HomeMy Public PortalAboutCox Business- PD DispatchCO
BUSin@SS"
Commercial Services Agreement
8/13/2014
Cox Account Rep:
Carol Knight
Cox System Address:
Phone Number:
855-637-1206
3405 MCLemore Drive
Fax Number:
877-873-7044
Pensacola, FL 32514
Legal Company Name:
.
City of Crestview - PD Dispatch
,
Full Name:
-
Len Steinmeirer
Street Address:
201 STILLWELL BLVD
Billing Contact:
850-682-2055
City/State/Zip:
Crestview, Florida 32536
Fax:
Billing Address:
Contact Number:
850-682-2055
City/State/Zip:
Email Address:
Istelnmelrer@crestvlewpd.org
Cox Account it:
135-0000000-00
Service Description
Prev
QTy
New
QTy
Unit
Price
Term
(Months)
Service Charges
Monthly Recurring
One Time Activation t
Setup Fees
VoiceManager Flat Rated Local Line
0
3
$22.95
60
$68.85
VoiceManager Flat Rated Local Line
0
1
$15.00
60
$15.00
VoiceManager Anywhere Package
0
3
$9.05
60
$27.15
VoiceManager Utility Package
0
1
$0.00
60
$0.00
Business VoiceManager Group Hunting
0
1
$0.00
60
$0.00
Directory Listing -Non Published
0
1
$3.50
60
$3.50
Network Interface Fee - Multi -Line
0
4
$9.25
60
$37.00
Access Recovery Fee - Mufti Line
0
4
$2.00
60
$8.00
Cox Nickel 250 - Interstate
0
1
$0.00
60
$0.00
Installation / Activation Fee
0
1
$99.00
$99.00
Totals:
$159.50
$99.00
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For Dedicated Service Facilities (e.g. Private Line Type Services, Ethernet Services). By initialing here and signing below, No
Customer represents that at least 10% of the traffic on the designated circuit(s) is Inter -State in nature or Is Internet traffic.
." ,_. "__ ...-_. "� „, r �� :T7 • ,. ,; "aa y '7, ':`,i-, .., ;'a; "' ,�q ''tC'. "^f .�;?'.1,�"` 7'7 ,,,,..:%, ' - .i7t ,4. -,N.r
moving 850-682-2055, 850-682-3712,850-398-5177 and 850-689-2175 to new address on existing contract term.
99.00 transfer fee.
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By signing this Agreement, you represent that you are the authorized Customer representative and the Information above is true and correct. This Agreement binds Customer to
the terms and conditions attached to this Agreement (the 'Service Terms") and any other terms and conditions applicable to the Services set forth above, including without
limitation, the Cox tariffs, Service Guides, State and Federal regulations, the General Terms located at http://ww2.cox.com/aboutus/policies/business-general-terms.cox, and
the Cox Acceptable Use Policy (the "AUP"). Customer acknowledges receipt and acceptance of the Service Terms, the AUP and the General Terms by signing this Agreement.
This Agreement is subject to credit approval and Customer authorizes Cox to check credit. The prices above do not include applicable taxes, fees, assessments or surcharges
which are additional and may change. This proposal is valid provided Customer signs and delivers this Agreement to Cox unchanged within thirty (30) days from the date above.
In addition to any other termination rights in this Agreement, Cox may terminate this Agreement without liability at any time prior to installation of Services or if Cox determines
that Customer's location is not reasonably serviceable according to Cox's standard practices. If Customer terminates or decreases any Service that is part of a bundle offenng,
the remaining Service(s) shall be subject to price increases for the remaining Term. Each party may use electronic signature to sign this Agreement, provided the electronic
signature method used by Customer is acceptable to Cox. "Acceptance" of the Agreement by Cox shall occur upon the earlier of (i) Cox's countersignature of this Agreement or
(n) Cox's installation of Service at Customer's location. If Customer cancels this Agreement prior to installation of Service by Cox, Customer shall be liable for Cox's costs
incurred. If Cox Equipment is not returned to Cox after disconnection of Services, Customer shall be liable for the Cox Equipment costs. I acknowledge that I have read and
understand the 911 disclosures in Section 2 of the Service Terms.
C�Author� atu�e
�!/QO 1l
Cox Communications Gulf Coast, LLC; Cox Florida Telcom, LP
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Signgr /1 )�C�' `
Signature:
Pnntt: �e/J___
Print:
Title P 'on ♦ / �� /' %
1 / y
Title Position:
/
Date.
Date:
Version 1.0 : 12/09/2013
Page 1 : 4:38:07 PM
This "Agreement" includes the terms and conditions (i) on the previous page
or, if in the Cox Business e-commerce environment, as selected above (the
"Cover Page"); (ii) on this page, including without limitation all policies and
terms incorporated into this page (the "Service Terms"); and (iii) set forth
at htto://ww2.cox.com/aboutus/policies/business-general-terms.cox (the
"General Terms").
1. Tariffs/Service Guide If Customer is purchasing any Service that is
regulated by the FCC or any State regulatory body ("Regulated Service"),
then Customer's use of such Regulated Service is subject to the regulations
of the FCC and the regulatory body of the State in which the Customer
location receiving the Regulated Service is located (which regulations are
subject to change), as well as the rates, terms, and conditions contained in
tariffs on file with State and Federal regulatory authorities. For States
where the Regulated Service is de-tariffed, the Regulated Service is
provided pursuant to the rates, terms and conditions for the Cox Service
Guide for that State (the "SG"), which may be found at
htto://ww2.cox.com/business/voice/regulatorv.cox and which terms are
incorporated herein by reference. Cox may amend such tariffs and the SG
and the Regulated Service shall be subject to such tariffs, or, if applicable,
the SG, as amended. Customer must disclose to Cox if Customer intends to
use the Regulated Services with payphone service. The tariffs and the SG
contain cancellation or termination fees due in the event of cancellation or
termination (including partial termination) of a Regulated Service prior to
the Term selected on the Cover Page. Termination fees include, but are not
limited to, nonrecurring charges, charges paid to third parties on behalf of
Customer, and the monthly recurring charges for the balance of the Term.
2. E911 Services FOR IMPORTANT INFORMATION ABOUT COX'S 911
PRACTICES, PLEASE REVIEW THE INFORMATION ABOUT E911 SERVICE IN
THE GENERAL TERMS AND ON THE WEBSITE
htto://ww2.cox.com/business/voice/reaulatorv.cox• ONLY THE EMTA WILL
HAVE BATTERY BACKUP PROVIDED BY COX. CUSTOMER IS RESPONSIBLE
FOR BATTERY BACKUP FOR THE IAD, ESBC, ATA AND ALL CUSTOMER
EQUIPMENT. IN THE EVENT OF A POWER OUTAGE, CUSTOMER'S
TELEPHONE SERVICE USING AN EMTA WILL CONTINUE TO OPERATE AS
USUAL FOR UP TO EIGHT HOURS WITH THE BACKUP BATTERY PROVIDED
BY COX. THE DURATION OF SERVICE DURING A POWER OUTAGE USING AN
IAD, ATA, AND ESBC WILL DEPEND ON CUSTOMER'S BATTERY BACKUP
CHOICE. IF THE EMTA, ATA, ESBC OR IAD THAT SUPPLIES YOUR
TELEPHONE SERVICE IS DISCONNECTED OR REMOVED AND/OR THE
BATTERY IS NOT CHARGED OR IS DAMAGED, SERVICE, INCLUDING
ACCESS TO 911 OR E911, WILL NOT BE AVAILABLE. COX SHALL NOT BE
RESPONSIBLE OR LIABLE FOR ANY FAILURE TO RECEIVE SERVICE OR FOR
THE FAILURE OF ANY 911 OR E911 CALL IF CUSTOMER REMOVES OR
DISCONNECTS THE EMTA, ATA, ESBC OR IAD OR IF CUSTOMER FAILS TO
CHARGE THE BATTERY FOR SAID DEVICES AT ANY TIME DURING THE TERM
OF THIS AGREEMENT. COX USES YOUR TELEPHONE SERVICE ADDRESS TO
IDENTIFY YOUR LOCATION FOR E911 SERVICE. IF THE EMTA, ATA ESBC
AND/OR IAD INSTALLED IN YOUR BUSINESS IS MOVED, THE E911
DISPATCH MAY NOT RECEIVE YOUR CORRECT ADDRESS. PLEASE NOTIFY
COX IF YOU WOULD LIKE TO MOVE OR RELOCATE YOUR TELEPHONE
SERVICE. IT CAN TAKE UP TO 2 BUSINESS DAYS FOR YOUR NEW
ADDRESS TO BE UPDATED.
3. Service Start Date and Tenn This Agreement shall be effective upon
execution by Customer and "Acceptance" by Cox (as such term is defined
on the Cover Page). The "Initial Term" shall begin upon installation of
Service and shall continue for the applicable Term commitment set forth on
the Cover Page. However, if Customer delays installation or is not ready to
receive Services on the agreed -upon installation date, Cox may begin billing
for Services on the date Services would have been installed. Cox shall use
reasonable efforts to make the Services available by the requested service
date. Cox shall not be liable for damages for delays in meeting service
dates due to install delays or reasons beyond Cox's control. If Customer
delays installation for more than ninety (90) days after Customer's
execution of this Agreement, Cox reserves the right to terminate this
Agreement by providing written notice to Customer and Customer shall be
liable for Cox's reasonable costs incurred. AFTER THE INITIAL TERM, THIS
AGREEMENT SHALL AUTOMATICALLY RENEW FOR ONE (1) YEAR TERMS
(EACH AN "EXTENDED TERM") UNLESS A PARTY GIVES THE OTHER PARTY
WRITTEN TERMINATION NOTICE AT LEAST THIRTY (30) DAYS PRIOR TO
THE EXPIRATION OF THE INITIAL TERM OR THEN CURRENT EXTENDED
TERM. "Term" shall mean the Initial Term and Extended Term (s), if any.
Cox reserves the right to increase rates for all Services by no more than ten
percent (100/0) during any Extended Term by providing Customer with at
least sixty (60) days written notice of such rate increase. This limitation on
rate increases shall not apply to video Services or Services for which rates,
terms and conditions are governed by a Cox tariff or SG. Upon notice to
Customer, Cox may change the rates for video Services periodically during
the Term. Cox may change the rates for telephone Service subject to a Cox
tariff or SG periodically during the Term. For the avoidance of doubt,
promotional rates and promotional discounts provided to Customer will
expire at the end of the Initial Term or earlier as set forth in the promotion
language. Customer's payment for Service after notice of a rate increase
will be deemed to be Customer's acceptance of the new rate.
4. Termination Customer may terminate any Service before the end of
the Term selected by Customer on the Cover Page; provided, however, if
Customer terminates any such Service before the end of the Term (except
for breach by Cox), unless otherwise expressly stated in the General Terms,
Customer will be obligated to pay Cox a termination fee equal to the
nonrecurring charges (if unpaid) and One Hundred Percent (1000/0) of the
monthly recurring charges for the terminated Service(s) multiplied by the
number of full months remaining in the Term. This provision survives
termination of the Agreement. If there is signal interference with any Cox
Service(s), Cox may terminate this Agreement without liability if Cox
cannot resolve the interference by using commercially reasonable efforts.
5. Payment Customer shall pay Cox all monthly recurring charges
("MRCs") and all non -recurring charges ("NRCs"), if any, by the due date
on the invoice. Any amount not received by the due date shown on the
applicable invoice will be subject to interest or a late charge no greater
than the maximum rate allowed by law. If Cox terminates this
Agreement due to Customer's breach, or if Customer fails to pay any
amounts when due and fails to cure such non-payment upon receipt of
written notice of non-payment from Cox, Customer will be deemed to
have terminated this Agreement and will be obligated to pay the
termination fee described above. If applicable to the Service, Customer
shall pay sales, use, gross receipts, and excise taxes, access fees and all
other fees, universal service fund assessments, 911 fees, franchise fees,
bypass or other local, State and Federal taxes or charges, and deposits,
imposed on the use of the Services. Taxes will be separately stated on
Customer's invoice. No interest will be paid on deposits unless required
by law.
6. Service and Installation Cox shall provide Customer with the
Services identified on the Cover Page and may provide related facilities
and equipment, the ownership of which shall be retained by Cox (the
"Cox Equipment"), or for certain Services, Customer, may purchase
equipment from Cox ("Customer Purchased Equipment"). Customer is
responsible for damage to any Cox Equipment. Customer may use the
Services for any lawful purpose, provided that such purpose: (i) does not
interfere or impair the Cox network or Cox Equipment; (ii) complies with
the AUP; and (iii) is in accordance with the terms and conditions of this
Agreement. Customer shall use the Cox Equipment only for the purpose
of receiving the Services. Customer shall use Customer Purchased
Equipment in accordance with the terms of this Agreement and any
related equipment purchase agreement. Unless provided otherwise
herein, Cox shall use commercially reasonable efforts to maintain the
Services in accordance with applicable performance standards. Cox
network management needs may require Cox to modify upstream and
downstream speeds. Use of the data, Internet, web conferencing/web
hosting Services shall be subject to the AUP at
htto://ww2.cox.com/aboutus/policies/business-oolicies.cox, which is
incorporated herein by reference. Cox may change the AUP from time to
time during the Term. Customer's continued use of the Services following
an AUP amendment shall constitute acceptance of the revised AUP.
7. E-Rate Customers If Customer is an educational institution, library
or other entity that qualifies as an applicant seeking reimbursement
under the Federal Universal Service Fund Schools and Libraries Program
(collectively, "E-Rate Customers"), the E-Rate provisions of the General
Terms will apply, in addition to all other terms and conditions of this
Agreement.
a. General Terms The General Terms are hereby incorporated into
this Agreement by reference. Cox, in its sole discretion, may modify,
supplement or remove any of the General Terms from time to time,
without additional notice to Customer, and any such changes will be
effective upon Cox publishing such changes on the website listed above.
BY EXECUTING THIS AGREEMENT AND/OR USING OR PAYING FOR THE
SERVICES, CUSTOMER ACKNOWLEDGES THAT IT HAS READ,
UNDERSTOOD, AND AGREED TO BE BOUND BY THE GENERAL TERMS.
9. LIMITATION OF LIABILITY COX AND/OR ITS AGENTS SHALL NOT
BE LIABLE FOR DAMAGES FOR FAILURE TO FURNISH OR INTERRUPTION
OF ANY SERVICES, NOR SHALL COX OR ITS AGENTS BE RESPONSIBLE
FOR FAILURE OR ERRORS IN SIGNAL TRANSMISSION, LOST DATA, FILES
OR SOFTWARE DAMAGE REGARDLESS OF THE CAUSE. COX SHALL NOT
BE LIABLE FOR DAMAGE TO PROPERTY OR FOR INJURY TO ANY PERSON
ARISING FROM THE INSTALLATION OR REMOVAL OF EQUIPMENT
UNLESS CAUSED BY THE NEGLIGENCE OF COX. UNDER NO
CIRCUMSTANCES WILL COX BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS,
ARISING FROM THIS AGREEMENT OR ITS PROVISION OF THE SERVICES.
10. WARRANTIES EXCEPT AS PROVIDED IN THIS AGREEMENT, THERE
ARE NO OTHER AGREEMENTS, WARRANTIES OR REPRESENTATIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
RELATING TO THE SERVICES. SERVICES PROVIDED ARE A BEST
EFFORTS SERVICE AND COX DOES NOT WARRANT THAT THE SERVICES,
EQUIPMENT OR SOFTWARE SHALL BE ERROR -FREE OR WITHOUT
INTERRUPTION. INTERNET AND WIFI SPEEDS WILL VARY. COX MAKES
NO WARRANTY AS TO TRANSMISSION OR UPSTREAM OR DOWNSTREAM
SPEEDS OF THE NETWORK.
11. Public Performance If Customer engages in a public performance
of any copyrighted matenal contained in any of the Services, Customer,
and not Cox, shall be responsible for obtaining any public performing
licenses at Customer's expense. The Video Service that Cox provides
under this Agreement does not include a public performance license.
CO
Business'
8/10/2014
Cox Business
Directory listing Confirmation
Dear City of Crestview - PD Dispatch:
Your Directory Listing in the local telephone business white pages and yellow is set forth below. Please review
your listing and provide any corrections to Cox Business. Customer's rights and Cox's liability for errors or
omissions in Directory Listings are set forth in Cox's Local Exchange Tariff on file with the state corporation
commission.
Listing Type:
Listing Publication:
Additional Listing Type:
Nonpublished
DL Action:
DL Type:
Listing
City of Crestview - PD Dispatch 201 STILLWELL BLVD 850-682-2055
Yellow Page Listing
Yellow Page Header l
Foreign Directory Listing:
(Please list book(s)
By signing, the customer acknowledges and confirms the Directory Listing is correct or should be changed as
marked.
Print Name:
.C/( e)4K
t► Signature: L.` G Date: c://V/y
Sales Rep: Carol Knight Fax: 877-873-7044 Email: Carol.knight@cox.com
Posey, Brenda
From: Knight, Carol (CCI-Southeast) [Carol.Knight@cox.com]
Sent: Thursday, August 14, 2014 9:35 AM
To: Posey, Brenda
Subject: Transfer of Phone Service for Police Department Dispatch office.
Attachments: crestview pd_amended.pdf; crestview_pd_dl.pdf; Carol Knight.vcf
Importance: High
Brenda,
Troy Taylor submitted a request for us to move phone lines from their old office to the new office and is asking that we do this fairly
quickly. Can you have Brenda sign off on this please? Services are staying the same, we're just taking the phones to a new address.
Thank you!
Carol
You can fax all pages back to me at 877-873-7044.
Carol Knight
Cox Business
Outside Retention Representative
(850) 466-2692':'•"orE.
(8501393-5478 Mob:le
Carol knightalcox.com
3405 Mdemore Drive
Pensacola, FL 32514
www.coxbusiness.com
"Under Florida law, e-mail addresses are public records. If you do not want your e-mail address
released in response to a public -records request, do not send electronic mail to this entity. Instead,
contact this office by phone or in writing."
1