HomeMy Public PortalAbout122_FY2011Q2CampgroundReportwSeasonalProjectsFinancial Statement / Quarterly Report / Seasonal Project Overview
2nd Quarter – Fiscal Year 2011
Presented: February 24, 2011
Q2 - FY2011 Financial Report
02/24/2011
2
Quarterly Report Fiscal 2Q/FY2011
02/24/2011
3
Monthly Report - Finances
02/24/2011
4
Monthly Report – Customer Satisfaction Survey
02/24/2011
5
Q2 - FY2011 Quarterly Report
Value/Demand Fee Structure
Value-based pricing in Winter
Demand-based pricing in Summer
Weekday/Weekend pricing year-round
Holiday/Special Event pricing
Monthly sites discounted based upon length of stay
‘Seasonal’ pricing of campsites
Projects & Accomplishments
Administration
Expanded Social Media
Holiday Promotional – 15% of all new registrations before March 1, 2011 w/ Christmas Card
New vendors for Store/Gift Shop
Increased return rate for guest reviews of park
Implement methodology for guest feedback & staff input
Included revising mission statement, CIP, overall park goals, staff performance objectives for FY2011 - FY2012
Projects & Accomplishments
Operations
Remodeled Bath House (kudos to DPW!)
Infrastructural Improvements
Improved Overall Park Drainage
Renovated Antiquated Utility Infrastructure
Adopted Comprehensive ‘Work Management System’
Establish Levels of Service/Standards of Care
Cost/Benefit Analysis
IMPROVED DRAINAGE
IMPROVED DRAINAGE
RALLY ROW UPGRADE
UPGRADE OF ELECTRICAL SERVICE
IMPROVED DRAINAGE & SURFACE
BATH HOUSE RENOVATION
5 Fort Street I P.O. Box 988 I Tybee Island, GA 31328
912.786.5518 I Toll Free: 800.786.1016
www.riversendcampground.com
“The River’s End Campground & RV Park strives to provide a safe and enjoyable experience for each guest.”