HomeMy Public PortalAboutTOL PR 2016-09-16 bill payment improvements
Town of Leesburg
News Release
For Immediate Release
Media Contact:
Betsy Arnett, Public Information Officer
barnett@leesburgva.gov 703-771-2734
Town of Leesburg Improves Process for Online Bill Payments
Payments through customers’ banks are processed within 48 hours.
Leesburg, VA (September 16, 2016) – Until recently, Town of Leesburg taxpayers and utility
customers who wanted to pay their Town bills through their banks’ online bill pay systems were
subject to a processing time of up to fourteen days.
“Because the Town could not receive electronic transfers from our customers’ banks, the banks
had to print physical checks and mail the checks to the Town,” explained Clark Case, Leesburg’s
Director of Finance and Administration Services. “In some cases, it would take ten to fourteen
days for checks to arrive and customers’ payments would be late through no fault of their own.
With the new system, we receive payments within 24 hours and post payments to customers’
accounts the next business day.”
There are no service fees associated with online bill pay, unlike credit card payments which
have a minimum service fee of $3.95 per transaction.
The Town began using the new electronic transfer payments system for utility bills in June and
anticipate using the new system for real estate taxes later this year and for personal property
taxes in 2017.
For more information about all of the payment options available, visit the Town website at
www.leesburgva.gov/payments.
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