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HomeMy Public PortalAbout2022-05-26 packetNOTICE OF MEETING AND TENTATIVE AGENDAi City of Jefferson Public Safety Committee Thursday, May 26, 2022 7:30 a.m. Jefferson City Police Department – 401 Monroe Police Training Room TENTATIVE AGENDA 1.CALL TO ORDER 2.APPROVAL OF MINUTES 3.OLD BUSINESS 4.NEW BUSINESS a.Update on Animal Shelter Cremation Policy (Schreiber) b.Approving a $67,092.09 Contract with BusComm, a Sole Source Provider, for the Purchase, Installation, and Training of the Upgraded PD Recording System (M.A. Benward) c.Fire Station 3 siding repair and replacement (Chief Schofield) 5.OTHER BUSINESS a. Fire Department Update (Chief Schofield) b. Police Department Update (Chief Schroeder) 6.ADJOURN NOTES i Individuals should contact the ADA Coordinator at (573) 634-6570 to request accommodations or alternative formats as required under the Americans with Disabilities Act. Please allow three business days to process the request. TO JOIN VIRTUALLY, CLICK HERE: https://jeffersoncity.webex.com/jeffersoncity/j.php?MTID=mdf1b2abcbbfbcda02238f35e2968cff7 Or Call-in: 1-404-397-1516 Meeting Number: 2484 476 4899 Meeting Password: 1234 1 Public Safety Committee Meeting Call to Order The March 31, 2022, Public Safety Committee meeting was convened at 7:30 a.m. by Councilman Schreiber. Attendance Present: Committee Members: Councilman Mark Schreiber, Councilman Derrick Spicer, Councilman Hank Vogt, Councilman Scott Spencer and Councilwoman Laura Ward. Guests: Mayor Carrie Tergin (virtual), Councilman Mike Lester, Councilman Ron Fitzwater, City Administrator Steve Crowell, Fire Chief Matt Schofield, Police Chief Roger Schroeder, Police Captain Deric Heislen, and Police Captain Eric Wilde. Chief Schroeder introduced Administrative Assistant Lannah Rallo who is replacing Administrative Assistant Kay Stuefer upon her retirement on April 1st. Approval of Minutes Councilwoman Ward made a motion to approve the December 30, 2021 minutes. Councilman Spicer seconded the motion. Minutes were approved. Discussion of Agenda Items OLD BUSINESS Captain Wilde gave an update on the Missouri Department of Homeland Security grant to install license plate readers (LPRs) in the downtown areas and the ingress/egress areas of the Capitol. The grant is in the amount of $46,750, and is intended to enhance safety surrounding the capital. Flock Safety will be the vendor for the LPRs. The requested acceptance of the grant will be on the April 4th City Council agenda. NEW BUSINESS Authorizing a Supplemental Appropriation to the Jefferson City Police Department Amending the 2021-2022 Annual Budget, and Authorizing a Sole Source Expenditure of $48,556.39 of Drug Forfeiture Justice Funds for Lexipol Policy and Procedural Management Software Chief Schroeder stated the police department has been working toward accreditation for several years, but there has been no time to achieve it with present staffing. The department would like to pursue national accreditation with Lexipol, which writes and revised policies as it relates to laws in each state. The initial cost is $33,313 for the software and first year of service. The annual fee after the initial cost is $13,065. The money for Lexipol would be paid from the Department of Justice Forfeiture Fund. The sole source provider has been approved by the 2 Finance Department. Midwest Public Risk, which partners with Lexipol, offers a 25% discount. Captains Heislen and Wilde have previously been assigned to work toward accreditation. Chief Schofield advised the fire department uses Lexipol. There is some groundwork by the department involved, but Lexipol is an industry leader, and the fire department has been satisfied with its product. Councilwoman Ward made a motion to forward the item onto the City Council for approval. Councilman Spencer seconded the motion. Motion approved. Authorizing a Supplemental Appropriation to the Jefferson City Police Department Animal Control Division Amending the 2021-2022 Annual Budget, and Authorizing an Expenditure of $33,031.25 of Animal Shelter Donations for MDTs and E-ticketing Printers. Chief Schroeder stated the police department is requesting a supplemental appropriation to purchase five mobile data terminals (MDTs) and e-ticketing for Animal Shelter vehicles. The equipment will mirror the equipment in patrol vehicles. The equipment will increase the efficiency of the job with the ability to integrate with the 911 system and the Animal Shelter’s Shelter Pro software. This would enable work to be done in the field instead of returning to the Shelter. The $33,031 for the equipment would be paid from the Animal Control donation fund. Councilman Spicer made a motion to forward the item onto the City Council for consideration. Councilwoman Ward seconded the motion. Motion approved. Authorizing the Renewal (year 2) of Bid 3156 for the Upfitting of Police Vehicles to Turn- Key Mobile of Jefferson City, MO. Chief Schroeder asked to extend the initial contract for upfitting the patrol vehicles another year. Thirteen cars will need to be upfitted with equipment in the next 12 months. Chief Schroeder stated the amount requested is $75,000. It costs approximately $2,800 to upfit each vehicle, for a total of $36,400. The remaining $38,600 is a cushion and not expected to be expended. Turn Key Mobile is efficient and good to work with. The item is on the City Council’s April 4th agenda. Auto-Aid Follow Up Discussion Chief Schofield issued a reminder of the difference between auto-aid and mutual aid, and gave a presentation to update the committee on the auto-aid agreement with neighboring fire district jurisdictions. This agreement does not preclude the Jefferson City Fire Department from assisting in mutual-aid. The auto-aid agreement response is for first alarm structure fires, providing assistance with one apparatus, and stipulates that the fire department with jurisdiction maintains jurisdiction. Those participating in the agreement with the Jefferson City Fire Department are Cole County, Region West, Osage, and Holts Summit. Chief Schofield discussed the benefits of the auto-aid agreement and defined areas of assistance. This is a starting point, and Chief Schofield expects enhancements and modifications in the future. Chief Schofield stated the agreement will be ready for presentation to the City Council on April 18th. Councilman Spencer made a motion to move the item onto the City Council for consideration. Councilman Spicer seconded the motion. Motion approved. 3 Update on the Status of Body Cameras Chief Schroeder advised the cost assessment for body cameras has been completed. The amount has increased from earlier assessments due to staffing needs. Captain Wilde advised two pilot cameras are being used by officers. He has been in contact by phone and email with the Kansas City Police Department regarding their use of the Panasonic body cameras. They are satisfied with the quality of the product. The Panasonic cameras would be purchased on a State of Missouri contract from Turn Key Mobile. Captain Wilde has been meeting weekly with the vendor regarding needed adjustments to the equipment. City Administrator Crowell advised the use of Rescue Plan money for this project and others would be discussed at the City Council meeting on April 4th. In answer to Councilman Spencer’s inquiry into the additional personnel needed, Captain Wilde responded it would require extra staffing for the uploading, downloading, and storage of information, as well as fulfilling Sunshine Law requests. Update on Animal Shelter Cremation Contract In City Attorney Moehlman’s absence, this item has been tabled until the next meeting. OTHER BUSINESS Fire Department Update Chief Schofield stated they currently have two firefighter vacancies they are in the process of staffing. Captain Dirk Protzman will retire on April 11th. The fire department has been busy with training and the 1582 physicals. These physicals are a key requirement prior to the department’s annual physical fitness testing to be held in early April. Aircraft training will also be held in early April. Chief Schofield stated Fire Service Day will be recognized at the Capitol on April 5th. The 50th anniversary of the Fire Marshal’s Office will also be commemorated. Chief Schofield advised Cole County Emergency Management Director Nick Tietsort was attending training and could not attend the meeting today. In response to Councilman Schreiber’s inquiry about the State Fire School, Chief Schofield advised it would be held in Columbia this year. Chief Schofield advised problems with the burn building have rendered it unsafe for live fire training. The replacement of the burn building has been a budget request for several years. In regard to replacement of the Aircraft Rescue and Fire Fighting truck, Chief Schofield advised he is searching for federal funding. The transition to bio-diesel equipment is also a consideration. Councilman Spencer stated the 1582 physicals are critical. He asked Chief Schofield if a unified approach with Cole County toward a training facility has been considered. Chief Schofield advised Cole County Fire has indicated in the past they are not interested in partnering in a burn building. 4 Police Department Updates Chief Schroeder gave an update on personnel. Senior Animal Control Officer Matt Barry was promoted to Animal Shelter Manager. John Cline, a former animal control officer, has returned to that position. Angela Crabtree has been employed as an animal control officer. There remains one vacancy at the Shelter. Other vacancies include 5 communications operators and 10 police officers. Chief Schroeder advised the department is working diligently to recruit, but not having success in generating interest. There are currently three communication operator applicants, two police officer applicants, and three animal control officer applicants in the hiring process. The two police officer applicants are POST licensed. One applicant is from the State of California and one is a returning officer. The department initiated the incentive program with the hiring of Officer Sanning. Officer Sanning is from Grandview, Missouri and has three year’s experience. Chief Schroeder advised he has submitted nominations to the Department of Public Safety for the Governor’s Medal of Valor Award. Retired Police Officer Jeff Collins and Officer John Lehman were nominated for an officer-involved shooting fatal in January 2021. Officers Dawson Payne and John Lehman were nominated for an officer-involved, fatal shooting in June 2021. Sgt. Mike Ottolini and Officer Alex Clawson received the Governor’s Metal of Valor Award last year for an April 2020 fatal shooting of a suspect who shot Officer Clawson. Other Updates In response to Councilman Spencer’s inquiry into the hiring of a police chief, City Administrator Crowell advised the hiring is in process. The hiring committee will make a recommendation to C.A. Crowell who will forward the recommendation to the City Council. City Administrator Crowell stated, regarding the issue of the Public Safety Tax, the City, and the FOP is close to completing the contract. Councilwoman Ward stated this would be Councilman Vogt’s last Public Safety Committee meeting. Councilman Schreiber thanked him for his service to the committee. Councilman Schreiber stated the next meeting would be held on April 28th. Adjourn Councilwoman Ward made a motion to adjourn. Councilman Spicer seconded the motion. Meeting was adjourned at 8:35 a.m. BILL SUMMARY BILL NO: SPONSOR: SUBJECT: Approving a $67,092.09 Contract with BusComm, a Sole Source Provider, for the Purchase, Installation, and Training of the Upgraded 911 Recording System DATE INTRODUCED: June 6th, 2022 DEPARTMENT DIRECTOR(S): CITY ADMINISTRATOR: Steve Crowell STAFF RECOMMENDATION: Approve. SUMMARY: Approval of this expenditure would refresh/upgrade the recording system of the Police Department. The current system is at the end of its useful life. BusComm is the current provider of service and maintenance of the current system. BusComm is also the only authorized provider of equipment and services for the Missouri region which qualifies this as a sole source. ORIGIN OF REQUEST: Police DEPARTMENT RESPONSIBLE: Police PERSON RESPONSIBLE: Roger A. Schroeder, Chief of Police BACKGROUND INFORMATION: The various technology upgrades within the department have created issues with the phone recorder’s outdated method of receiving the audio data. The BusComm “refresh” will upgrade the hardware and software to continue receiving the best quality audio recordings. The new hardware and software also use the latest technology which will allow the department to move its 911 infrastructure on the recorder from analog recording to digital recordings. The department currently owns software licenses for the PD and is adding 19 for the Animal Shelter phones as they are under the Police Department and are currently not recorded. To install an entirely new system would be much costlier than upgrading the current system. FISCAL INFORMATION: The cost to upgrade the recording system is $67,092.09. The funding source for this procurement will be Sales Tax G, account 45-990-575020 Communications Equip Upgrades. The ongoing maintenance cost is $8,671.38 which is funded in 10-390-547020 Maintenance Agreements. FINANCE DEPARTMENT PURCHASING DIVISION SUBJECT: Sole Source Procurement — BusComm Police Department RECOMMENDATION: Staff recommends purchasing equipment and services from BusComm of Fenton, Missouri by means of sole source procurement. This expenditure is to refresh/upgrade the recoding system of the Police Department. The current system is at the end of its useful life. To install an entirely new system would be much costlier than to upgrade the current system which is a Verint system. BusComm is the current provider of service and maintenance of their current system. BusComm is also the only authorized provider of equipment and services for the Missouri region which qualifies this as a sole source. We are asking for approval to declare this purchase as a sole source and to approve the expenditure and contract. The total cost for the equipment, installation, and training is $67,092.09. The on -going maintenance cost is $8,671.38 for the first year. SOLE SOURCE PROCUREMENT: Equip, Install, Training Maintenance Total $67,092.09 $8,671.38 $75,763.47 BusComm, Fenton, MO FISCAL NOTE: Account Number Description FY 2022 Budget Expended or Encumbered Amount Estimated Spend Amount Balance 45-990-575020 Communications Equip Upgrades — Sales Tax G Funds $218,614.23 $153,614.85 $67,092.09 $2,092.71 10-390-547020 Maintenance Agreements — Police Dept General Funds $88,613.00 $32,793.90 $8,671.38 47,147.72 Total Amount. $75,763.47 ATTACHMENTS - SUPPORTING DOCUMENTATION Signature Pur asing Agen 4/2 /2� r/IMMO MINI i BusComm INCORP011 (0 Physical Address: BusComm Incorporated 2025 Craigshire Road, Suite 110 St. Louis, MO 63146 (314) 567-7755 Mailing Address: BusComm Incorporated PO Box 628 Fenton, MO 63026 AGREEMENT NUMBER SC20-200455R2 ACCOUNT EXECUTIVE Scott Cason DATE PREPARED 04-07-2022 Sales Agreement and Guaranteed Maintenance Support (GMS) Agreement INVOICE TO: INSTALLATION IF DIFFERENT: Chad Stieferman Same Jefferson City Police Department 401 Monroe Street Jefferson City, MO 65101 Customer Phone Number Tax Status Customer Status Customer Purchase Order Number (573)634-6363 Exempt Existing QTY Item Number Description Per Unit Total Equip Amount Required GMS Total Annual Rate Verint Recording for Public Safety - JCPD 1 89-270-0093 Verint 7000 Consolidated Server LO (SVR7KH1-CON-LO) 610,902.00 $10,902.00 1 89-270-0068 Add on Media Storage 3x960GB SSD, SanDisk (RAID5, SSD-SD3R5) 61,291.50 51,291.50 1 89-270-0120 Add on Intel Ethernet Network OCPI357-T4, Quad Port 1 GBASE-T (RJ45), Mezzanine Card $580.50 6580.50 1 89-270-0019 Add On AudioCodes LD Card 8 Analog Ports (PCI-e) 61,260.00 $1,260.00 1 89-270-0125 Add On Windows Server 2019 KIT for Series 7k Server (Std, Consolidated & Data Servers) 60.00 60.00 1 70SB173000000 Creative Labs Sound Blaster Playl 3 External USB Sound Adapter 622.61 522.61 1 202424 Toshiba Canvio Ready 1TB USB 3.0 External Hard Drive 662.39 662.39 66 93-630-0011 v5 Operational Recording License conversion to Verint Public Safety Call Recording 5208.00 513,728.00 1 93-630-0020 Upgrade from AL5.x - Verint Recording Public Safety Integration Package 61,000.00 61,000.00 19 93-630-0003 Verint Public Safety Call Recording (Channel based) 6520.00 $9,880.00 6 93-630-0013 Conversion from AL5.x oQM to Verint Public Safety Screen Recording and Quality Management 6138.00 $828.00 19 93-630-0005 Verint Public Safety Quality Management (Named Employee) S170.00 S3,230.00 1 LS220D0402 Buffalo LinkStation 4TB (2x2TB) NAS 5305.98 6305.98 Verint Recording for Public Safety - DR/Secondary 1 89-270-0099 Verint 7000 Recorder Server (SVR7KLE1-REC) 66,628.50 $6,628.50 1 89-270-0068 Add on Media Storage 3x960GB SSD, SanDisk (RAID5, SSD-SD3R5) 61,291.50 51,291.50 1 89-270-0120 Add on Intel Ethernet Network OCPI357-T4, Quad Port 1GBASE-T (RJ45), Mezzanine Card 6580.50 $580.50 1 89-270-0019 Add On AudioCodes LD Card 8 Analog Ports (PCI-e) 51,260.00 $1,260.00 Warranty: None Finance Proposal: N/A All financing transactions require the first and last payments due upon execution the Advance Payments: Finance Agreement. Documentation Fee: A documentation fee equal to $175.00 will be due upon execution of the financing contracts. Sub -Total 652,851.48 See Page 2 Installation See Page 2 Training See Page 2 Tax See Page 2 Total See Page 2 See Page 2 Special Instructions Please include the Sales Agreement Number on your Purchase Order. Any unused portion of the existing Comprehensive Maintenance Support Agreement will be applied to the invoice for the new maintenance agreement for the upgraded recording solution. Payment Terms 50% with order, 50% upon final acceptance. Payments made via credit card will be charged a 3.5% convenience fee on the payment. Page 1 of 5 BusComm InC011P0 RA7En Physical Address: BusComm Incorporated 2025 Craigshire Road, Suite 110 St. Louis, MO 63146 (314) 567-7755 Mailing Address: BusComm Incorporated PO Box 628 Fenton, MO 63026 AGREEMENT NUMBER S C20-200455 R2 ACCOUNT EXECUTIVE Scott Cason DATE PREPARED 04-07-2022 Sales Agreement and Guaranteed Maintenace Support (GMS) Agreement INVOICE TO: INSTALLATION IF DIFFERENT: Chad Stieferman Same Jefferson City Police Department 401 Monroe Street Jefferson City, MO 65101 Customer Phone Number Tax Status Customer Status j Customer Purchase Order Number (573)634-6363 Exempt Existing l QTY Item Number Description Per Unit Total Equip Amount Required GMS Total Annual Rate Sub -Total from previous page $52,851.48 552,851.48 1 89-270-0126 Add On Windows Server 2019 KIT for Series 7k Server (Recorder & Application) $0.00 50.00 1 7058173000000 Creative Labs Sound Blaster Play! 3 External USB Sound Adapter 522.61 522.61 1 202424 Toshiba Canvio Ready 1TB USB 3.0 External Hard Drive 562.39 562.39 16 93 630-0011 v5 Operational Recording License conversion to Verint Public Safety Call Recording 5208.00 53,328.00 Warranty: None Finance Proposal: N/A All financing transactions require the first and last payments due upon execution the Advance Payments: Finance Agreement. A documentation fee equal to 5175.00 will be due upon execution of the financing Documentation Fee: contracts. Sub -Total 656,264.48 58.671.38 Installation 510,127.61 Training 5700.00 Tax 50.00 Total 567,092.09 58,671.38 Special Instructions Please include the Sales Agreement Number on your Purchase Order. Any unused portion of the existing Comprehensive Maintenance Support Agreement will be applied to the invoice for the new maintenance agreement for the upgraded recording solution. Payment Terms 50% with order, 50% upon final acceptance. Payments made via credit card will be charged a 3.5% convenience fee on the payment. Page 2 of 5 Customer Requirements 1.Physical Installation Requirements: • Customer will provide necessary space to install the recorder. Note that space for the speakers, keyboard, mouse and monitor must be considered. •If you are installing the recorder in a rack or cabinet, you will need to Include rails with your purchase or provide a shelf or tray in the rack or cabinet for the recorder. 2. Environmental Requirements: • Ambient Temperature - +45 to +85 Degrees F •Relative Humidity — 40% to 60% Non -Condensing •Altitude — 0 to 10,000 Feet 3.Telephone Recorder Connections: •Customer must provide a punch down (66 or 110) block within 6 feet of the recorder's install site to accommodate 6' installation cables. Longer cables are available if required but must be pre -ordered. This termination will represent parallel connections of analog audio or digital station (tap) extension terminations. Please contact your sales representative for information regarding digital trunk connections. 4.Radlo Recorder Connections: -Customer must provide a punch down block (66 or 110) within 6 feet of the recorder's install site to accommodate 6' installation cables. Longer cables are available if required but must be pre -ordered. These terminations represent the required radio frequencies and/or "selected audio" positions, These terminations will be a two -wire connection of transmit/receive audio for each required frequency and/or microphone/speaker for each selected audio" position. 5.Passive VOIP Recording: -Customer must provide the RJ-45 network cable to the recorder from a configured SPAN port. The SPAN port will provide a mirrored copy of all the packets from the phones which are to be recorded. The Customer is responsible for configuring and maintaining this managed switch. 6.Multicast Recording: •Customer must provide the RJ-45 network cable from the managed switch to the recorder. It is the customer's responsibility to ensure the recorder can 'join" and "see" the multicast traffic. The Customer is responsible for configuring and maintaining this managed switch. 7.Active Recording: •Customer must provide the RJ-45 network cable from the managed switch to the recorder. It is the customer's responsibility to ensure the recorder is on the correct network. The Customer is responsible for configuring and maintaining this managed switch. 8.Screen Recording: - Customer must provide a suitable network infrastructure for recording necessary screens. This Includes, but is not limited to computers, switchers/routers and network bandwidth. The Customer is responsible for providing the necessary network security for the screen recording clients to access the recorder. 9.LAN/WAN Recorder Connection: •A representative from your IT Department must be present at the time of installation. The recorder can operate either using DCHP or a static IP. Customer is responsible for identifying which method is used and providing the details to the installation team prior to installation. Customer must provide the RJ-45 network cable from the managed switch to the recorder. If the recorder will reside on a different IP subnet than remote workstations, it is the Customer's responsibility to provide connectivity between the subnets. The Customer Is responsible for providing the necessary network security for the recorder to function correctly. 10.Quallty of Lines: •The recorder is normally connected as a passive device and records any audio present on the lines connected to the system. This includes any noise, hum, static, or crosstalk caused by noise from the telephone system, patches, and radio system. Customer wilt be responsible for providing clear audio to the recorder. 11Audio Termination Labeling: •Customer will be responsible for clearly identifying and labeling all terminations to be connected to the recorder. Any lines that are not clearly identified and labeled will be excluded and not set up with the recorder unless altemate arrangements are made in advance. Page 3 of 5 Customer Requirements Cont. 12.Remote Diagnostics: •The recorder can be remotely monitored and managed. This service requires Internet accessibility but you, as the user, can determine when and who can attach to your recorder. 13.Power Connections: •Customer must provide a standard 110v electrical outlet at the recorder's intended site. Adequate power connections for the Monitor and Speakers must also be available. Unless specifically detailed in the proposal, the Customer is responsible for providing an appropriately sized Uninterruptible Power Supply. 14.Motorola Astro P25, Motorola SmartNet Trunked Radio Interface, Motorola SmartZone Trunked Radio Interface: •If included in the system order, Customer will be responsible for providing the AIS Server, the serial link between the Motorola SystemWatch PC and the recorder, or the link and IP address to interface with the Motorola ATIA port. A separate Installation Guide/Customer Requirements document will be provided outlining the additional requirements involved with integrating with these system. 15.Virus Protection: - Customer will be responsible for providing Anti Virus software to be installed on the recorder. We recommend either Norton or McAfee and will assist with the Installation and configuration of the Anti Virus software. Virus Infection Is not included in the Warranty or subsequent service coverage and costs for repairing a system Infected with a virus will be billed to the Customer. 16.Operating System Updates: •Customer will be responsible for downloading and applying Operating System Updates on the recorder (after the initial system installation). Operating System Updates are not included in the Warranty or subsequent service coverage and costs for applying them will be billed to the Customer. 17.Administrator and User List: •Customer will provide a list of users and passwords of individuals who will be accessing the recorder with appropriate (Administrator/User) designations to the installation team. 18.Installatlon Team Responsibilities: • Recorder Installation — the installation team will unpack the recorder and make connection to the identified audio terminations and network connections. • Channel Testing — Installation team will test each channel connected to the recorder. -System Setup — Installation team will set up the recorder to maximize system performance. Included in this set up is the naming of channels and setting up users within the system. •Training — Installation team will provide up to two hours of training for up to ten users at the time of installation. If a second visit Is required because the personnel to be trained were not available at the time of installation, additional charges may apply. •Other Vendor Effort— Customer is responsible for any charges from other vendors including, but not limited to, telephone, radio, network services, or cabling for either site preparation or installation completion. In no case will the installation team request the support of any other vendor without Customer's prior approval. 19.Exlsting Recording System: •The installation team will disconnect the existing recording system. The Customer will be responsible for the physical removal of the existing recording system. 20.Addltional Services: •Any installation requirements beyond those described above may require a pre -installation site visit and will require a separate installation quote above and beyond the standard installation services that may have been quoted previously. In such cases, a separate and mutually agreed scope -of -work document will be provided. Page 4of5 Terms and Conditions 1. Warranty BusComm Incorporated warrants the equipment against defective parts and workmanship for the period designated on page 1 of the Sales Agreement. Upon notification of a defect, BusComm Incorporated shall have the option to repair or replace the defective part of the equipment, and such repair or replacement shall be Customer's sole and exclusive remedy. All replaced parts shall become the property of BusComm Incorporated. In addition, during the warranty period, BusComm Incorporated shall perform, free of charge, all necessary maintenance to keep the equipment in good working condition and repair, including the fumishings of all necessary labor and materials. BusComm Incorporated furnishes this warranty in lieu of all other warranties; either expressed or implied warranties of merchantability and fitness for a particular purpose. Any and all warranties shall be void as to equipment damaged or rendered unsupportable by negligence of non-BusComm Incorporated personnel, misuse, theft, vandalism, fire, water or other peril, or moving, repair, relocation or alteration of the equipment not authorized by BusComm Incorporated. BusComm Incorporated shall not be liable for any damages, incidental, consequential, or otherwise, or commercial loss from any causes, nor for personal injury or property damage, except as such is caused by negligence of BusComm Incorporated employees. BusComm Incorporated's liability is limited to the repair or replacement of defective parts. 2. General Terms (A) It is in our mutual interest to make installations as efficient as possible. You must provide an installation environment in accordance with the Customer Requirements and Recommendations outlined in your proposal and Sales Agreement. You should let us know in advance of any unique site problems or if you need assistance preparing your environment so we can provide a quote for additional site preparation work. (B) We do business with you because we can satisfy your needs and understand your ability to meet your obligations to us. If you want to assign your rights or obligations under this agreement, we reserve the right to approve that assignment to make sure that our risks are not being increased. (C) BusComm Incorporated is not liable for Incidental or consequential damages for non-performance of any obligation under this agreement. (D) BusComm Incorporated will make every effort to deliver the equipment as soon as possible, but cannot guarantee a specific delivery date. (E) This order becomes a mutually binding agreement upon signature of the purchasing party. Once an order is placed, purchaser has the right to cancel this contract until midnight of the third business day after the day on which the purchaser signs this agreement "Third Business Day" shall exclude all intervening Saturdays, Sundays and national and state holidays. Notice of cancellation, if given by mail, is effective when deposited in the mail properly addressed with postage prepaid. No refunds will be given for orders cancelled after the third business day. (F) By signing this agreement, you have created a security agreement and have given BusComm Incorporated a purchase money security interest in the equipment. To protect our right to repossess the equipment if you have not paid for it, we may file a copy of this agreement as a financing statement with the appropriate state authorities and you agree to sign a financial statement, if requested. You are also representing that you are financially solvent and able to pay for this equipment when you are invoiced for it. (G) The sale price does not Include any personal property, use taxes or similar taxes Imposed by the purchaser's home state. You are responsible for paying these. Appropriate sales taxes, if applicable, will be collected. (Ii) In the unlikely event BusComm Incorporated has to take steps to collect payments due beyond invoicing, we can hold your organization responsible for interest at the maximum lawful rate from the due date of payment, costs of collection, and reasonable attomey's fees. 3. Comprehensive Guaranteed Maintenance Support Agreement (GMS) BusComm Incorporated shall provide maintenance support to Customer for the Items purchased from BusComm Incorporated. Any accessories will not be covered by the GMS Agreement. Accessories include, but are not limited to, headsets, foot pedals, microphones, SpeechMics, and DPM's. BusComm Incorporated shall begin providing support following the warranty period stated on page 1 of the Sales Agreement. BusComm Incorporated's Comprehensive GMS Agreement provides prompt response to all support calls twenty-four (24) hours per day, seven (7) days a week, and three hundred and sixty-five (365) days a year. The Customer is guaranteed priority support and response to reported system issues within thirty (30) minutes of receipt of Customer's support request. Please see the Comprehensive GMS Agreement for complete details. 4. Uncontrollable Circumstances If the performance of any part of this contract by BusComm Incorporated is prevented, hindered, delayed or otherwise made impractical by reason of any flood, riot, fire, strike, explosion, war or any other cause beyond the control of BusComm Incorporated, BusComm Incorporated shall be excused from such performance to the extent that it is prevented, hindered or delayed by such causes. Upon the occurrence of any such events, BusComm Incorporated shall use its reasonable efforts to notify Customer of the nature and extent of any such condition. It is also understood that all delivery and installation dates are approximate, and BusComm Incorporated shall under no circumstances be liable for damages — special, consequential, or otherwise — resulting from delays in delivery, installation or cutover. Guaranteed Maintenance Support GMS Purchase Order Number Customer initials for GMS Pro Rate GMS New Existing Customer Approval APPROVED BY: PRINT NAME PRINT TITLE X Page 5 of 5 BusComm $NCORPORAT$O April 27, 2022 Leigh Ann Corrigan Jefferson City Police Department 401 Monroe Street Jefferson City, MO 65101 Dear Ms. Corrigan: At your request, this letter is written to confirm that BusComm Incorporated is the sole source provider of sales, service and support for the Verint Recording for Public Safety Solution in Missouri. Leigh Ann, if you have any questions or if I can provide any additional information, please feel free to call me at 314-567-7755. Sincerely, John Moldthan President/CEO P.O. Box 628 Fenton, MO 63026 p.314-567-7755 f. 314-567-0863 Wed 4/27/2M 258 PM Stieferman, Chad RE: BusComm To Corrigan, Leigh Ann Cc Benward, Bethany BusComm is the authorized dealer in MO for Verint. We are simply upgrading our hardware and software and entering into a new maintenance agreement with BusComm for the new hardware and software. This upgrade will get us newer equipment to replace our current equipment that is at end of life. The new hardware and software also uses the latest technology which will allow us to move our 911 infrastructure on the recorder from analog recording to digital. We already own the 82 software license for the PD and are adding 19 for the Animal Shelter phones since they are under the Police Department and are currently not recorded. We also already own the Verint software and are just paying the upgrade fees for the new hardware and data conversion. If we went with a new vendor we would have to purchase the hardware, software, and all the licenses increasing the price. We are satisfied with the service we have received from BusComm and don't see a need to switch companies and purchase a whole new system. Added Bethany in case there is something more she can add. Hope this helps.