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Home My Public Portal About1998-2018 Caselle Software Service and Lease AgreementsCaselle® Software & Services Proposal City of McCall, ID September 20, 2018 (Valid for 90 days) From: Farrah Brown, Client Relationship Manager fkb@caselle.com CASELLEe Proven Software Solutions for Local (iovrrnmcnt mew caselle cam Toli Free (800)228-9851 Fax (801) 850-500I 1656 S East Bay Blvd_, Ste 100 ( Provo. UT / 84606 1 Caselle® Software & Services Proposal City of McCall, ID September 20, 2018 Proposal Summary Total Software License $2,250 Total Training 500 Total Setup 2,250 Total Investment $5,000 Software Assurance will increase by $70 per month. I have read and agree to purchase the item listed in this proposal. Jackie J. Aymon, Mayor Printed Name & Title September 27, 2018 Date CASELLE® Proven Software Solutions for Loral Governnuvr msn.caseilecom To11 Free (800) 228-9851 Eat (801) 850-5001 1656 S East Bay B•.vd.. Ste 100 / PPov , UT i 84606 2 Caselle® Software & Services Proposal City of McCall, ID September 20, 2018 Proposal Detail Caselle® Application Software License Fees Training Setup Total Online/Electronic Payments $2,250 $500 $2,250 $5,000 Grand Total $2,250 $500 $2,250 $5,000 Notes: 1. The training quoted above will take place on -site. 2. The monthly credit card and electronic payment transaction fees will be billed by Xpress Bill Pay. Online/Electronic Payments Setup • Set up Online and Electronic Payment Processing (credit cards, electronic funds transfer, and online bank bill pay consolidation). • Set up Utility Direct Pay. • Set up Xpress Bill Pay, Caselle's authorized electronic payment vendor, including online bill presentation, online bill history, automatic recurring payments, and payment wallets with full integration to Cash Receipting. CASELLE® Pnwen Software Solutions fbr Local (;overnmenr w.W,v_caserle corn Toll Free (800) 228-9851 Fax (fill) 8505001 1656 S Ea; Bay Blvd., Ste. 1001 Provo, UT / 81606 SOFTWARE MAINTENANCE & SUPPORT AGREEMENT (SOFTWARE ASSURANCE) CASELLE, INC. 1656 S. East Bay Blvd. Suite 100 Provo, UT 84606 and CITY of McCALL 216 E. Park St. McCall, ID 836.38 ("Caselle") ("You" or "Your") agree that CaseIle will provide You with unlimited telephone support on Caselle's Software, for the purpose of answering Your questions, giving usage instructions, providing updates and attempting to resolve problems on a best efforts basis, for the consideration of $1,400.00 monthly, beginning October 1, 2015 subject to the following terms and conditions: Availability Support calls, covered by this Agreement, will be answered by Caselle's Support Center, on the designated support telephone number, between 7:30 am and 5:30 pm Mountain Time, Monday through Friday; except holidays. Coverage This Maintenance & Support Agreement covers all Caselle application software licensed to You. It does not 'cover thud party software or products. Support may, on a best efforts basis, be provided for third party products, such as operating systems and hardware. Extended, after, hours support. may be billable at Caselle's regular hourly billing rate_ Charges Charges cover Software presently installed and will remain fired for one year providing You license no new -applications. If You license new applications or change user levels, charges will be modified. Following the first year, charges may be inereased, at Caselle's discretion Updates Caselle will provide program updates within the same operating system through. normal software releases at no extra charge. Additional software packages, add -on modules and custom programming are not covered by this Agreement and will be billed at current rates_ Caselle will determine which enhancements and/or materials will be part of a sofhvare release add -on package or custom programming. Upgrades Casette will provide software upgrades within the same operating system at no extra charge if this agreement is still in effect at the time the upgrade is made available and if this agreement is not cancelled or terminated for a period of five (5) years. Termand Termination This Software Maintenance & Support.Agreernent -is effective for one year from the date, of the Agreement Thereafter, it will automatically be renewed monthly, unless either party gives written notice of termination, at least 30 days in advance. If the Agreement is terminated Caselle will honor commitments to support You until the date of termination. Payment Payment terms shall be monthly in advance in U.S. Caselle, Inc. Dollars and shall not be considered received until Your check clears the banking process. Any charges or costs incurred in the collection of Your check, due to insufficient funds or any other reason, shall be reimbursed by You. Late payments shall be subject to extra charges_ If payment is not received when due, Caselle reserves the right to suspend Your support until payment is received_ Such suspension will not relieve You of payment obligation. Limitations of Remedies Your Remedies. Your sole and exclusive recourse and remedy for any loss, including your right to recover damages shall be as set forth in this Section. Caselle's liability with respect to any and all actual losses incurred during the Term (or a Renewed Term) of the Agreement shall not exceed the amount paid by You to Caselle at the last billing. You shall provide Caselle with documentation Sufficient to demonstrate any expenses that You actually incurred for which You seek damages from Caselle. Caselle shall not be responsible for any loss incurred by You from a claim that is settled or compromised by You without the prior written approval of Caselle. No Liability for Consequential Damages. In no event shall Caselle be liable to You or to any third party for any indirect, special, punitive, incidental; consequential or compensatory losses, damages, claims or causes of action in excess of the amount of compensation paid hereunder, including, but not limited to; those arising from loss of business or profits or any other economic loss, even if r_nsPlle was aware of the possibility of such damages. General (a) You shall not assign, sublicense or transfer any of Your rights under this Agreement without the prior written consent of Caselle. (b) This Agreement shall be governed and construed in accordance with the laws of the State of Utah. If any part of this Agreement violates applicable law that part of the Agreement shall be deemed to be amended to the extent necessary t6 comply with the law. (c) This Agreement constitutes the entire agreement between e_avgle and You and supersedes any prior agreement or understanding, written or oral relating to support services_. Except as provided herein, this Agreement may not be .'varied, amended or supplemented except in writing and properly executed by both parties. (d) If any provision of this Agreement shall be adjudged by a court to be void or unenforceable, the same shall in. no Hay affect any other provision of this Agreement or the validity or the enforceability of this Agreement_ (e) All rights and remedies provided herein are cumulative and are in addition to all other rights and remedies available at law or equity. (I) In the event either party successfully takes legal action to enforce any .provision of this Agreement the non -prevailing party shall pay full costs and expenses of such action, including reasonable attomey's fees. (g) Any notice required by this Agreement shall be deemed to have been properly given if sent by registered or certified mail to the address stated above or such other address as may be -designated in writing by either party. (h) The waiver of any breach or default of this Agreement shall constitute a waiver only as to such particular breach or default and shall not constitute a waiver of any other breach or default (r) Caselle shall not be held liable for delays in any of its performance resulting from acts of God, war, civil disturbance, court order, labor dispute or any other cause beyond its control_ The signatures below indicate each party's acceptance of this Agreement_ Each party has caused this agreement to be executed by .its duly authorized representative. . CASELLE, INC. By: Name & Title: Alan S. Hutchings, President Date: August 6, 2015 CITY of McCALL Date: Confidential LICENSE AND SOFTWARE AGREEMENT CASELLE, lnc. 1570 North Main P.O. Box 100 Spanish Fork, Utah 84660 ("Caselle") CITY OF MCCALL P.O. Box 986 McCall, Idaho 83638 ("You" or "Your") You agree to License the Software and Purchase the services detailed below ("Items"), and Caselle, Inc. agrees to provide them, subject to the terms and conditions on the reverse side o£this document. Total Price $16,850.00 Deposit $16,850.00 Balance Due $ 0.00 Items Total Software $12,500.00 Total Training 3,000.00 Total Conversion 1,350.00 Total Price $16,850.00 The attached proposal is considered part of this contract. The signatures below indicate each party's acceptance of this Agreement. CASELLE, Inc. Title: President Date: November 5, 1998 CITY OF MCCALL Title: Date: CITY OF MCCALL COMPUTER SOFTWARE/SERVICES PROPOSAL OCTOBER 28, 1998 (VALID FOR 90 DAYS) CASELLE, INC. 1570 NORTH MAIN SPAN1SH FORK, UTAH 84660 (801)798-9851 FAX (801)798-2097 CITY OF MCCALL COMPUTER SOFTWARE/SERVICES PROPOSAL OCTOBER 28, 1998 PROPOSAL SUMMARY TOTAL APPLICATION SOFTWARE LESS 100% DISCOUNT LID FULL SERVICE 15,500 <3,000> NET APPLICATION SOFTWARE $ 12,500 TOTAL TRAINING 3,000 TOTAL CONVERSION TOTAL INVESTMENT 1,350 $ 16,850 A DEPOSIT OF 50% OF THE TOTAL CONTRACT PRICE IS REQUIRED WITH ORDER TWO MONTHS FREE SUPPORT IS PROVIDED ONLY WHEN CONVERSION AND TRAINING ARE PURCHASED. SUPPORT CONTRACT BENEFITS INCLUDE: 1. UNLIMITED PHONE CALL SUPPORT FOR ALL CASELLE APPLICATION SOFTWARE. 2. TOLL-FREE PHONE NUMBER 3. TOP PRIORITY (GOAL ONE HOUR) 4. UPDATES AND ENHANCEMENTS 5. DISCOUNTS ON "NEW" RELEASES (WINDOWS, ETC.) 6. BASIC TRAINING FOR REPLACEMENT STAFF (MUST BE SCHEDULED WITH1N 60 DAYS OF HIRE DATE) 7. 50% DISCOUNT ON REFRESHER COURSES 8. CONFERENCE REGISTRATION DISCOUNT 9. ADVANCED TRAINING DISCOUNT 10. FILE CLEANUP/CONSULTATION AT CASELLE OFFICE UP TO SIX HOURS. ADDITIONAL TIME WILL BE BILLED AT REGULAR RATES. SUPPORT - AFTER THE "QUALIFIED" FREE SUPPORT. A CONTRACT WILL BE $ 305 PER MONTH, BILLED QUARTERLY. CASELLE, INC. 1570 NORTH MAIN SPANISH FORK, UTAH 84660 (801)798-9851 FAX (801)798-2097 CITY OF MCCALL COMPUTER SOFTWARE/SERVICES PROPOSAL OCTOBER 28, 1998 EQUIPMENT: NOT INCLUDED OPERATING SOFTWARE: NETWORK SOFTWARE UBB DATABASE, FOUR-USER APPLICATION SOFTWARE: CASELLE APPLICATIONS MANAGER FUND GENERAL LEDGER BUDGETING BANK RECONCILIATION CHECK ON DEMAND ACCOUNTS PAYABLE PURCHASE ORDERS LOCAL IMPROVEMENT DISTRICTS USER LEVEL NOT1NCLUDED INCLUDED 4 $ INCL 2 4,000 2 INCL 2 1NCL 2 2,000 2 4,000 2 2,500 1 3,000 WARRANTY: SOFTWARE - ONE YEAR INCL TOTAL APPLICATION SOFTWARE LESS 100% DISCOUNT LID $ 15,500 <3,000> NET SOFTWARE INVESTMENT $ 12,500 CASELLE, INC. 1570NORTH MAIN SPANISH FORK, UTAH 84660 (801)798-9851 FAX (801)798-2097 CITY OF MCCALL COMPUTER SOFTWARE/SERVICES PROPOSAL OCTOBER 28, 1998 TRAINING: ($100 PER HOUR AT CASELLE LOCATION) GENERAL LEDGER 12 HRS. ONE PERSON BANK RECONCILIATION 3 HRS. ONE PERSON ACCOUNTS PAYABLE 6 HRS. ONE PERSON PURCHASE ORDERS 3 HRS. ONE PERSON LOCAL IMPROVEMENT DISTRICTS 6 HRS. ONE PERSON TOTAL TRAINING INVESTMENT $ 1,200 300 600 300 600 $ 3,000 FOR EACH TWELVE HOUR CLASS, SIX HOURS WILL BE CLASSROOM TRAINING, AND THE REMAINING SIX HOURS WILL BE ONE-ON-ONE CONVERSION REVIEW AND CLEANUP WITH YOUR STAFF ON YOUR DATA FILES. PLEASE PLAN ON YOUR STAFF ASSISTING WITH CLEAN UP FOR AS MANY DAYS AS NECESSARY, DEPENDING ON THE TYPE OF INFORMATION YOU SEND AND THE NUMBER OF CHANGES. ADDITIONAL PEOPLE (UP TO THREE MAXIMUM) IN THE SAME CLASS WILL EACH BE BILLED AT 25% DISCOUNT AND INVOICED WHEN TRAINING IS COMPLETED. CASELLE OFFERS A FREE GENERAL LEDGER CONVERSION CLEAN-UP CLASS SIX TO EIGHT WEEKS AFTER ORIGINAL TRAINING. SCHEDULED IN ADVANCE. TRAINING AND WORKSHOP HOURS - 9:00 a.m. to 4:00 p.m. FULL CONVERSION HOURS AT CASELLE SITE - 8:00 a.m. to 5:00 p.m. CASELLE, INC. 1570NORTH MAIN SPANISH FORK, UTAH 84660 (801)798-9851 FAX (801)798-2097 CITY OF MCCALL COMPUTER SOFTWARE/SERVICES PROPOSAL OCTOBER 28, 1998 DATA CONVERSION WILL BE COMPLETED AS AGREED WHEN REQUESTED MATERIAL IS RECEIVED TIMELY AND IN REQUESTED FORMAT. IF RESCHEDULING BECOMES NECESSARY BECAUSE DATA IS NOT RECEIVED TIMELY, IS INCOMPLETE, OR IS NOT LEGIBLE, A PENALTY WILL BE CHARGED. CASELLE WILL PROVIDE ADDITIONAL CLEANUP, DATA ENTRY, OR CONSULTING SERVICES AT THE CUSTOMER'S REQUEST. THESE ADDITIONAL SERVICES WILL BE BILLED AT THE FOLLOWING HOURLY RATES: DATA ENTRY $ 65.00 CONSULTING/SUPERVISION $100.00 GENERAL LEDGER: CHART OF ACCOUNTS WILL BE STRUCTURED, USING INFORMATION PROVIDED BY OFFICE OR AUDITOR. TRIAL BALANCE AND BUDGET WILL BE ENTERED. CASH ALLOCATIONS WILL BE MADE. $ 300 BASE + 250 GL ACCTS ~ $1.00 EACH = BANK RECONCILIATION: RECREATE ELECTRONICALLY THE PRIOR MONTH'S BANK RECONCILIATION AND SET UP THE CONTROLLED INTERFACE TO THE GENERAL LEDGER. ACCOUNTS PAYABLE: EACH VENDOR WILL BE ENTERED WITH NAME, STREET ADDRESS, MAILING ADDRESS, CITY, STATE, ZIP, IF 1099 IS REQUIRED, STANDARD DESCRIPTION, STANDARD GENERAL LEDGER ACCOUNT NUMBER, ETC. CHECK WILL BE FORMATTED. $ 300 + 350 VENDORS ~ $1.00 EACH = $ 550 150 65O TOTAL CONVERSION INVESTMENT $ 1,350 DATA CONVERSION COSTS INCLUDED IN THIS PROPOSAL ARE ESTIMATES. ANY REQUIRED ADJUSTMENTS WILL BE MADE BY INVOICE. POST-CONVERSION ASSISTANCE: IS AVAILABLE AFTER TRAINING ON ALL PACKAGES HAS BEEN COMPLETED. CASELLE, INC. 1570 NORTH MAIN SPANISH FORK, UTAH 84660 (801)798-9851 FAX (801)798-2097 CITY OF MCCALL COMPUTER SOFTWARE/SERVICES PROPOSAL OCTOBER 28, 1998 NETWORK REQUIREMENTS: CASELLE ONLY SUPPORTS NOVELL NETWARE 3.X OR 4.X AND MICROSOFT NT. PEER TO PEER NETWORKS DO NOT HANDLE TRANSACTION PROCESSING SOFTWARE EFFICIENTLY. SHOULD YOU CHOOSE TO USE A PEER TO PEER NETWORK EXPECT MAJOR LOCKUP PROBLEMS, POOR PERFORMANCE, AND FILE CORRUPTION. THE SUPPORT AGREEMENT DOES NOT COVER NETWORK SUPPORT AND TELEPHONE SUPPORT FOR THIS HELP WILL BE BILLABLE. ALSO, ON- SITE VISITS BY CASELLE BECAUSE OF THE ABOVE PROBLEMS WILL BE CHARGED AT PER DIEM RATES. CASELLE, 1NC. 1570 NORTH MAIN SPANISH FORK, UTAH 84660 (801)798-9851 FAX(801)798-2097 SOFTWARE SUPPORT AGREEMENT Effective Date: October 29, 1998 CASELLE, Inc. 1570 North Main P.O. Box 100 Spanish Fork, Utah 84660 and CITY OF MCCALL PO Box 986 McCall, Idaho 83638 ("Caselle") ("You" or "Your") agree that Caselle will provide You with unlimited telephone support on Caselle software, for the purpose of answering Your questions, giving usage instructions, providing updates and attempting to resolve problems on a best efforts basis, for the consideration of $915.00 quarterly beginning two months following the first training session, subject to the following terms and conditions: Availability Limitations of Remedies Support calls, covered by this Agreement, will be Caselle's entire liability to You for damages or alleged answered by Caselle's Support Center, on the designated damages, whether arising fi'om breach of this Agreement, or support telephone number, between 8:00 am and 5:00 pm from Support provided, is limited to, and shall not exceed Mountain Time, Monday through Friday, except holidayslhe amount paid by You, at the last billing, for the Support provided whether such liability arises in Coverage This Support Agreement covers all Caselle application software licensed to You. It does not cover third party software or products. Support may be provided, on a best efforts basis, for third party products, such as operating systems and hardware. Extended after hours support will be billable. Charges Charges cover applications presently installed and will remain fixed for one year following the first training session providing You license no new applications. If You license new applications or change user levels, charges will be modified. Following the first year, charges will be set for each quarter. Caselle reserves the right to change rates at Caselle's discretion. Updates Caselle will provide program and reference manual updates through normal software releases at no extra charge. Additional software packages, add-on modules and custom programming are not covered by this Agreement and will be billed at current rates. Caselle will determine which enhancements and/or materials will be pan of a software release, add-on package or custom programming. Trained Operators Caselte will provide new hire training at Caselle location if scheduled within 60 days of hire date. Caselle reserves the right to increase the Quarterly Contract rates or bill for supporting untrained operators. Term and Termination This Agreement is effective from the date of the Agreement and will be renewed eve~ 3 months, unless 30 days written notice of termination is given by either party. If the Agreement is terminated Caselle will honor commitments to support You until the date of termination. contract, tort or otherwise. In no event shall Caselle be liable for any indirect, special or consequential damages. Payment Payment terms shall be quarterly in advance in U.S. Dollars and shall not be considered received until Your check clears the banking process. Any charges or costs incurred in the collection of Your check, due to insufficient funds or any other reason, shall be reimbursed by You. Late payments shall be subject to extra charges. If payment is not received when due, Caselle reserves the right to suspend Your support until payment is received. Such suspension will not relieve You of payment obligation. General (a) You shall not assign, sublicense or transfer any of Your rights under this Agreement without the prior written consent of Caselle. (b) This Agreement shall be governed and construed in accordance with the laws of the State of Utah and You hereby consent to the jurisdiction of State and Federal courts located in Utah. If any part of this Agreement violates applicable law that part of the Agreement shall be deemed to be amended to the extent necessary to comply with the law. (c) This Agreement constitutes the entire agreement between Caselle and You and supersedes any prior agreement or understanding, written or oral relating to support services. Except as provided herein, this Agreement may not be varied, amended or supplemented except in writing and properly executed by both parties. (d) Ifany provision oflhis Agreement shall be adjudged by a court to be void or unenforceable, the same shall in no way affect any other provision of this Agreement or the validity or the enforceability of this Agreement. (e) All rights and remedies provided herein are cumulative and are in addition to all other rights and remedies available at law or equity. (f) In the event Caselle successfully takes legal action to enforce any provision of this Agreement You shall pay full costs and expenses of such action, including reasonable attorney's fees. (g) Any notice required by this Agreement shall be deemed to have been properly given if sent by registered or certified mail to the address stated above or such other address as may be designated in writing by either party. (h) The waiver of any breach or default of this Agreement shall constitute a waiver only as to such particular breach or default and shall not constitute a waiver of any other breach or default. (i) Caselle shall not be held liable for delays in any of its performance resulting from acts of God, war, civil disturbance, court order, labor dispute or any other cause beyond its control. The signatures below indicate each party's acceptance of this Agreement. Date: November 5, 1998 CITY OF MCCALL By: L~fl ~ ~... Title: Date: I December 13, 1999 Ashley Royal, Treasurer/Finance Director City of McCall PO Box 986 McCall, Idaho 83638 Dear Ashley: It is a pleasure to be working with you again as you add Payroll to the city's computer system. The enclosed proposal contains all of Caselle's costs for the software, with training and data conversion. The outline of required payroll information has been faxed to you today. As per our conversation, currently there is one available spot in February, and several areas open in March. As soon as your information is received you will be contacted so a date can be reserved for McCall. Thank you, Ashley, for being part of the Caselle family. Please call if you have questions or if I can help. It is my privilege to be of service. Merry Christmas! Sincerely, Enc1.1 CT: me CASELLE, INC. MINIMUM System Requirements for Networks I- Operating System: A- Windows NT 4.0 Server or Novell NetWare 3.X/4.X installed on server. II- Novell/Microsoft Certified Dedicated File Server (Request printout certification document): ~A - Pentium 200, 32MB RAM, 3.5" High Density Floppy Drive, 101 Keyboard, VGA Monochrome monitor, 1 serial & 1 parallel ports. 2B - 1 GB Hard Disk Drive (SCSI) with 12ms access or faster. 3C - Novell/Microsoft Certified Ethernet network interface card (10 MegaBit minimum speed). 4D - Novell/Microsoft Certified Ethernet network concentrator. E - CD ROM Drive III- Network Work Stations: 5A - Pentium 200 with FCC "Class B" Certification on computer, 32MB RAM, 3.5" High Density Floppy Drive, 101 keyboard, 1 serial, 1 parallel ports, Windows '95/'98 or NT 4.0 Workstation B - Color SVGA .28 Monitor. 5C - Novell/Microsoft Certified Ethernet network interface card (10 MegaBit) D - 500 MB Disk Drive E - CD ROM Drive IV- Power Protection: 6A - Fileserver protection needs to be a True-On Line UPS,600 Voltamps minimum with UPS Monitoring card, cable & software. 7B - Workstation protection: Combination line conditioner/surge protector. V- Tape Backup System: SA - Network Quality, Tape backup system to backup the fileserver hard drive on one tape. VI- Data File Transfer: A - Iomega Zip Drive (For data file transfers to/from Caselle) VII- Modem & Communication Software: 9A - Equip one workstation with at least 33.6K bps Modem and PC Anywhere32. VIII- Novell Authorized Reseller/Installer or Microsoft Certified: A - Request Novell Authorized companies and request their Novell Number (XXXX-XXXX). B - Microsoft Certified Professional. ~Novell/Microsoft Certification provides a quality of compatibility necessary to maintain reliability in your most important computer. 2Faster (lower number) hard drive access speed is required for Operating System & Caselle software performance. SCertification insures that the boards and software drivers have been tested and proven to work, and if conflicts occur they can be resolved promptly. 4Certification provides same advantages and protections as with interface cards. ~Certification insures that the boards and software drivers have been tested and work, so if conflicts occur they can be resolved promptly. 6When commercial power fails the UPS monitoring will dose all open files and down the fileserver safely. Downing the fileserver without closing the files can result in corrupt programs/flies requiring a technician to run VRepair (Novell utility). Some SPS (Switching Power Supply) vendors ,~. An SPS doesn't give sufficient protection from sags, brownouts, etc... ?1% of power problems are solved by surge protectors, and another 80 % of power problems require line conditioning also. 8A quality tape backup system needs to provide tape read after write verification that warns you when a tape starts to fail. 'The modem and software are for off-site support. (Primarily for network support) Should you choose not to follow these recommendations, please be aware that system performance and/or data integrity may suffer. CASELLE, INC. RECOMMENDED System Requirements for Networks I- Operating System: A- Windows NT 4.0 Server or above or Novell NetWare 4.X or above installed on server. II- Novell/Microsoft Certified Dedicated File Server (Request printout certification document): IA - Pentium II 300 or higher, 128MB RAM, 3.5" High Density Floppy Drive, 101 Keyboards, VGA .28 Color monitor, 1 serial & 1 parallel ports. 2B - 4GB Hard Disk Drive (SCSI2) with 12ms access or faster. 3C - Novell/Microsoft Certified Ethernet network interface card (100 MegaBit minimum speed). nD - Novell/Microsoft Certified Ethernet network concentrator. E - CD ROM Drive Ill- Network Work Stations: 5A - Pentium II 300 or higher with FCC "Class B" Certification on computer, 64MB RAM, 3.5" High Density Floppy Drive, 101 keyboard, 1 serial, 1 parallel ports, Windows '98 or NT 4.0 Workstation B - Color SVGA .28 Monitor. 5C - Novell/Microsoft Certified Ethernet network interface card (100 MegaBit) D - 2GB Disk Drive E - CD ROM Drive IV- Power Protection: aA - Fileserver protection needs to be a True-On Line UPS, 600 Voltamps minimum with UPS Monitoring card, cable & software. 7B - Workstation protection: Combination line conditioner/surge protector. V- Tape Backup System: SA - Network Quality, Tape backup system to backup the fileserver hard drive on one tape. VI- Data File Transfer: A - Iomega Zip Drive (For data file transfers to/from Caselle) VII- Modem & Communication Software: 9A - Equip one workstation with at least a 56K bps Modem and PC Anywhere 32. VIII- Novell Authorized Reseller/Installer or Microsoft Certified: A - Request Novell Authorized companies and request their Novell Number (XXXX-XXXX). B - Microsoft Certified Professional. 1NovellfMicrosoft Certification provides a quality of compatibility necessary to maintain reliability in your most important computer. 2Faster (lower number) hard drive access speed is required for Operating System & Caselle software performance. SCertification insures that the boards and software drivers have been tested and proven to work, and ff conflicts occur they can be resolved promptly. 'Certification provides same advantages and protections as with interface cards. SCertification insures that the boards and software drivers have been tested and work, so if conflicts occur they can be resolved promptly. 6When commerdal power fails the UPS monitoring will close all open files and down the fileserver safely. Downing the fileserver without closing the files can result in corrupt programs/files requiring a technician to run VRepair (Novell utility). Some SPS (Switching Power Supply) vendors call their SPS a Lrl~. An SPS doesn't give sufficient protection from sags, brownouts, etc... 71% of power problems are solved by surge protectors, and another 80% of power problems require line conditioning also. SA quality tape backup system needs to provide lope read after write verification that warns you when a tape starts to fail. ~The modem and software are for off-site support. (Primarily for network support) Should you choose not to follow these recommendations, please be aware that system performance and/or data integrity may suffer. CASELLE, INC. Printer Recommendations Caselle realizes them are a lot of printers to choose from, but we would like to help if you need a suggestion. Please call our technicians for any input you might need in the purchase of a printer. We recommend the following: I - Laser Printers: Hewlett Packard 5, 6, and 7 series of laser printers. Hewlett Packard 4000-5000 printers for high speed printing (avg. 22 PPM). Genicom Microlaser 320 (32 PPM). II - Dot Matrix Printers: Okidata Microline 320-521 series. These printers are genuine workhorses and continue to perform and stay reliable. Okidata Pacemark 3410. This printer handles bar coding with ease. Epson LQ 570+ (337cps), 24 pin printer. Epson DFX 5000+ (560 cps), 9 pin printer. III - Line Printers: · Genicom 4942 DeskJet and lnkjet printers work gmat but the slowness and expense of the cartridges make them less cost efficient. Thank you for choosing Caselle. CITY OF McCALL COMPUTER SOFTWARE/SERVICES PROPOSAL DECEMBER 13,1999 (VALID FOR 90 DAYS) CASELLE, INC. 1570 NORTH MAIN SPANISH FORK, UTAH 84660 (801)798-9851 FAX (801)798-1764 CITY OF McCALL COMPUTER SOFTWARE/SERVICES PROPOSAL DECEMBER 13, 1999 PROPOSAL SUMMARY TOTAL APPLICATION SOFTWARE TOTAL TRAINING TOTAL CONVERSION TOTAL INVESTMENT FULL SERVICE $ 3,000 1,200 1,000 $ 5,200 A DEPOSIT OF 50% OF THE TOTAL CONTRACT PRICE IS REQUIRED WITH ORDER SUPPORT CONTRACT BENEFITS INCLUDE: 1. UNLIMITED PHONE CALL SUPPORT FOR ALL CASELLE APPLICATION SOFTWARE. 2. TOLL -FREE PHONE NUMBER 3. TOP PRIORITY (GOAL ONE HOUR) 4. UPDATES AND ENHANCEMENTS 5. DISCOUNTS ON "NEW" RELEASES (WINDOWS, ETC.) 6. BASIC TRAINING FOR REPLACEMENT STAFF (MUST BE SCHEDULED WITHIN 60 DAYS OF HIRE DATE) 7. 50% DISCOUNT ON REFRESHER COURSES 8. CONFERENCE REGISTRATION DISCOUNT 9. ADVANCED TRAINING DISCOUNT 10. FILE CLEANUP/CONSULTATION AT CASELLE OFFICE UP TO SIX HOURS. ADDITIONAL TIME WILL BE BILLED AT REGULAR RATES. SUPPORT CONTRACT WILL INCREASE BY $ 75 PER MONTH. CASELLE, INC. 1570 NORTH MAIN SPANISH FORK, UTAH 84660 (801)798-9851 FAX (801)798-1764 CITY OF McCALL COMPUTER SOFTWARE/SERVICES PROPOSAL DECEMBER 13,1999 EQUIPMENT: NOT INCLUDED OPERATING SOFTWARE: NETWORK SOFTWARE NOT INCLUDED APPLICATION SOFTWARE: PAYROLL/BENEFITS USER LEVEL 1 $ 3,000 WARRANTY: SOFTWARE - ONE YEAR INCL TOTAL SOFTWARE INVESTMENT $ 3,000 TRAINING: ($100 PER HOUR AT CASELLE LOCATION) PAYROLL/BENEFITS 12 HRS. ONE PERSON $ 1,200 FOR EACH TWELVE HOUR CLASS, SIX HOURS WILL BE CLASSROOM TRAINING, AND THE REMAINING SIX HOURS WILL BE ONE-ON-ONE CONVERSION REVIEW AND CLEANUP WITH YOUR STAFF ON YOUR DATA FILES. PLEASE PLAN ON YOUR STAFF ASSISTING WITH CLEAN UP FOR AS MANY DAYS AS NECESSARY, DEPENDING ON THE TYPE OF INFORMATION YOU SEND AND THE NUMBER OF CHANGES. ADDITIONAL PEOPLE (UP TO THREE MAXIMUM) IN THE SAME CLASS WILL EACH BE BILLED AT 25% DISCOUNT AND INVOICED WHEN TRAINING IS COMPLETED. TRAINING AND WORKSHOP HOURS - 9:00 a.m. to 4:00 p.m. FULL CONVERSION HOURS AT CASELLE SITE - 8:00 a.m. to 5:00 p.m. CASELLE, INC. 1570 NORTH MAIN SPANISH FORK, UTAH 84660 (801)798-9851 FAX (801)798-1764 CITY OF McCALL COMPUTER SOFTWARE/SERVICES PROPOSAL DECEMBER 13,1999 PAYROLL: (PER DIRECTORY) CONTROL FILE AND GOVERNMENT RATE FILES WILL BE STRUCTURED. EACH EMPLOYEE'S PERTINENT INFORMATION WILL BE IMPORTED, INCLUDING NAME, ADDRESS, SOCIAL SECURITY NUMBER, EXEMPTIONS, WORKERS COMPENSATION STATUS, GENERAL LEDGER DISTRIBUTION, SALARY, BENEFITS, DEDUCTIONS, REIMBURSEMENTS. PAYROLL YEAR-TO-DATE INFORMATION WILL BE REVIEWED TO ASSURE W-2 AND 1099 ACCURACY AT YEAR END. PAYROLL CHECK WILL BE FORMATTED. $ 500 BASE + 50 EMPLOYEES @ $10.00 EACH = DATA CONVERSION COSTS INCLUDED IN THIS PROPOSAL ARE ESTIMATES. ANY REQUIRED ADJUSTMENTS WILL BE MADE BY INVOICE. POST -CONVERSION ASSISTANCE: IS AVAILABLE AFTER TRAINING ON ALL PACKAGES HAS BEEN COMPLETED. NETWORK REQUIREMENTS: CASELLE ONLY SUPPORTS NOVELL NETWARE 3.X OR 4.X AND MICROSOFT NT. PEER TO PEER NETWORKS DO NOT HANDLE TRANSACTION PROCESSING SOFTWARE EFFICIENTLY. SHOULD YOU CHOOSE TO USE A PEER TO PEER NETWORK EXPECT MAJOR LOCKUP PROBLEMS, POOR PERFORMANCE, AND FILE CORRUPTION. THE SUPPORT AGREEMENT DOES NOT COVER NETWORK SUPPORT AND TELEPHONE SUPPORT FOR THIS HELP WILL BE BILLABLE. ALSO, ON - SITE VISITS BY CASELLE BECAUSE OF THE ABOVE PROBLEMS WILL BE CHARGED AT PER DIEM RATES. CASELLE, INC. 1570 NORTH MAIN SPANISH FORK, UTAH 84660 (801)798-9851 FAX (801)798-1764