HomeMy Public PortalAbout02/21/1989 * Special MeetingTOWN OF GULF STREAM
PALM BEACH COUNTY, FLORIDA
COMMISSIONERS MAIL ADDRESS
100 SEA ROAD
WILLIAM F. KOCH, JR., Mayor GULF STREAM, FLORIDA
ALAN I. ARMOUR, Vice Mayor 33483
JAMES E. CROSS TEL.: GULF STREAM
(407) 276.5116
JAMES T. SKELLY, JR.
LAWRENCE E. STAHL
Town Manager
WILLIAM E. GWYNN
Assistant Town Manager -Town Clerk
SPECIAL COMMISSION MEETING BARBARA GWYNN
Chief of Police
JAMES GREER
TUESDAY - FEBRUARY 21, 1989 at 9 A.M.
GULF STREAM TOWN HALL
100 Sea Road Gulf Stream, Florida
THE MEETING IS CALLED IN ORDER TO REVIEW RESUMES FOR NEW TOWN MANAGER.
TOWN OF GULF STREAM
PALM BEACH COUNTY, FLORIDA
COMMISSIONERS
MAIL ADDRESS
1. RD11 Call
Present: William F. Koch, Jr
Alan I. Armour
James C. Cross
James T. Skelly, Jr
Lawrence E. Stahl
Also present: William Gwynn
Barbara G17YM
James Greer
Mayor
Vice -Mayor
Commissioner
Commissioner
Commissioner
Town Manager
Town Clerk
Chief of Police
Mayor Koch announced this as a Work Shop meeting called for the purpose of
reviewing the resumes submitted by applicants for the position of Town
Manager.
The Commissioners were provided with the resumes and a breakdown of applicant
attributes.
Discussion ensued on each resume. Eleven applicants were eliminated. The
six surviving are:
Reba Blankenship
Albert Borchik
Joseph Delegge
Franklin Flannery
Steve Odem
Jim Gallagher
Mr. Gwynn will set up interviews with the six above named applicants.
The purpose of the meeting having been accomplished recess was called at 10:15 a.m.
Town C1 k
100 SEA ROAD
WILLIAM F. KOCH, JR., Mayor
GULF STREAM. FLORIDA
ALAN I. ARMOUR, Vice Mayor
TOM COMMISSION SPECIAL MEETING
GULF TEL. GULF BTREAM
LAWRENCE E. STAHL
2765116
JAMES T. SKELLY, JR.
JAMES E. CROSS
DD=S
Town Manager
WILLIAM E. GWYNN
February 21,
1989
Assistant Town Manager -Town Clark
BARBARA GWYNN
Chief of Police
JAMES GREER
The meeting was
called to order at 9:00 a.m.
by the Hon.
William Koch, Mayor.
1. RD11 Call
Present: William F. Koch, Jr
Alan I. Armour
James C. Cross
James T. Skelly, Jr
Lawrence E. Stahl
Also present: William Gwynn
Barbara G17YM
James Greer
Mayor
Vice -Mayor
Commissioner
Commissioner
Commissioner
Town Manager
Town Clerk
Chief of Police
Mayor Koch announced this as a Work Shop meeting called for the purpose of
reviewing the resumes submitted by applicants for the position of Town
Manager.
The Commissioners were provided with the resumes and a breakdown of applicant
attributes.
Discussion ensued on each resume. Eleven applicants were eliminated. The
six surviving are:
Reba Blankenship
Albert Borchik
Joseph Delegge
Franklin Flannery
Steve Odem
Jim Gallagher
Mr. Gwynn will set up interviews with the six above named applicants.
The purpose of the meeting having been accomplished recess was called at 10:15 a.m.
Town C1 k
BOCA RATON NEWS
DELBAY REACH NEWS
BOYNTON REACH NEWS
Published Daily
Monday thru Sunday
Boca Raton, Palm Beach County, Florida
Delray Beach, Palm Beech County, Florida
STLTZ OF PLOEIDA
COVZTZ OF PALM BRACE
Before the undersigned authority personally
appeared BARBARA MASSEY who on oath says that
she is the Classified Advertising Manager of the Boca
Raton News and the Delray Beach News, dally news-
papers published at Boca Raton in Palm Beach Coun-
ty, Florida; that the attached copy of advertisement
was published in said newspapers in the issues of:
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Affiant further says that the said Boca Baton News
and Delray Beech News are newspapers published at
Boca Raton, in said Palm Beach County, Florida, and
that said newspapers have heretofore been contin-
uously published in said Palm Beach County, Mor-
la, Monday through Sunday, and have been entered
da second class matter at the post office in Boca
Raton, Palm Beach County, Florida, for a period of
one year neat preceding the first publication of the
attached copy of advertisement; and affiant further
says that she has neither paid nor promised any per-
son, firm or corporation any discount, rebate, com-
mission or refund for the purpose of securing this
advertisement for publication in said newspapers.
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BOCA RATON NEWS
DELBAY BEACH NZWS
BOYNTON BEACH NZRS
Published Dally
Monday thru Sunday
Boca Baton, Palm Beach County, Florida
Delray Beach, Palm Beach County, Florida
STATR OF FLORIDA
COUNTY OF FALRt BRACH
Before the undersigned authority personally
appeared BARBARA MASSEY who on oath says that
she Is the Classified Advertising Manager of the Boos
Raton News and the Delray Beach News, dally news-
papers published at Boca Raton In Palm Beach Coun-
ty, Florida; that the attached copy of advertisement
was published In said newspapers In the issues of:
Afflant further says that the sold Boca Raton News
and Delray Beach News are newspapers published at
Boo& Raton, In sald Palm Beach County, Florida, and
that sald newspapers have heretofore been contin-
uously published In said Palm Beech County, Flor-
a, Monday through Sunday, and have been entered
as second class matter at the post office In Boca
Raton, Palm Beach County, Florida, for a period of
one year next preceding the first publication of the
attached copy of advertisement; and afflant further
says that she has neither paid nor promised any per-
son, firm or corporation any discount, rebate, oom-
misalon or refund for the purpose of securing this
advertisement for publication in said newspapers.
Sworn to and subscribed before me this
day o A.D., 19 U�
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RUSTEN ASSOCIATES
655 Fifteenth Street, N.W. 3250 Wilshire Boulevard MANAGEMENT
Suite 320 Suite 900 CONSULTANTS
Washington, D.C. 20005 Los Angeles, California 90010
(202) 639 -4201 (213) 857 -8368
QUALIFICATIONS OF RUSTEN ASSOCIATES
Rusten Associates is a national management consulting firm based in Washington,
D.C. and Los Angeles. The firm specializes in providing consulting assistance to
city, county, and state governments. Such assistance includes management audits
and assessments, operations analysis, the assessment of organizational viability and
staff utilization, productivity measurement, cost - effectiveness assessment, the eval-
uation of systems and procedures, and analysis of the feasibility of contracting out
services to private sector providers.
Typical studies include entire city and county governments or specific units
thereof (e.g., police departments, public works departments, housing authorities,
etc.), as well as programs and policies of entire governments and their various sub-
units.
All consultants utilized by Rusten Associates have practical, hands -on experience
working in local and state government, plus experience in assisting government clients
as consultants. Typical of the firm's credentials are those of its President, Allan
C. Rusten, who has been serving local and state government since 1959, including
10 years as director of government consulting services for McManis Associates, Inc.
To serve as a detailed reference to the kinds of consulting services Allan Rusten
and his Associates have provided, and to serve as your client reference check, we
provide the following list of our more recent client assignments, along with the names
and telephone numbers of key client executives.
FOR CITY GOVERNMENTS
Boca Raton, Florida
Allan Rusten managed two separate studies of the organization, management,
operations and staffing of the City's police and fire departments. James Nolan was
a key member of the police study team.
Contact: Mr. John Williams, Former Assistant City Manager
Phone :(305)395 -1110
Chandler, Arizona
Rusten Associates conducted a comprehensive management audit of this city
government, which is experiencing phenomenal growth. The study included consider-
ation of present and future needs in the areas of organization, management processes,
operations of the various departments, staffing levels, wage and salary scales, training,
and potential data processing applications. Allan Ruston was the Project Manager,
and other members of the study team were William Turner, Cheryl Rusten, and Harvey
Fleishman.
Contact: Mr. John Pinch, Assistant City Manager
Phone : (602) 899 -9709 or 9764
Chapel liill, North Carolina
Four separate studies have been conducted for the Town of Chapel Hill. Initially,
a comprehensive assessment of the organization, management, operations, staffing
and cost - effectiveness of the town government and of the Chapel hill housing Authority
was managed by Allan Rusten. Other Rusten Associates who participated in that
study were Dinah Griggsby and William Turner. Subsequently, management and operations
audits of the Fire and Police Departments were conducted, and technical assistance
was provided the Police Department in the areas of planning and resource allocation.
Allan Rusten managed both the Police and Fire Department studies, assisted by James
Nolan and Joseph Green, respectively. Most recently, we conducted an assessment
of the Town's development review system, process and procedures, including the func-
tioning of the Planning, Engineering, and Inspections Departments. Allan Rusten
managed the study, assisted by Peter Larson.
Contact: Mr. David Taylor or Mr. Ron Secrist
Town Manager Assistant Town Manager
Phone (919) 968 -2743 (919) 968 -2715
Coral Gables, Florida
A study of the City's police department to analyze its organization, operations,
and staffing levels, and to develop recommendations for strengthening the effectiveness
of the department was directed by Allan Rusten. He was assisted by William O'Rourke.
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Daytona Beach, Florida
Two separate studies were conducted for the City. First, a study of the City's
organization and operating procedures was conducted by Allan Rusten. The outcome
was a definitive set of policies and procedures contained in a new manual. Later,
we conducted a second study of the organization, management, and manpower utiliza-
tion of the Daytona Beach Police Department. Allan Rusten was the Project Manager,
assisted by James Nolan.
Contact: Mayor Lawrence Kelly
Phone :(904)252 -6461
Detroit, Michigan
An assessment of the organization, management, and staffing of the City's
Community and Economic Development Department was conducted by Allan Rusten,
who also formulated recommendations to correct identified deficiencies. He then
guided department staff in developing and implementing a new budget system and
procedures.
Contact: Mr. Emmett S. Moten, Jr. or
Director, CEDD
Phone (313) 244 -2570
Douglas, Georgia
Mr. Theodore Spencer
Assistant Director, CEDD
(313) 224 -2573
Rusten Associates conducted a management study of the Douglas Police De-
partment, including its organization, management, operations, workloads, staffing
levels, morale, and personnel practices. The study resulted in 28 specific recommenda-
tions designed to improve the effectiveness of the department. Allan Rusten served
as Project Manager, assisted by Jim Nolan.
Contact: Mayor J. C. Adams or Mr. O. R. Pearson
City Manager
Phone (912) 384 -3302 (912) 384 -3302
East Orange, New Jersey
Rusten Associates conducted a management study of this city government,
with an emphasis on seeking ways to reduce operating costs through contracting out
certain services and through other techniques. The recommendations resulting from
this study will save the City of East Orange nearly $900,000 a year. Allan Rusten
served as the Project Manager of this study. William Turner and Sandra Braunstein
were the other team members.
Contact: Mayor Thomas H. Cooke, Jr.
Phone :(201) 266 -5151
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Fall River, Massachusetts
Engaged by the City to analyze its organization and management processes,
Allan Rusten directed a study which led to recommendations to strengthen organization
and management techniques of the city government.
Contact: Former Mayor Wilfred Driscoll or Mr. Paul Poulos, Director of
Community Development
Phone (617) 679 -0131 (617) 679 -0131
Grants Pass, Oregon
Rusten Associates conducted an assessment of the organization, operations,
and staffing level of the City's Fire Department; examined its cost - effectiveness
and productivity; evaluated alternative service delivery methods including contracting
out, a public safety officer program, fire station consolidation coupled with new quick
attack mini - pumpers; then developed a series of recommendations designed to reduce
fire operating costs and increase cost - effectiveness. Allan Rusten was the Project
Manager.
Contact: Mr. J. Michael Casey, City Manager
Phone :(503) 476 -8801
Greensboro, North Carolina
Four separate studies have been conducted for the City of Greensboro.
(1) Allan Rusten and William McCarthy conducted an evaluation of the Police
Department's planning and operations for a parade and demonstration which resulted
in the shooting deaths of five persons in a clash between the Communist Workers
Party and the Ku Klux Klan. (2) Rusten also conducted an assessment of the organiza-
tion and management practices of the city government and recommended changes
to improve the City Manager's capacity to operate effectively. Greensboro imple-
mented 90percent of our recommendations. (3) Rusten also assisted the City in reorgan-
izing and strengthening the Manpower Program it was directing for a consortium
of three governmental jurisdictions. (4) Rusten also conducted an assessment of the
Law Enforcement Division of the City's Alcoholic Beverage Control Board.
Contact: Mr. Tom Z. Osborne, Former City Manager
Phone :(919)275 -8675
Gulf Stream, Florida
Rusten Associates conducted a study of the management, operations, workloads,
staffing levels, and compensation of the Gulf Stream Police Department. Allan Rusten
managed the studv. assisted by James Nolan.
Contact: Mayor William F. Koch or Town Manager William E. Gwynn
Phone : (305) 276 -6002 (3 05) 276 -5116
-4-
Huntsville, Alabama
For Mayor Joe Davis, Allan Rusten conducted a revenue forecasting and mobili-
zation study to meet anticipated increases in environmental and other costs. Among
the findings of this study were inequitable rate structures for water customers and
those receiving sanitary sewer service, and gaps in fees charged for use of the sanitary
landfill. New utility rates and landfill fees were developed, along with a proposed
new tax to be levied against nonresidents who work in Huntsville and use City services.
Contact: Mayor Joe Davis
Phone :(205)539 -9612
Los Angeles, California
Rusten Associates has performed several separate engagements for the Community
Redevelopment Agency (CRA) of the City of Los Angeles.
(1) Allan Rusten conducted an overall assessment of the organization and man-
agement of the Agency, and he assisted the Administrator in formulating goals and
objectives for his first year in the position. (2) Allan Rusten and Peter Larson then
conducted a management audit of the CRA's largest department, the Department
of Planning and Urban Design. The management audit focused on the organization,
management, operations, workloads, and staffing of the department. (3) Under the
provisions of two consecutive one -year retainer contracts, Rusten is providing general
management consulting assistance to the Agency. Specific assignments include execu-
tive searches and assessment centers to fill key executive and management positions;
reorganizing the Agency; strengthening the performance evaluation process and develop-
ing an incentivized compensation plan based on annual goals and objectives (perform-
ance contracts); strengthening budget formulation and monitoring procedures; defining
the duties and responsibilities of various executive and management staff, conducting
management audits of other departments such as Real Estate and Community Affairs;
and assessing the organization and management structure of the Project Operations
unit of the Agency.
Contact: Mr. John J. Tuite or Ms. Judith A. Broverman
Administrator Chief Deputy Administrator
Phone: (213) 977 -1801 (213) 977 -1802
New Orleans, Louisiana
Three separate studies have been conducted for the City of New Orleans.
(1) Engaged to determine the steps necessary to implement Community Develop-
ment capability, Allan Rusten managed this in -depth analysis and evaluation of the
Model Cities Program and a review of the relationship between the program and the
City's other agencies and departments. Recommendations were developed for the
most desirable approach to be followed in order to provide comprehensive planning,
program management, project monitoring, and evaluation capacity in the City. (2)
Rusten continued to assist the City in its efforts to implement a new management
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process resulting from previous recommendations. Training and technical assistance
to City staff were included. (3) We also help reorganize the structure and operations
of the City's Manpower Program.
Contact: Former Mayor Moon Landrieu or Mr. Terrence R. Duvernay, Former
Chief Administrative Officer
Pompano Beach, Florida
Five separate engagements have been performed for the City of Pompano Beach.
(1) Under the direction of Allan Rusten, we conducted an assessment of the
organization, management, operations and staffing levels of the Pompano Beach Police
Department, then formulated recommendations to correct identified deficiencies.
James Nolan participated in the study. (2) Allan Rusten and Jim Nolan, in a subsequent
engagement, assisted the City in conducting a national search for a new Chief of
Police. (3) Three years later, Rusten Associates was engaged by the City to conduct
a comprehensive reassessment of the police department and to determine what progress
had been achieved since the initial assessment. Allan Rusten and Jim Nolan conducted
the reassessment. (4) Rusten Associates was engaged by the City a fourth time to
provide training and technical assistance to the police department. Allan Rusten
and Jim Nolan again constituted the project team. (5) Rusten Associates' fifth engage-
ment was to conduct an assessment of the City's present and future secretarial and
clerical needs, including its utilization of computers and other office automation
techniques. Allan Rusten and Nancy Perry conducted the assessment.
Contact: City Manager James E. Soderlund
Phone : (305) 786 -4049 or 4050
Salt Lake City, Utah
Two separate studies were conducted for Salt Lake City.
(1) Under the direction of Allan Rusten, we advised the Mayor and Commissioners
on management procedures and organizational changes to enhance the City's Community
Development capacity. (2) Later, Rusten developed budgeting, performance measure-
ment, and monitoring procedures for the Public Works Department, assisted by William
Turner.
Contact: Former Mayor Ted Wilson
Phone :(801) 328 -7611
Spokane, Washington
Allan Rusten and James Nolan conducted an assessment of the organization,
management, operations, staffing, and productivity of the Spokane Police Department,
then formulated recommendations to enhance the department's effectiveness.
Contact: Mr. Roger Crum or Mr. Robert Panther
Assistant City Manager Chief of Police
Phone (509) 456 -2612
Tampa, Florida Housing Authority
Allan Rusten directed an assessment of the housing authority's management
procedures, organization, staffing, and operations. Based on our findings, we developed
recommendations to strengthen the authority, increase its operating effectiveness,
and realize economies. Dinah Griggsby assisted in this study.
Contact: Mr. Alton M. White, Former Executive Director
Phone :(813) 253 -0551
Wilmington, North Carolina
Two separate studies were conducted for the City of Wilmington.
(1) Allan Rusten directed an operational effectiveness review of the overall
city government. This involved a diagnosis of each city department, including the
Departments of Public Works, Planning and Public Safety. In addition, Rusten conducted
a review of the Redevelopment Commission and the Housing Authority. (2) We subse-
quently worked with the City in developing a housing plan, a citizen participation
process, and improved monitoring procedures.
Contact: Former Mayor Ben Halterman
Phone :(919)762 -4323
FOR COUNTY GOVERNMENTS
Chester County, Pennsylvania housing Authority
Members of Rusten Associates analyzed the position descriptions and existing
wage rates of Authority staff, developed new position descriptions, recommended
appropriate wage rates, and designed the Authority's first formal wage and salary
plan. Allan Rusten was the Project Manager, and he was assisted by Sandra Braunstein.
Contact: Mr. Vernon A. Cothran, Former Executive Director
Phone :(215)436 -9200
Lexington- Fayette Urban County, Kentucky
Under the direction of Allan Rusten, we analyzed the management procedures
of this new urban county government and developed recommendations to strengthen
its organizational and management capabilities in carrying out community development
missions.
Contact: Mr. Dean Hunter, Former Chief Administrative Officer
(Currently County Administrator, Richland County, SC)
Phone :(803)748 -4616
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Los Angeles County, California
Department of Health Services. Allan Rusten directed a management review
of this largest department in the county government, with its 23,000 employees and
annual budget of nearly one billion dollars. The review included all hospitals, compre-
hensive health centers and health centers operated by the County. Our recommenda-
tions spelled out essential new management processes, including a strategic planning
process, and staff reductions which save the County $1.7 million annually.
Department of Community Development. Rusten also directed a management
audit or assessment of this department, which consisted of 500 employees and had
an annual budget approaching $20 million. We recommended a reorganization of
the department to streamline its management and to reduce its annual operating
costs by nearly a half million dollars.
Rusten Associates who participated in these studies included Sandra Braunstein
and Dinah Griggsby.
Contact: Mr. Terry Loomis
Formerly with County Management Services Division
Phone : (714) 833- 1223
Los Angeles County Grand Jury
Allan Rusten directed several studies for the 1982 -83 Grand Jury, covering
such subjects as Los Angeles County's program for contracting out various services,
the multiplicity of studies and audits conducted by the County each year, the County's
Workers' Compensation Program, and the County's Risk Management Program. Rusten
Associates participating in these studies included Sandra Braunstein and Dinah Griggsby.
Contact: Ms. Sandra Klasky, Former Audit Committee Chair
Phone :(213)993 -9531
Mecklenburg County, North Carolina
For the Area Mental Health and Allied Services Program, Allan Rusten conducted
a management study of the organization, operating procedures, and related management
functions of the Area Board, the Area Director's Office, and five program units.
These included a mental retardation center, a mental health center, a drug treatment
facility, an alcohol detoxification unit, and a drug education and prevention operation.
Recommendations were developed to alter the organization and to tie it more closely
together under the policy leadership of the Area Board.
Contact: Mr. Robert W. Bradshaw, Jr.
Former Chairman, Area Mental Health Board
Phone (704) 374 -2023
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Montgomery County, Maryland
Rusten Associates was engaged by the County's Office of Management and
Budget and the Department of Recreation to conduct a study of the feasibility of
contracting out the County's summer aquatics programs and the operations of its
eight outdoor swimming pools. The feasibility study involved a review of the current
program including management, operations, service levels, safety records, costs,
and fees; a survey of private pool management firms in the region to determine their
capabilities, interests and costs; a national survey of aquatics program contracting
experiences; and the development of detailed cost comparisons on which to base our
recommendations.
Contact: Mr. Ron Luther, Office of Management and Budget
Phone :(301) 251 -2800
New Castle County, Delaware
Four separate studies have been conducted for New Castle County.
(1) Allan Rusten directed an analysis of the County's Planning Department and
developed recommendations concerning the organization of the department and other
planning - related units of the county government. (2) We also analyzed the County's
merit system and updated it, along with the County's Affirmative Action Plan.
(3) Rusten Associates conducted an analysis of the organization, management, operating
procedures, and staffing of the County Executive's Office. (4) More recently, we
assisted the County in analyzing ways in which selected services might be consolidated
with the service delivery systems of neighboring governments.
Contact: Mr. John T. McCool, Former Chief Administrative Officer
Phone :(302)323 -4148
New Castle County, Delaware, Recorder of Deeds
Rusten Associates conducted a comprehensive management audit of the Office
of the Recorder of Deeds. The management audit included the organization, manage-
ment, operations, workloads, and staffing of the Office. Workflows and document
flows were also identified and charted.
Contact: Mr. William M. Honey
Recorder of Deeds
Phone (302)571 -7550
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FOR STATE GOVERNMENTS
State of Delaware
Department of Health and Social Services. Allan Rusten conducted an organiza-
tional analysis of the Division of Public Health and developed recommendations con-
cerning its management, structure, and staffing configuration.
Contact: Ms. Patricia C. Schramm, Former Secretary
Phone :(302)656 -0794
State of Florida
Department of Ilealth and Rehabilitative Services. Rusten Associates partic-
ipated in an assessment of the State's mental health system, focusing on its interrela-
tionships with the criminal justice system (e.g., law enforcement agencies, the courts,
prosecutors, and public defenders). Some 15 municipal police departments and County
Sheriff's departments were reviewed during this project, directed by Allan Rusten.
Contact: Mr. Don Hevey, Former Director
Alcohol, Drug Abuse, and Mental Health Program Office
State of Illinois
Illinois Office of Education. Allan Rusten directed a study of the Office of
Education's personnel system and organization, then developed a manual detailing
policies and procedures. Dinah Griggsby also participated in this project.
State of New Jersey
Allan Rusten participated in a study of the efficiency of operations of the State
courts. Specifically, we provided assistance to a committee of citizens examining
the Surrogates' offices throughout the state.
Contact: Mr. Robert H. Marik, Vice President for Public Affairs
Merck & Company, Inc.
Phone (201)574 -5256
State of South Carolina
Division of Administration. Allan Rusten directed a HUD demonstration project
to provide technical assistance to small municipalities and towns in strengthening
their management capacities.
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FOR RELATED ORGANIZATIONS
National Recreation and Park Association
Two separate engagements were performed for NRPA.
(1) Rusten Associates conducted a management audit of this organization, which
serves parks and recreation departments in city, county and state governments through-
out the United States. Allan Rusten was the Project Manager of the study. (2) Rusten
Associates was engaged by NRPA a second time to provide training to staff in the
areas of strategic planning, budget formulation, budget management, and the develop-
ment of annual work programs with measurable objectives.
Contact: Mr. Harry G. Haskell, Jr. or Mr. John H. Davis, Former
Former Chairman, NRPA Executive Director, NRPA
Phone (302) 654 -8997 (703) 820 -4940
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