HomeMy Public PortalAboutExhibit RC 98- Voicemail Transcriptions June 15-30MSD Rate Commission Voicemail Box Transcriptions June
Date:June 15 - 7:41 am
Caller information:Tawrence Cademy - Jennings, MO
Transcript:“Yes, I'm calling in response to the rate increase. Every water service offered in
north county or St. Louis city, the rates are typically much higher. The service that we get it's
much lower, non-existent. MSD has gotten tons of money and they have yet to make any kind of
improvement in North County. They don't deserve another rate hike. How we go from paying
quarterly to paying monthly? and steal the services of the poor. My name is Tawrence Cademy,
my home is in Jennings, Missouri. Thank you.”
Date:June 17 - 12:31 pm
Caller information:Unknown
Transcript:“I feel like the sewer bill should be married up with the water bill. We have tenants
and houses especially if you have a tenant that uses a lot of water and the landlord has to pay
the sewer bill because nothing's cut off or turned off if the tenant does not pay the sewer bill
versus if it was married together with the water bill. Of course if they're behind the sewer bills
then the water bill, the water can be shut off. So that's my biggest hope especially on rental
houses for landlords and more fairness for the landlord-tenant agreement. That they carry the
two, the water bill with the sewer bill. The consequences being as sewer bills are not paid the
water would be shut off. Could that be possible? Sewer bills are just - several years ago when I
say several about eight, nine years ago I was paying $18 a month for a sewer bill. Now I'm
paying like $80 a month. It just seems like the money isn't budgeted appropriately with all the
money that's been poured into Project Clear like the $3.9 billion project. It doesn't seem like
money is being spent efficiently and all these increases in rates and increases water bills but
most of the sewer bills are unreal. That's all I have to say thank you
Date:June 26 - 7:07 am
Caller information:Unknown
Transcript:“Good morning in regards to the pending rate hike which I understand we need for
this aging infrastructure that we are stuck with. I mean I live in a community in the county and
my particular subdivision probably is about 70, 75 years old. So that's the sewer system for us.
The one problem, maybe that I would approach from this angle is the fact that those of us who
are retired on fixed incomes, these rate hikes hit the pocketbook harder, maybe even those who
are working. So I really wanted to just say keep this in mind. Offer possibly discounts or
Exhibit RC 98
something for the senior citizens that are caught in this kind of catch 22 We have to have the
improvements that we as again I said who are on the fixed incomes can't really afford to have
this continue to rise.Everything else raises and you know your budget you start thinking Where
do you cut?So I just wanted to bring that to your attention.Technically I could handle it to a
certain degree.But I understand that if it keeps going up,it gets harder and harder to work that
into the budget.So thank you so much and have a wonderful day.Bye.”