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HomeMy Public PortalAboutCampground Quarterly Report 11-18-10 River’s End Campground & RV Park Quarterly Report to City Council Quarter #1: FY 2011 -July 2010 – September 2010 November 18, 2010 Administration Monthly Rates offered from October 12 – March 12 with snowbird and seasonal rate options Go Camping America website: Further facilitation of Occupancy & Origin Reports for strategic marketing to target states Completed Annual Welcome Letters to each Good Sam’s Chapter President & State Director in the Southeast ( States Included: GA, FL, SC, NC, TN, AL, MS, LA) Revised and trained all staff on emergency policies & procedures in conjunction with City staff Revisions of Group Hosting Guidelines with an emphasis on Facility Rentals/Amenity Packages Completed import/export SOPs for direct mktg to returning campers from years past during identified periods of the year (e.g. Thanksgiving, Christmas, 3 day weekends, etc.) Disseminate rack cards & logistic coordination w/in State of GA/local CVB Operations Completed & Closed YMCA Aquatic Programming for 2010-Thanks for another great year! Further revised seasonal organizational mgmt structure based on demand & resources Completed project timelines and overhead for Operations staff through end of calendar year Park retained it’s 2008 Trailer Life/Good Sam rating for 2009 & 2010 with directives/feedback for 2011 Programs/Events Campground Celebration – November 19-Campground Pavilion – 6:30PM Campground Christmas – December 10 – 6:30PM River’s End Campground & RV Facebook Programming Updates Fall/Winter Evening Schedule: o Monday – Game Night o Tuesday – Wii in the Pavilion o Wednesday – Computer Classes o Thursday – Art Classes o Friday – ‘Kids’ Movie Night in Pavilion o Saturday -Movie Night in Pavilion – (Classic or New Release) Next Quarter Jet Pay Contract Implementation Expand competency of administrative positions within Digital Rez software in re: Jet Pay Update & revise Campground SOPs for Staff Handbook /Training purposes Retrofit Bath House Implement Seasonal Project List Assess budget and implement Re-organize Operations Division strengthening year-round operations in conjunction with work management system (WMS) to be utilized within the Operations Division by staff, as well as PT/Seasonal employees and volunteers