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Home My Public Portal AboutPublic Comment Joyce Scardina Becker Darrah Johnston From: Town of Truckee, CA <webmaster@townoftruckee.com> Sent: Tuesday, September 8, 2020 4:59 PM To: Truckee; Hilary Hobbs Subject: *NEW SUBMISSION* Public Comment Form for Short-Term Vacation Rental Ordinance and Permit Program Public Comment Form for Short-Term Vacation Rental Ordinance and Permit Program Submission#: 530686 IP Address: 50.0.190.174 Submission Date: 09/08/2020 4:58 Survey Time: 12 minutes, 15 seconds You have a new online form submission. Note: all answers displaying"*****" are marked as sensitive and must be viewed after your login. Name Joyce Scardina Becker Email Joyce@TahoeEngaged.com Phone (optional) Public Comment Please see attached letter to the Tahoe Donner Lodge Condominiums. We live in a 60 unit building that is basically STIR. Every rule regarding safety and following "best practices"for Covid-19 is being broken, and no one is enforcing- not the association, not Tahoe Donner, not local government, not the police. lf your comment exceeds 2000 characters, please use the attachment function below to attach your comment in a separate document. Attachment Tahoe Donner Lodge Condominiums.docx Please ensure that you enter your email address in the box below and click the SUBMIT button to receive a copy of your submitted responses for Public Comment. Thank you, Town of Truckee This is an automated message generated by the Vision Content Management System'"^.Please do not reply directly to this email. 1 Dear Tahoe Donner Lodge Condominium Board and Jeff: As of July 8, 2020, there is a rise of the COVID-19 increase of cases in California - 289,468 total cases and a 6,562 total deaths. This represents the highest-ever 7-day average of new coronavirus cases since the pandemic began. Recent July 4t"gatherings will likely result in a continuing upward trend. Due to these circumstances, state public health directives have mandated that face masks be worn indoors in public areas such as entry ways, hallways, elevators and stairways. We arrived at our condo on Saturday,June 27 for the Summer season, and were appalled to see people walking inside the building without face masks.There was no signage indicating that face masks or social distancing were required inside a building. We contacted Jeff to ask that signage be placed within the building (entry doors, elevator, etc.), and Jeff did place signage. Regrettably, no one is following this mandate,which is totally unacceptable. It is clear that more needs to be done by the Tahoe Donner Lodge Condominium Board to ensure that State requirements for COVID-19 are being followed. Specifically, I request that every owner be contacted immediately, and make it very clear to all owners and renters that masks must be worn in all public areas of the building—entryways, lobby, elevator and hallways.The Board, Granite Peak and owners that are renting need to show they are practicing risk management and doing their due diligence to prevent an outbreak of COVID-19 in this building. Should an outbreak occur, it could be considered gross negligence on the part of the Tahoe Donner Lodge Condominium Board and Granite Peak for not doing their part to educate and protect other owners and renters. Please note that any Tahoe Donner Lodge Condominium units that are rented by owners are considered "short-term rentals" under the State of California requirements. Please refer to https://files.covidl9.ca.gov/pdf/guidance-hotels-lodging-rentals.pdf for details. Any owner who is renting their unit needs to adhere to these rules. Short-term rental operations should take steps to ensure renters are fully aware of the facility's new policies and procedures prior to their arrival. Recommended policies and procedures should include that the owner has the right to cancel reservations for renters with symptomatic conditions, and that there are new check-in procedures, physical distancing requirements, and cleaning and disinfecting schedules for accommodations. All owners who rent their units should be asking the following questions in a written signed document of their renters before their arrival at the Tahoe Donner Lodge Condominiums. (The same questions should be asked of all workers and non-renting owners who come into this building.) • Have you been diagnosed with COVID-19 or are you living with anyone who has been diagnosed with COVID-19? • Have you had a cold, cough, sore throat, fever, difficulty breathing, chills, muscle pain, headache, recent loss of taste or smell, any signs of any illness? • OR have you been living with someone who has these symptoms? Renters should monitor their temperature upon arrival and asked to use hand sanitizer and to wear a face covering at all times in common areas in the building. Appropriate signage should also be prominently displayed outlining proper face covering usage and current physical distancing practices in use throughout the property. Cleaning and Disinfecting Protocols Perform thorough regular cleaning in high traffic areas such as entry area, lobby area, hallways, elevator and areas of ingress and egress, including stairways, stairwells, handrails, and elevator controls including door handles,washer and dryer doors and controls. When choosing disinfecting chemicals, Granite Peak and homeowners who rent should use products approved for use against COVID-19 on the Environmental Protection Agency(EPA) approved list and follow product instructions. For all owners who rent their units: Take the proper steps to thoroughly clean and disinfect the rental unit after each guest stay. This includes wiping down and cleaning and disinfecting all high-touch areas, including bed rails, tables,TV remotes, headboards, countertops, kitchen appliances, refrigerator handles, stove knobs, mirrors, and other items. Remove all leftover recycling,garbage, and trash from the rental unit. Line all the garbage cans, which will make it easier to dispose of tissues and other waste. Empty any food items the previous guest may have left in the refrigerator,freezer, and pantry. All linens must be removed and laundered between each guest stay, including items that appear to not have been used. When cleaning bedding,towels, or other laundered items in rental units, wear disposable gloves when handling dirty laundry and discard them after each use. Wash hands with soap or use hand sanitizer immediately after gloves are removed. Do not store extra linens in the rental unit. Provide such items only on request. Do not shake dirty laundry.This will minimize the possibility of dispersing virus through the air. Launder items as appropriate in accordance with the manufacturer's instructions. Launder items using the warmest appropriate water setting for the items and dry items completely. Clean and disinfect laundry hampers according to guidance above for surfaces. If possible, consider placing a bag liner that is either disposable and thrown away after each use or can be laundered after each use. Clean all soft surfaces based on the manufacturer's instructions, as appropriate. Remove visible dirt and grime and then clean with the appropriate cleaner for the material. If possible, machine-wash items according to the manufacturer's directions. Kitchen items, including pots, pans, and utensils, must be cleaned between each guest stay. All dishes must be washed, including the ones in the cabinet. Provide adequate dish soap and new, unused sponges for each guest upon arrival. Consider replacing utensils with one-time use dinnerware, if feasible. After each guest stay, properly clean all appliances and kitchen areas, including refrigerator shelving,the oven stovetop, coffee-makers,toasters, pantry shelves, and other areas. Where possible, do not clean floors by sweeping or other methods that can disperse pathogens into the air. Use a vacuum with a HEPA filter wherever possible. (This type of vacuum should also be used by Granite Peak in the common areas.) Bathroom toilets, showers, bathtubs, sinks, cabinets, and shelving should be disinfected with a multi-surface cleaner approved for use against COVID19 by the EPA. Mirrors and any glass should be properly wiped down.The bathroom floor should also be vacuumed and/or mopped. Equip the rental unit with additional hand soap, paper towels,toilet paper, disinfecting spray or wipes, and hand sanitizer. If using an external or professional cleaning company, communicate expectations and plans for cleaning and disinfection standards, and get periodic confirmation that they are being followed by the contracted company. Consider leaving the rental vacant for 24 to 72 hours after a guest has departed, if feasible. Any rental unit intended for large gatherings, including conferences, weddings or meetings, should not be rented until such operations can resume. Lastly all guests/renters, (and workers) in the building should complete an brief form emailed approximately two weeks after their visit to make sure they are well and have no symptoms (symptoms described above). Owners who rent their units should follow up with renters, and owners who have stayed in their units should complete the same form. Granite Peak can contact any workers coming into the building. In order to stop this deadly disease, it takes strong measures by all to ensure a safe environment. We recommend you implement these procedures immediately. Respectfully, Joyce Scardina Becker and Dana Becker