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HomeMy Public PortalAboutIT Assessment RFP 2017 REQUEST FOR PROPOSALS CONSULTANT SERVICES for Town of Truckee Information Technology Audit, Assessments, Recommendations, and Strategic Plan Proposals will be accepted at the following address: Town of Truckee Attn: Chris Ring Information Technology Supervisor 10183 Truckee Airport Road Truckee, California 96161 Phone: 530-582-7700 The Town of Truckee is hereby requesting proposals for consultant services to perform the Information Technology Audit, Assessments, Recommendations, and Strategic Plan development. The scope of work can be found in the Statement of Work (SOW) attached as Exhibit “A”. The required insurance provisions are contained in the attached sample professional services agreement, attached as Exhibit “B”. Interested consultants are requested to include the following information in their proposals: 1. The names and resumes of firm staff to work on this project. 2. Reference related work that best illustrates your qualifications for this project. 3.Provide a written description of the methods you will utilize to successfully execute this project and to maintain a firm cost control of the project. 4.Provide a firm fixed price cost proposal including a copy of your firm’s fee schedule. 5.Contact names and phone numbers for at least 3 reference local government agencies. 6.Exceptions, changes, revisions, or comments to any element of the standard agreement or insurance requirements. 7.Proposed project schedule indicating dates for deliverables, critical meetings, and the completion of each task. 8.Verification of firm’s ability to act in a vendor-neutral capacity. This may be provided in the form of standard sales literature, mission statement, or industry alliances. AWARD OF CONTRACT Issuance of this RFP and receipt of proposals does not commit the Town to award a contract. The Town reserves the right to reject any or all proposals, to accept any proposal or portion thereof, to waive any irregularity, or to make multiple awards. In no event will an award be made until all necessary investigations are made as to the responsibility and qualifications of the bidder to whom the award is contemplated. Proposals will not be opened publicly. The lowest bid shall not solely determine the awarded contract. No person may withdraw his/her proposal for a period of ninety (90) days after the time set for opening thereof. RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 2 of 19 CRITICAL PROJECT DATES Date and Time Event September 8 th, 2017 RFP issued October 13 th, 2017 Proposals due October 31 st , 2017 Finalist interviews (if required) November 7 th, 2017 Council approval (if required)/Contract award January 1 st, 2018 First day to start project March 31 st, 2018 Completion date If you would like to be considered for the project, please submit your proposal electronically to the Town of Truckee Information Technology Department, at 10183 Truckee Airport Road, Truckee, October 13, 2017, prior to 4:00 PM. CA 96161 by emailing truckee@townoftruckee.com by Pacific Standard Time The Information Technology Supervisor will review all proposals. The most qualified firms may be invited to an oral interview. Should you have any questions regarding this project please do not hesitate to call this office at (530) 582-2490 (Chris Ring, Information Technology Supervisor). RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 3 of 19 EXHIBIT “A” STATEMENT OF WORK BACKGROUND The Town of Truckee is seeking a qualified information technology professional to perform an Information Technology Audit, Assessment, Recommendation, and Strategic Plan development covering all areas of information and communication technology that have any effect on the operations of the Town of Truckee. This statement of work (SOW) describes the essential tasks for this project. The Information Technology Supervisor will serve as the selected consultant’s point of contact during the course of the engagement. The Administrative Services Director and the Town’s executive team will be resources available for interviews. The IT Supervisor and executive team members will also review the preliminary findings and recommendations prior to development of the final draft report. The Town has two primary physical locations, Town Hall and the Corporation Yard (3 miles apart) and a Disaster Recover Site (in the Nevada County datacenter, 55 miles away). There are currently 32 servers (primarily Windows) and 153 Workstations (all Windows 7 or Windows 10) in two Active Directory Domains (Town and Police Department) in a Trusted Forest. A VMware virtual server environment accounts for 2/3rds of the servers. Nearly all network devices are Cisco and under SmartNET warranty. A Mobile Data Management system manages 100 Apple iPhones and iPads. Police vehicles connect to the network through NetMotion Mobility services VPN. Additional information will be provided, as required, at the start of the engagement. TASK 1. TECHNOLOGY AUDIT AND ASSESSMENTS A complete and thorough review and identification of all technologies, framework, base systems, network, and technology practices in use at the Town are required. The following questions represent some of the areas that should be included in the fact finding: 1.Does the current technology in use address the Town’s needs now and in the future? 2.Is technology integrated and utilized effectively? If not what are the obstacles? 3.Are we utilizing current industry standards or best practices, and if not what are the trade- offs? 4.Do we have adequate documentation, back-up, security, and disaster recovery measures and RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 4 of 19 mechanisms in place? 5.How are decisions regarding system and technology development made and is this decision making responsive to both external and internal customer needs? 6.Are procedures and management systems in place to facilitate a focus on the IT goals set forth in the master plan and are controls in place to maintain the Town standards and technology goals? 7.Is the line between centralized and decentralized decision-making regarding technology issues clear and appropriate? 8.Are the users satisfied? What is the user satisfaction level? 9.Is the Town’s operating budget and allocation of resources and staffing adequate to meet current and future needs? 10.Is the current funding methodology appropriate; if not, what options exist? 11.What are the opportunities and cost implications of e-Commerce and technologies such as Geographic Information Systems? The Town has an existing GIS Steering Committee and a new 3 server GIS infrastructure. The work of this group should be reviewed and GIS considered in the overall analysis of current and future IT processing and staffing. Review, Recommendations and Reporting Requirements The Strategic Plan at a minimum will supply and consider the following: 1.Conduct systems evaluation and inventory including major hardware, software, network and organizational structures. 2.Comparison of Town IT expenditures and trends with other California cities of similar size in rural areas. 3.Coordination with other Town plans and programs such as GIS, Police Department upgrades, and General Plan. 4.Management of information flow throughout the organization to minimize labor, data redundancy, and inconsistency, in addition to increasing the quality, accuracy and accessibility of the information. 5.A review of staffing and roles, responsibilities and skills and the use of consultants. 6.User training needs. 7.Interview department heads and pertinent staff to recommend how technology can meet departments’needs, solve problems and increase service levels. RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 5 of 19 8.Determine the feasibility of any recommendations based on the current and future resources, growth rate, and expansion plans of the Town. 9.Global solutions that unite and benefit the whole Town enterprise and all sites. 10.Explore technology trends and consider and comment on how these trends will affect the Town environment now and in the future. Currently the Town utilizes outside consultants and vendor representatives in implementing and maintaining systems. Deliverable The audit and assessment should be comprehensive and detailed. At a minimum it should include listings of all hardware, software including version levels, network equipment, and servers. The delivered electronic version should have the ability to sort on any field and by the user/business unit. Documentation of the results should be provided in electronic format only using a Microsoft Office format. TASK 2. RECOMMENDATIONS With the information obtained in task 1 of this SOW the Consultant will have an opportunity to review, analyze, and process the findings. The Town then expects the Consultant to formulate these findings and offer recommendations to the Information Technology Supervisor in an initial review process. The review process will take place in one or more meetings with handouts as appropriate to facilitate a working discussion and exchange of ideas. The objective in Task 2 is for the Consultant to offer his/her recommendations and to determine the best systems, technologies, and processes, in an effort to eliminate or minimize the potential for technological obsolescence, identify lower cost strategies, eliminate unnecessary redundancies and inefficiencies, and develop a strategy that is consistent with the Town's needs and best practices from both the public and private sectors. Benchmarks should include other agencies of similar size and complexity and should also provide budget comparisons. The recommendations should be based on a comprehensive consideration of the technology, business processes, and practical implementation including costs. It should not be focused solely on technology for “technology’s sake”. Deliverable The Consultant should deliver the working materials in paper form and in electronic format in MS Word, PowerPoint, Project, and/or Excel formats. TASK 3. STRATEGIC PLAN DEVELOPMENT RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 6 of 19 Upon completion of tasks 1 and 2 the Consultant is required to prepare an Information Technology Strategic Plan. This plan should, at a minimum, provide direction for the Town’s IT program for the next six years. It should provide an in depth discussion covering the following topics: 1.Systems, networks, and applications. 2.Training, staffing, and support requirements. This should consider the needs of both the IT staff and the entire user community. 3.Budget and schedule requirements with realistic implementation schedules for any major projects that are proposed. Recommendations for funding sources should also be provided if applicable. 4.Establishment or revision to existing standards for software, hardware, and training. 5.Security and continuity services and requirements. The strategic plan will be approved and adopted at all levels up to and including the Town Council. The plan should be consistent and in alignment with the Town’s adopted mission, vision, and values. Deliverable A draft version of the strategic plan shall be delivered to the Town in Microsoft Word format. Copies of the draft plan will be distributed to appropriate Town staff as required. Suggested changes to the plan, if any, will be provided after a review period of two weeks. The Consultant will consider changes to the strategic plan and submit the final release version also in Microsoft Word format. The Consultant will also prepare and present the strategic plan in meetings to the staff and the possibly the Town Council. SCHEDULED COMPLETION DATE To meet the Town’s strategic plan goals the finalized IT Strategic Plan must be completed no later st than June 1, 2018. The Consultant should prepare a schedule at the commencement of the engagement to show all tasks, deliverables, and milestones such that it meets this completion date. RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 7 of 19 EXHIBIT “B” PROFESSIONAL SERVICES CONTRACT 1. PD. ARTIES AND ATE This Agreement is made and entered into this _____ day of ________, 20___, by and between the Town of Truckee, a municipal corporation, organized under the laws of the State of California, with its principal place of business at 10183 Truckee Airport Rd., Truckee, California, 96161 (“Town”) and __________________ with its principal place of business at ____________________ (“Consultant”). Town and Consultant are sometimes individually referred to herein as “Party” and collectively as “Parties.” 2. R. ECITALS 2.1 Consultant. Consultant desires to perform and assume responsibility for the provision of certain information technology consulting services required by the Town on the terms and conditions set forth in this Agreement. Consultant represents that it is experienced in providing professional information technology consulting services to public clients, is licensed in the State of California, and is familiar with the plans of Town. 2.2 Project. Town desires to engage Consultant to render such consulting services for Town’s Information Technology Audit, Assessments, Recommendations and Strategic Plan project (“Project”) as set forth in this Agreement. 3. T. ERMS 3.1 Scope of Services and Term. 3.1.1 General Scope of Services. Consultant promises and agrees to furnish to the Town all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the professional consulting services necessary for the Project (“Services”). The Services are more particularly described in Exhibit “A” attached hereto and incorporated herein by reference. All Services shall be subject to, and performed in accordance with, this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules and regulations 3.1.2 Term. The term of this Agreement shall be from ____________ to _____________, unless earlier terminated as provided herein. Consultant shall complete the Services within the term of this Agreement, and shall meet any other established schedules and deadlines. 3.2 Responsibilities of Consultant. 3.2.1 Independent Contractor; Control and Payment of Subordinates. The Services shall be performed by Consultant or under its supervision. Consultant will determine the RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 8 of 19 means, methods and details of performing the Services subject to the requirements of this Agreement. Town retains Consultant on an independent contractor basis and not as an employee. Consultant retains the right to perform similar or different services for others during the term of this Agreement. Any additional personnel performing the Services under this Agreement on behalf of Consultant shall also not be employees of Town and shall at all times be under Consultant's exclusive direction and control. Neither Town, nor any of its officials, officers, directors, employees or agents shall have control over the conduct of Consultant or any of Consultant's officers, employees, or agents, except as set forth in this Agreement. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of Services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers’ compensation insurance. 3.2.2 Schedule of Services. Consultant shall perform the Services expeditiously, within the term of this Agreement, and in accordance with the Schedule of Services set forth in Exhibit “B” attached hereto and incorporated herein by reference. Consultant represents that it has the professional and technical personnel required to perform the Services in conformance with such conditions. In order to facilitate Consultant's conformance with the Schedule, Town shall respond to Consultant's submittals in a timely manner. Upon request of Town, Consultant shall provide a more detailed schedule of anticipated performance to meet the Schedule of Services. 3.2.3 Conformance to Applicable Requirements. All work prepared by Consultant shall be subject to the approval of Town. 3.2.4 Substitution of Key Personnel. Consultant has represented to Town that certain key personnel will perform and coordinate the Services under this Agreement. Should one or more of such personnel become unavailable, Consultant may substitute other personnel of at least equal competence upon written approval of Town. In the event that Town and Consultant cannot agree as to the substitution of key personnel, Town shall be entitled to terminate this Agreement for cause. As discussed below, any personnel who fail or refuse to perform the Services in a manner acceptable to the Town, or who are determined by the Town to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project or a threat to the safety of persons or property, shall be promptly removed from the Project by the Consultant at the request of the Town. The key personnel for performance of this Agreement are as follows: _________________________. 3.2.5 Town's Representative. The Town hereby designates Chris Ring, Information Technology Supervisor, or his/her designee, to act as its representative in all matters pertaining to the administration and performance of this Agreement (“Town's Representative”). Town's Representative shall have the power to act on behalf of the Town for review and approval of all products submitted by Consultant but not the authority to enlarge the Scope of Work or change the total compensation due to Consultant under this Agreement. The Town Manager shall be authorized to act on Town's behalf and to execute all necessary documents which enlarge the Scope of Work or change the Consultant's total compensation subject to the provisions contained in Section 3.3 of this Agreement. Consultant shall not accept direction or orders from any person other than the Town Manager, Town's Representative or his/her designee. 3.2.6 Consultant's Representative. Consultant hereby designates __________________________, or his/her designee, to act as its representative for the RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 9 of 19 performance of this Agreement (“Consultant's Representative”). Consultant's Representative shall have full authority to represent and act on behalf of the Consultant for all purposes under this Agreement. The Consultant's Representative shall supervise and direct the Services, using his/her best skill and attention, and shall be responsible for all means, methods, techniques, sequences, and procedures and for the satisfactory coordination of all portions of the Services under this Agreement. 3.2.7 Coordination of Services. Consultant agrees to work closely with Town staff in the performance of Services and shall be available to Town's staff, consultants and other staff at all reasonable times. 3.2.8 Standard of Care; Performance of Employees. Consultant shall perform all Services under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Consultant represents and maintains that it is skilled in the professional calling necessary to perform the Services. Consultant warrants that all employees and subconsultants shall have sufficient skill and experience to perform the Services assigned to them. Finally, Consultant represents that it, its employees and subconsultants have all licenses, permits, qualifications and approvals of whatever nature that are legally required to perform the Services, and that such licenses and approvals shall be maintained throughout the term of this Agreement. As provided for in the indemnification provisions of this Agreement, Consultant shall perform, at its own cost and expense and without reimbursement from the Town, any services necessary to correct errors or omissions which are caused by the Consultant's failure to comply with the standard of care provided for herein. Any employee of the Consultant or its sub-consultants who is determined by the Town to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project, a threat to the safety of persons or property, or any employee who fails or refuses to perform the Services in a manner acceptable to the Town, shall be promptly removed from the Project by the Consultant and shall not be re-employed to perform any of the Services or to work on the Project. 3.2.9 Laws and Regulations. Consultant shall keep itself fully informed of and in compliance with all local, state and federal laws, rules and regulations in any manner affecting the performance of the Project or the Services, including all Cal/OSHA requirements, and shall give all notices required by law. Consultant shall be liable for all violations of such laws and regulations in connection with Services. If Consultant performs any work knowing it to be contrary to such laws, rules and regulations, Consultant shall be solely responsible for all costs arising therefrom. Consultant shall defend, indemnify and hold Town, its officials, directors, officers, employees, agents, and volunteers free and harmless, pursuant to the indemnification provisions of this Agreement, from any claim or liability arising out of any failure or alleged failure to comply with such laws, rules or regulations. 3.2.10 Insurance. 3.2.10.1 Time for Compliance. Consultant shall not commence work under this Agreement until it has provided evidence satisfactory to the Town that it has secured all insurance required under this section. In addition, Consultant shall not allow any subconsultant to commence work on any subcontract until it has either: (i) provided evidence satisfactory to the Town that the subconsultant has secured all insurance required under this section; or (ii) procured insurance covering each subconsultant to the same extent as Consultant. RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 10 of 19 3.2.10.2 Types of Insurance Required. As a condition precedent to the effectiveness of this Agreement for work to be performed hereunder, and without limiting the indemnity provisions of the Agreement, the Consultant, in partial performance of its obligations under such Agreement, shall procure and maintain in full force and effect during the term of the Agreement the following policies of insurance. If the existing policies do not meet the insurance requirements set forth herein, Consultant agrees to amend, supplement or endorse the policies to do so. If Consultant maintains higher limits than the specified minimum limits, Town requires and shall be entitled to coverage for the higher limits maintained by Consultant. (A) Commercial General Liability: Commercial General Liability Insurance which affords coverage at least as broad as Insurance Services Office “occurrence” form CG 0001, or the exact equivalent, and shall be no less than $1,000,000 per occurrence and no less than $2,000,000 in the general aggregate. Defense costs shall be paid in addition to the limits. The policy shall contain no endorsements or provisions limiting coverage for (1) contractual liability; (2) cross liability exclusion for claims or suits by one insured against another; or (3) contain any other exclusion contrary to the Agreement. (B) Automobile Liability Insurance: Automobile Liability Insurance with coverage at least as broad as Insurance Services Office Form CA 0001 covering “Any Auto” (Symbol 1), or the exact equivalent, covering bodily injury and property damage for all activities shall be in an amount of not less than $1,000,000 combined limit for each occurrence (C) Workers’ Compensation: Workers' Compensation Insurance, as required by the State of California and Employer's Liability Insurance with a limit of not less than $1,000,000 per accident for bodily injury and disease. 3.2.10.3 Endorsements. Required insurance policies shall not be in compliance if they include any limiting provision or endorsement that has not been submitted to the Town for approval. (A) The policy or policies of insurance required by Section 3.2.10.2(A), Commercial General Liability and 3.2.10.2(B), Automobile Liability Insurance shall be endorsed to provide the following: (1) Additional Insured: Consultant agrees to endorse the third party general liability coverage required herein to include as additional insureds Town, its officials, officers, employees and agents, using standard ISO endorsement No. CG 2010 with an edition date of 2010, or such other edition date as may be acceptable to Town. Consultant also agrees to require all contractors, subcontractors, and anyone else involved in any way with the Project contemplated by this Agreement to do likewise. (2) Consultant shall provide immediate written notice if (1) any of the required insurance policies is terminated; (2) the limits of any of the required policies are reduced; (3) or the deductible or self insured retention is increased. (B) The policy or policies of insurance required by Section 3.2.10.2(C), Workers' Compensation, shall be endorsed to provide the following: RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 11 of 19 (1) Waiver of Subrogation: A waiver of subrogation stating that the insurer waives all rights of subrogation against the indemnified parties. (2) Consultant shall provide immediate written notice if (1) any of the required insurance policies is terminated; (2) the limits of any of the required policies are reduced; (3) or the deductible or self insured retention is increased. 3.2.10.4 Primary and Non-Contributing Insurance. All insurance coverages shall be primary and any other insurance, deductible, or self-insurance maintained by the indemnified parties shall not contribute with this primary insurance. Policies shall contain or be endorsed to contain such provisions. 3.2.10.5 Waiver of Subrogation. Required insurance coverages shall not prohibit Consultant from waiving the right of subrogation prior to a loss. Consultant shall waive all subrogation rights against the indemnified parties. Policies shall contain or be endorsed to contain such provisions. 3.2.10.6 Deductible. Any deductible or self-insured retention must be approved in writing by the Town and shall protect the indemnified parties in the same manner and to the same extent as they would have been protected had the policy or policies not contained a deductible or self-insured retention. 3.2.10.7 Evidence of Insurance. The Consultant, concurrently with the execution of the Agreement, and as a condition precedent to the effectiveness thereof, shall deliver either certified copies of the required policies, or original certificates and endorsements on forms approved by the Town. The certificates and endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf. At least fifteen (15) days prior to the expiration of any such policy, evidence of insurance showing that such insurance coverage has been renewed or extended shall be filed with the Town. If such coverage is cancelled or reduced, Consultant shall, within ten (10) days after receipt of written notice of such cancellation or reduction of coverage, file with the Town evidence of insurance showing that the required insurance has been reinstated or has been provided through another insurance company or companies. 3.2.10.8 Failure to Maintain Coverage. Consultant agrees to suspend and cease all operations hereunder during such period of time as the required insurance coverage is not in effect and evidence of insurance has not been furnished to the Town. The Town shall have the right to withhold any payment due Consultant until Consultant has fully complied with the insurance provisions of this Agreement. In the event that the Consultant's operations are suspended for failure to maintain required insurance coverage, the Consultant shall not be entitled to an extension of time for completion of the Services because of production lost during suspension. 3.2.10.9 Acceptability of Insurers. Each such policy shall be from a company or companies with a current A.M. Best's rating of no less than A:VII and authorized to do business in the State of California, or otherwise allowed to place insurance through surplus line brokers under applicable provisions of the California Insurance Code or any federal law. RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 12 of 19 3.2.10.10 Insurance for Subconsultants. All subconsultants shall be included as additional insureds under the Consultant's policies, or the Consultant shall be responsible for causing subconsultants to purchase the appropriate insurance in compliance with the terms of these Insurance Requirements, including adding the Town as an Additional Insured to the subconsultant's policies. Consultant shall provide to Town satisfactory evidence as required under Section 3.2.10.1 of this Agreement. 3.2.11 Safety. Consultant shall execute and maintain its work so as to avoid injury or damage to any person or property. In carrying out its Services, the Consultant shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions for the safety of employees appropriate to the nature of the work and the conditions under which the work is to be performed. Safety precautions, where applicable, shall include, but shall not be limited to: (A) adequate life protection and life saving equipment and procedures; (B) instructions in accident prevention for all employees and subconsultants, such as safe walkways, scaffolds, fall protection ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other safety devices, equipment and wearing apparel as are necessary or lawfully required to prevent accidents or injuries; and (C) adequate facilities for the proper inspection and maintenance of all safety measures. 3.3 Fees and Payments. 3.3.1 Compensation. Consultant shall receive compensation, including authorized reimbursements, for all Services rendered under this Agreement at the rates set forth in Exhibit "C" attached hereto and incorporated herein by reference. The total compensation shall not exceed ___________________________ without written approval of the Town Council or Town Manager as applicable. Extra Work may be authorized, as described below, and if authorized, will be compensated at the rates and manner set forth in this Agreement. 3.3.2 Payment of Compensation. Consultant shall submit to Town a monthly invoice which indicates work completed and hours of Services rendered by Consultant. The invoice shall describe the amount of Services provided since the initial commencement date, or since the start of the subsequent billing periods, as appropriate, through the date of the invoice. Town shall, within 30 days of receiving such invoice, review the invoice and pay all non-disputed and approved charges thereon. If the Town disputes any of Consultant's fees, the Town shall give written notice to Consultant within thirty (30) days of receipt of an invoice of any disputed fees set forth therein. 3.3.3 Reimbursement for Expenses. Consultant shall not be reimbursed for any expenses unless authorized in writing by Town, or included in Exhibit "C" of this Agreement. 3.3.4 Extra Work. At any time during the term of this Agreement, Town may request that Consultant perform Extra Work. As used herein, "Extra Work" means any work which is determined by Town to be necessary for the proper completion of the Project, but which the Parties did not reasonably anticipate would be necessary at the execution of this Agreement. Consultant shall not perform, nor be compensated for, Extra Work without written authorization from the Town. 3.4 Accounting Records. RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 13 of 19 3.4.1 Maintenance and Inspection. Consultant shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Consultant shall allow a representative of Town during normal business hours to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 3.5 General Provisions. 3.5.1 Termination of Agreement. 3.5.1.1 Grounds for Termination. Town may, by written notice to Consultant, terminate the whole or any part of this Agreement at any time and without cause by giving written notice to Consultant of such termination, and specifying the effective date thereof, at least seven (7) days before the effective date of such termination. Upon termination, Consultant shall be compensated only for those services which have been adequately rendered to Town, and Consultant shall be entitled to no further compensation. Consultant may not terminate this Agreement except for cause. 3.5.1.2 Effect of Termination. If this Agreement is terminated as provided herein, Town may require Consultant to provide all finished or unfinished Documents and Data and other information of any kind prepared by Consultant in connection with the performance of Services under this Agreement. Consultant shall be required to provide such document and other information within fifteen (15) days of the request. 3.5.1.3 Additional Services. In the event this Agreement is terminated in whole or in part as provided herein, Town may procure, upon such terms and in such manner as it may determine appropriate, services similar to those terminated. 3.5.2 Delivery of Notices. All notices permitted or required under this Agreement shall be given to the respective parties at the following address, or at such other address as the respective parties may provide in writing for this purpose: Consultant: \[INSERT BUSINESS NAME\] \[INSERT STREET ADDRESS\] \[INSERT TOWN STATE ZIP\] ATTN: \[INSERT NAME AND TITLE\] Town: Town of Truckee 10183 Truckee Airport Road Truckee, CA 96161 ATTN: Town Manager Such notice shall be deemed made when personally delivered or when mailed, forty-eight (48) hours after deposit in the U.S. Mail, first class postage prepaid and addressed to the party at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 3.5.3 Ownership of Materials and Confidentiality. RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 14 of 19 3.5.3.1 Documents & Data; Licensing of Intellectual Property. This Agreement creates a non-exclusive and perpetual license for Town to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement (“Documents & Data”). Consultant shall require all subconsultants to agree in writing that Town is granted a non-exclusive and perpetual license for any Documents & Data the subconsultant prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were prepared by design professionals other than Consultant or provided to Consultant by the Town. Town shall not be limited in any way in its use of the Documents & Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at Town's sole risk. 3.5.3.2 Confidentiality. All ideas, memoranda, specifications, plans, procedures, drawings, descriptions, computer program data, input record data, written information, and other Documents & Data either created by or provided to Consultant in connection with the performance of this Agreement shall be held confidential by Consultant. Such materials shall not, without the prior written consent of Town, be used by Consultant for any purposes other than the performance of the Services. Nor shall such materials be disclosed to any person or entity not connected with the performance of the Services or the Project. Nothing furnished to Consultant which is otherwise known to Consultant or is generally known, or has become known, to the related industry shall be deemed confidential. Consultant shall not use Town's name or insignia, photographs of the Project, or any publicity pertaining to the Services or the Project in any magazine, trade paper, newspaper, television or radio production or other similar medium without the prior written consent of Town. 3.5.4 Cooperation; Further Acts. The Parties shall fully cooperate with one another, and shall take any additional acts or sign any additional documents as may be necessary, appropriate or convenient to attain the purposes of this Agreement. 3.5.5 Attorney's Fees. If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party reasonable attorney's fees and all other costs of such action. 3.5.6 Indemnification. 3.5.6.1 Scope of Indemnity. To the fullest extent permitted by law, Consultant shall defend, indemnify and hold the Town, its directors, officials, officers, employees, volunteers and agents free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury of any kind, in law or equity, to property or persons, including wrongful death, in any manner arising out of, pertaining to, or incident to any alleged acts, errors or omissions, or willful misconduct of Consultant, its officials, officers, employees, subcontractors, consultants or agents in connection with the performance of the Consultant's Services, the Project or this Agreement, including without limitation the payment of all consequential damages, expert witness fees and attorneys fees and other related costs and expenses. Notwithstanding the foregoing, to the extent Consultant's Services are subject to Civil RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 15 of 19 Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant. 3.5.6.2 Additional Indemnity Obligations.Consultant shall defend, with counsel of Town’s choosing and at Consultant's own cost, expense and risk, any and all claims, suits, actions or other proceedings of every kind covered by Section 3.5.6.1 that may be brought or instituted against Town or its directors, officials, officers, employees, volunteers and agents. Consultant shall pay and satisfy any judgment, award or decree that may be rendered against Town or its directors, officials, officers, employees, volunteers and agents as part of any such claim, suit, action or other proceeding. Consultant shall also reimburse Town for the cost of any settlement paid by Town or its directors, officials, officers, employees, agents or volunteers as part of any such claim, suit, action or other proceeding. Such reimbursement shall include payment for Town's attorney's fees and costs, including expert witness fees. Consultant shall reimburse Town and its directors, officials, officers, employees, agents, and/or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by the Town, its directors, officials officers, employees, agents, or volunteers. 3.5.7 Entire Agreement. This Agreement contains the entire Agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings or agreements. This Agreement may only be modified by a writing signed by both parties. 3.5.8 Governing Law. This Agreement shall be governed by the laws of the State of California. Any action to interpret or enforce this Agreement shall be brought in the Truckee branch of the Nevada County Superior Court. 3.5.9 Time of Essence. Time is of the essence for each and every provision of this Agreement. 3.5.10 Town's Right to Employ Other Consultants. Town reserves the right to employ other consultants in connection with this Project. 3.5.11 Successors and Assigns. This Agreement shall be binding on the successors and assigns of the parties. 3.5.12 Assignment or Transfer. Consultant shall not assign, hypothecate, or transfer, either directly or by operation of law, this Agreement or any interest herein without the prior written consent of the Town. Any attempt to do so shall be null and void, and any assignees, hypothecates or transferees shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer. 3.5.13 Construction; References; Captions. Since the Parties or their agents have participated fully in the preparation of this Agreement, the language of this Agreement shall be construed simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time, days or period for performance shall be deemed calendar days and not work days. All references to Consultant include all personnel, employees, agents, and subconsultants of Consultant, except as otherwise specified in this Agreement. All references to Town include its RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 16 of 19 elected officials, officers, employees, agents, and volunteers except as otherwise specified in this Agreement. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content, or intent of this Agreement. 3.5.14 Amendment; Modification. No supplement, modification, or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties. 3.5.15 Waiver. No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise. 3.5.16 No Third-Party Beneficiaries. There are no intended third party beneficiaries of any right or obligation assumed by the Parties. 3.5.17 Invalidity; Severability. If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. 3.5.18 Prohibited Interests. Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty, Town shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of Town, during the term of his or her service with Town, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom. 3.5.19 Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subconsultant, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. Consultant shall also comply with all relevant provisions of Town's Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted. 3.5.20 Labor Certification. By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services. 3.5.21 Authority to Enter Agreement. Consultant has all requisite power and authority to conduct its business and to execute, deliver, and perform the Agreement. Each Party warrants that the individuals who have signed this Agreement have the legal power, right, and authority to make this Agreement and bind each respective Party. RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 17 of 19 3.5.22 Counterparts. This Agreement may be signed in counterparts, each of which shall constitute an original. RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 18 of 19 3.6 Subcontracting. 3.6.1 Prior Approval Required. Consultant shall not subcontract any portion of the work required by this Agreement, except as expressly stated herein, without prior written approval of Town. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement. TOWN OF TRUCKEE Approved by: Approved as to Form: ________________________________ ________________________________ Jeff Loux Andrew Morris Town Manager Town Attorney CONSULTANT Reviewed and Accepted by Consultant ________________________________ ________________________________ Signature Signature ________________________________ ________________________________ Name Name ________________________________ ________________________________ Title: \[Must be: Chairperson of the Board, Title: \[Must be Secretary, Assistant Secretary, President, or Vice President\] Chief Financial Officer, or Treasurer\] ________________________________ ________________________________ Date Date RFP - Information Technology Audit, Assessments, Recommendations, and Strategic Plan Page 19 of 19