson Jim Collins would participate on the review committee. 9. AB120 - Social Service Transportation and Inventory and Action Plan Cis Leroy gave a report of the RCTC Social Service Transportation Inventory and Action Plan, dated December 1999. Ms. Leroy advised members that 94% of the funding for these programs is federal, state or local. This inventory is required every 2 years. Several tables highlighted show the type of riders and the type of trips inventoried: numbers for the riders recorded show 37% are persons with disabilities, 24% are youth, 20% are seniors, 9% are low-income and 10% are special riders. The majority of the trips are to school while 24% are to work, social service appointments and medical facilities. Ms. Leroy advised members to note that the volunteer driver count on Page 5 of the report regarding The Partnership to Preserve Independent Living is not exact. The Partnership is developing a database of these drivers and it is hoped that at the time of the next report the numbers will be RCTC/Citizens Advisory Committee January 10, 2000 Page 4 available. Ms. Leroy further reported that the average trip length is from 3.43 to 24.66 miles. Fleet information reported showed 300 vehicles available, 14% of these are model year 1991 or older, which means they are candidates for replacement and 13% have been purchased within the past 2 years. Ms. Leroy advised members that SunLine and RTA donated a total of 19 vehicles. Ms. Leroy reported the obstacles in delivering services encountered by agencies have been increase in demand and obtaining funding. Table 6 on Page 18 listed the issues and comments provided by agencies. The majority of those issues were funding, recruiting, the training of drivers and vehicle replacement. Ms. Leroy stated the recommendations to RCTC were to have the Consolidated Transportation Service Agencies continue their efforts of consolidation and coordination and a recommendation that RCTC work more closely with the Office on Aging and the United Way on programs that these agencies fund. It was also recommended that the trip denial and the reasons for these denials be included in the RCTC quarterly report. Members were asked to have any input or comments on this report available for Tanya Love or Cis Leroy by the week of January 17 - 21, 2000. Bill Densmore brought up the need of a centralized number for all transportation agencies that would be available to all persons to call for assistance in routing a trip. Ms. Leroy responded that she believed the Office on Aging's HelpLink does that to some extent, but that it is limited to seniors. RCTC does have a brochure available that lists all of the different transit agencies available. Copies were distributed to the Committee. 10. Monitor List A. Welfare to Work There was no report given. • • • RCTC/Citizens Advisory Committee January 10, 2000 Page 5 B. Accessible Bus Stops/Municipal Responsibility (Attachments) Chairperson Jim Collins proposed to the committee the plan to form a sub -committee to deal with the issues of accessible bus stops/municipal responsibility, the RTA evaluation being done by Multi -Systems, capacity constraints and denial issues in order to expedite discussion of these issues. Chairperson Collins proposed that this committee be composed of Ron Williams representing SunLine Transit, John Davenport representing RTA and John Lonberg. Bill Densmore asked what the Mission Statement of the committee would be. Chairperson Collins replied it is to update the committee on the goals of three subjects, the RTA evaluation being done by Multi -Systems, accessible bus stops and capacity constraints. Bill Densmore requested a time frame be added to this motion. Chairperson Collins responded the time frame would be June 2000. Tanya Love advised the members that she had met with Eric Haley regarding the reorganization of CAC. Ms. Love advised members that Mr. Haley would like to see CAC broaden its horizons and enter into more policy and financial issues. Ms. Love advised members that while they can form a sub -committee, this is not something that the Commission has asked CAC to inform them on. Ms. Love advised members that two meetings would be held within the next month or two to formalize where the reorganization of CAC is headed. Ms. Love further advised the members that RCTC gave RTA and SunLine control over operational issues when it awarded RTA and SunLine CTSA responsibility as the named transit providers. John Davenport advised the members that RCTC does monitor the transit provider contractors closely, including quarterly reports and short-range transit plans which are required to be submitted for RCTC review. RCTC/Citizens Advisory Committee January 10, 2000 Page 6 Chairperson Collins read the motion back which reads as follows: with a date of the June 2000 meeting of the CAC, the motion is to form a subcommittee of the CAC, to review and evaluate and to assist in resolving bus stop accessibility problems and the capacity constraint denial issue. Each month CAC will have a brief update of where those issues are. Chairperson Collins asked for a vote on the motion as amended and seconded. CAC voted and approved the above. M/S/C (Atkinson/Moran) approve the creation of a sub committee to report to the CAC committee on bus stop accessibility/municipal responsibility, the RTA evaluation by Multi -Systems and capacity constraints and denial issues. M/S/C (Atkinson/Moran) approve the amendment to add a deadline to the newly formed sub -committee of June 2000. 11. OTHER BUSINESS John Lonberg advised the members that he has been appointed to the Caltrans Statewide Pedestrian Safety Task Force. Mr. Lonberg will be the representative for CDR on this committee. Ace Atkinson advised members that Governor Davis recently commented on the amount of money California has available for transportation use. Mr. Atkinson requested a report from staff, at the next CAC meeting, on the status of any funds in Riverside County that may not be in use at this time. Chairperson Collins stated that if members have any agenda items they would like to submit to please contact him at his e-mail address, i.collinsna local.net or to contact Tanya Love at RCTC by 2/15/00. Bill Densmore advised the committee that according to the by-laws CAC is to be getting assignments and direction from the Commission. Bill Densmore requested that the Commission please inform the committee as to what is expected of CAC and when it is expected. • • • • • RCTC/Citizens Advisory Committee January 10, 2000 Page 7 12. Adjournment There being no further business for consideration by the Citizens Advisory Committee Social Service Transportation Committee a motion to adjourn was made at 3:35 p.m. M/S/C (Moran/Lonberg) motion to adjourn. Respectfully Submitted, T_,-, anya l s�Ve Program Manager Tanya Love -' CAC Meeting 2/28/ Page 1 From: Tanya Love To: Hideo Sugita Subject: CAC Meeting 2/28/00 Just a reminder that CAC would like you (or your designee) to give a brief overview of Governor Davis' State of the Union Address as it relates to unspent transportation funds. We talked about this in the hallway a few weeks back but I wanted to officially get on your calendar. Thanks. • r �� • • State of the State Address Assembly Chambers, State Capitol Wednesday, January 5th, 2000 TRANSPORTATION My friends, California's economy is the greatest engine of job creation we have ever known. But people can't work if they can't get to work. If we are to keep our economy moving forward, we must find faster, more efficient ways to connect goods, services and — most important of all — people. Last year, motorists on California's freeways spent more than 800,000 hours each day in traffic jams at a daily cost of nearly $8 million. Our freeways are anything but free. The more time people spend in clogged commuter corridors, the less productive they are on a daily basis and the less time they have to spend where it matters most -- with their families. Last year, we invested $3.5 billion to repair transportation facilities, completed 300 miles of new highway lanes, upgraded 1,500 miles of highway, completed Highway 180 in Fresno and the 405 between Los Angeles and Orange County. And we finally finished the Cypress Freeway replacement in Oakland. Nevertheless, we remain behind the curve. Our need in transportation alone is estimated at over $100 billion during the next decade. So we must make choices and we must spend wisely. This year — for roads, highways, commuter transit and inter -city rail — I will propose spending $7.5 billion, including $3 billion in new funds. Even more important, we need a new framework for thinking about and planning for transportation funding. Here is mine: it's the job of local governments and regional agencies to identify and finance local projects. After all, nearly 75 percent of state and federal transportation funds go directly to local governments for local use. It's the state's job to connect regions and localities to speed up the movement of people and goods. Like many of you, I'm intrigued by the idea of high-speed rail along the spine of California. I hope someday we'll be able to afford to make it a reality. But, in the near term, I am focused on traffic congestion in commuter corridors that affect the daily productivity and quality of life of Californians. That means, in particular, improving access in the Central Valley. Speeding up the commute between the San Joaquin Valley and the Bay Area. And reducing congestion in Silicon Valley, the Inland Empire, San Diego and the Los Angeles basin. • • • Those are my priorities. But, while millions of Californians sit stranded in traffic, billions of highway dollars are languishing unspent in local coffers. My message is simple: use it or lose it. If these funds are not obligated for local projects by July 31st, then we will program $1.7 billion of those funds by the end of the year. No longer can we afford to hit the snooze button on vital transportation dollars. If we can put those funds to work now, then we can get California moving again. This is the guiding principle of a larger proposal I will outline as part of my budget next week. Of course, transportation is not the only huge infrastructure demand facing California. Because of your decisions last year, Californians will have an opportunity in March to pass historic measures to finance parks, coastal protections, water projects, libraries, crime labs and veterans homes. If we are to pick up where Earl Warren and Pat Brown left off, then we must once again build the facilities California needs to thrive in the next century. Tanya Love - URGENT ACTION NEE DAY --Spread the wor • • • From: PAUL KENNETH LONGMORE by way of Michael Collins <mcollins@calsilc.org> <longmore@sfsu.edu> Date: 2/24/00 8:08AM Subject: URGENT ACTION NEEDED TODAY --Spread the word (fwd) This just in from Paul Longmore: URGENT!! California Attorney General Bill Lockyer needs to hear from folks with disabilities TODAY or TOMORROW. HE PLANS TO SUBMIT A PETITION FOR CERT. TO THE US SUPREME COURT ON THE QUESTION OF CONSTITUTIONALITY OF TITLE II OF THE ADA. HE HAS NOT HEARD FROM US!! THE CASE IS DARE v. STATE OF CALIFORNIA, DECIDED BY THE 9TH CIRCUIT ON DECEMBER 16, 1999. THE ISSUE IS WHETHER IT IS CONSTITUTIONAL FOR THE STATE TO CHARGE $6 FOR DISABLED PLACARDS. LOCKYER NEEDS TO KNOW THAT MILLIONS OF CALIFORNIANS WITH DISABILITIES CARE ABOUT THE ADA AND ARE PREPARED TO FIGHT FOR IT. NO ROLL BACK ON OUR CIVIL RIGHTS. This is essentially the same issue as the 8th Circuit Allsbrook Case and the Dickson Case, except it is in the backyard of the birthplace of the Independent Living Movement. Comments need to be in writing: Fax or a e-mail today. e-mail: piu@hdcdojnet.state.ca.us FAX# 1-916-323-5341 PHONE # 1-800-952-5225 OR 916-445-9555 8am-5pm Sorry I don't know the TDD # Jenny Kern • • CAC Presentation February 28, 2000 Ridership January was a busy month for RTA. The proposed fare increase went into effect on January 9 in addition to expansion service covering more hours on Sundays. Ridership of 575,722 was up 4.58% system wide YTD compared to last year. Directly operated fixed route services were up 5.98% YTD compared to last year. Contracted fixed route services were down 9.60% YTD compared to last year. Routes 31, 32, 100, and 149 are lower than last year due to route re -alignment and lower ridership volume. Paratransit services are up 6.79% YTD compare to last year. c,t_c f Complaints ' e Complaints for January were .019% of total ridership...another fine month of performance for RTA. Fixed route complaints were .018% of fixed route ridership while paratransit complaints were .034% of total ridership. Transportation Center RTA's transportation center handled 53,000 calls in January, a new all time record. This is a major accomplishment when you consider that just last C{ • • • November the Center was struggling to hit 25,000 calls. Major improvements have been made in the Agency's phone system and fine- tuning of the computer network have both contributed to the major success. Reservationists have double their call production as passengers no longer have to wait more than 10 seconds on average for RTA to answer their call. Abandoned calls are less than 1% of total calls, a dramatic change from just a few weeks ago. New Contractor On February 27, Transportation Concepts assumed operating responsibility for all Hemet based services from ATC. Transportation Concepts has many seasoned transit veterans including the new project manager Jesse Roach, who has managed the Hemet based projects in the past. They also manage the Corona DAR service for the Coty of Corona. New Route A new route 38, the Jurupa Shuttle began service today. It will serve the Jurupa area and link Route 3 at RCC Norco. Three trolleys are the revenue vehicles for this route. 1 +.61f4/ u.0 fild,b L Sd'O/CAS aar c� - V\01\i'M • • • New Vehicles A paratransit fleet of 43 vehicles has been procured by RTA to replace most of its aging paratransit fleet. The new vehicles are scheduled to begin arriving in June. V 3 ?os, } icy v ADA Paratransit Review 3 Q-f-, ( cy,-(7 As stated last month the fieldwork has been completed and Multisystems consultants are assembling the report. The results of the review will be presented at the RTA Operations Board subcommittee meeting to be held sometime late March or April. CAC memherc will be invited to attend the presentation by Multisystems. Operations SafeHouse s In an effort to provide safety and security for teens facing crisis situations, RTA will join in partnership with Operation SafeHouse in order to offer mobile "Safe Place" locations. By partnering with Operation SafeHouse, RTA will designate its fixed route buses as "Safe Place" locations and assist in providing troubled youth transportation to the safe Place facility known as Operation SafeHouse which is located in the City of Riverside.