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HomeMy Public PortalAbout04 April 12, 2017 ExecutiveTIME: DATE: LOCATION: 9:00 a.m. Riverside County Transportation Commission EXECUTIVE COMMITTEE MEETING AGENDA Wednesday, April 12, 2017 CONFERENCE ROOM A County of Riverside Administrative Center 4080 lemon Street, Third Floor, Riverside ~COMMITTEE MEMBERS -4! John F. Tavaglione, County of Riverside, District 2 -Chair Dana Reed, City of Indian Wells -Vice Chair Chuck Washington, County of Riverside, District 3 -Second Vice Chair Scott Matas, City of Desert Hot Springs -Past Chair Karen Spiegel, City of Corona Michael Wilson, City of Indio Rick Gibbs, City of Murrieta Ben Benoit, City of Wildomar Kevin Jeffries, County of Riverside, District 1 To Be Appointed, County of Riverside, District 4 Marion Ashley, County of Riverside, District 5 ~AREAS OF RESPONSIBILITY -4! Reviews and makes final decisions on personnel issues and office operational matters. Comments are welcomed by the Committee. If you wish to provide comments to the Committee, please complete and submit a Speaker Card to the Clerk of the Board. COMM-EC-00032 RIVERSIDE COUNTY TRANSPORTATION COMMISSION EXECUTIVE COMMITTEE ROLL CALL APRIL 12, 2017 County of Riverside, District I County of Riverside, District II County of Riverside, District Ill County of Riverside, District IV County of Riverside, District V City of Corona City of Desert Hot Springs City of Indian Wells City of Indio City of Murrieta City of Wildomar Present LI ~ ~ } ~ } 7 LI LI ~ LI D LI D LI D LI RIVERSIDE COUNTY TRANSPORTATION COMMISSION EXECUTIVE COMMITTEE MEETING AGENDA 9:00A.M. WEDNESDAY, APRIL 12, 2017 County of Riverside Administrative Center Conference Room A 4080 Lemon Street, Third Floor, Riverside In compliance with the Brown Act and Government Code Section 54957.5, agenda materials distributed 72 hours prior to the meeting, which are public records relating to open session agenda items, will be available for inspection by members of the public prior to the meeting at the Commission office, 4080 Lemon Street, Third Floor, Riverside, CA, and on the Commission's website, www.rctc.org. In compliance with the Americans with Disabilities Act and Government Code Section 54954.2, if you need special assistance to participate in an Executive Committee meeting, please contact the Clerk of the Board at (951} 787-7141. Notification of at least 48 hours prior to meeting will assist staff in assuring that reasonable arrangements can be made to provide accessibility at the meeting. 1. CALL TO ORDER 2. PUBLIC COMMENTS 3. APPROVAL OF THE MINUTES -JANUARY 11, 2017 4. ADDITIONS/REVISIONS -The Committee may add an item to the Agenda after making a finding that there is a need to take immediate action on the item and that the item came to the attention of the Committee subsequent to the posting of the agenda. An action adding an item to the agenda requires 2/3 vote of the Committee. If there are less than 2/3 of the Committee members present, adding an item to the agenda requires a unanimous vote. Added items will be placed for discussion at the end of the agenda. 5. CHANGE TO CURRENT POSITION CLASSIFICATION Overview This item is for the Committee to: 1) Change the established classification of Toll Project Manager on Range 65 ($12,477 -$16,843 per month) to Information Technology (IT) Administrator on Range 45 ($7,660 -$10,340 per month); and 2) Approve the revised organization chart. 6. ADJOURNMENT AGENDA ITEM 3 MINUTES RIVERSIDE COUNTY TRANSPORTATION COMMISSION 1. CALL TO ORDER EXECUTIVE COMMITTEE MEETING MINUTES JANUARY 11, 2017 The meeting of the Executive Committee was called to order by Chair John Tavaglione at 9:03 a.m. in Conference Room A at the County of Riverside Administrative Center 4080 Lemon Street, Third Floor, Riverside, California, 92501. ROLL CALL Commissioners Present Marion Ashley Ben Benoit Rick Gibbs Kevin Jeffries Scott Matas Dana Reed Karen Spiegel John Tavaglione Chuck Washington 2. PUBLIC COMMENTS Commissioners Absent County of Riverside, District 4 Michael Wilson There were no requests to speak from the public. 3. APPROVAL OF MINUTES M/S/C (Gibbs/Matas) to approve the minutes of December 14, 2016 meeting as submitted. 4. ADDITIONS/REVISIONS There were no additions or revisions to the agenda. RCTC Executive Committee Special Meeting Minutes January 11, 2017 Page 2 5. CLOSED SESSION SA. Conference with Labor Negotiators Pursuant to Section 54957.6 Agency Representative: Chair or Designee Employee: Executive Director There was no announcement from the Closed Session item. 6. EXECUTIVE DIRECTOR -EMPLOYMENT CONTRACT M/S/Cto: 1) Approve an amendment to the Executive Director's employment contract; and 2) Direct legal counsel to work with the Chair to finalize the amendment and authorize the Chair to execute the amendment on behalf of the Commission. 6. ADJOURNMENT There being no other items to be considered, the Executive Committee meeting adjourned at 9:25 a.m. Respectfully submitted, Jennifer Harmon Clerk of the Board AGENDA ITEM 5 RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: April 12, 2017 TO: Executive Committee FROM: Beth Gutierrez, Human Resources Administrator THROUGH: Anne Mayer, Executive Director SUBJECT: Change to Current Position Classification STAFF RECOMMENDATION: This item is for the Committee to: 1) Change the established classification of Toll Project Manager on Range 65 ($12,477 - $16,843 per month) to Information Technology (IT) Administrator on Range 45 ($7,660 - $10,340 per month); and 2) Approve the revised organization chart. BACKGROUND IN FORMAT/ON: This past year staff began a number of IT improvements and upgrades to address organizational needs as a toll operator. Given our multiple locations and upcoming purchase of a new building to house our Toll Operations Center, it is no longer efficient for our Clerk of the Board to juggle l.T. responsibilities in addition to the Clerk of the Board responsibilities. In the short term, the Commission contracted with Exigent LLC to provide interim l.T. support and onsite help desk resources to meet organizational needs. However, in order to be expeditious in addressing the long-term IT support requirements and successfully transition into a toll operator, it is necessary to allocate a full-time, onsite IT Administrator to effectively manage the IT functions of the Commission. Staff recommends changing the current vacant Toll Project Manager FTE to an IT Administrator. This position reclassification not only allows us to meet the IT support needs for the organization but also provides a cost savings to the Commission due to a lowered classification level and salary range. Due to the recent opening of the 91 Express Lanes, the workload for the Toll Project Manager position will continue to be performed by existing staff. The approval of this change, along with the revised organization chart, is requested in preparation of the FY 2017 /18 budget process. There is no fiscal impact to the Commission and staff will remain at a total of 49 authorized FTE's. A draft of the job description for the IT Administrator is included with this staff report. Attachments: 1) IT Administrator Job Description (Draft) 2) FY 2017 /18 Organization Chart A TT A CHM ENT 1 Riversiae County Transportation Commission RIVERSIDE COUNTY TRANSPORTATION COMMISSION IT ADMINISTRATOR (DRAFT) DEFINITION Under general direction, to perform highly responsible administrative and technical work in the development and operation of the Commission's Information Technology (IT); to oversee the work of professional and consultant staff involved in a variety of IT activities; to serve as an in-house project manager to evaluate needs, vendors, and resources in order to drive IT projects from initiation through delivery; to organize cross- functional activities to ensure projects are completed on schedule and within budget; and to perform other related duties as required. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Executive Director. Exercises project management of contracts, vendors, and consultants; exercises no direct supervision over staff. CLASS CHARACTERISTICS This is a single-position classification responsible for facilitating, implementing, administering, and overseeing programs, projects, and activities related to information technology including: network engineering, business intelligence services, database administration, software, hardware, systems security and firewall administration, and telecommunications. Responsibilities include performing diverse, specialized, and highly technical work involving significant accountability and decision-making responsibility. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. 'r Identifies, develops, implements, and oversees the installation and maintenance of IT systems to meet the needs of user departments and offices/locations; determine information requirements and further defines the nature of the Commission's IT projects; builds a project plan to meet business requirements and expectations. ~ Designs, develops, implements, and oversees the administration and maintenance of the Commission's telecommunication network. ),-Manages IT services including acquisition, installation, and maintenance of network and desktop hardware and software; provides first-level IT support for servers and end-users. ),-Oversees the work of consultants and project personnel in areas related to information systems and IT Administrator Page 2 of 4 telecommunications services. ),-Coordinates with the Toll Program management and technology staff, private contractors, consultants and vendors to represent the Commission's overall IT policies and procedures. 'r Monitors the development of Information Systems and Infrastructure for the Commission's toll collection and customer service programs particularly in relation to the interface between the tolling technology and Commission-wide IT systems and operations. ),-Conducts research and performs analysis; prepares and presents reports regarding project feasibility, equipment utilization, project development, and the cost of applications. ),-Leads the development and implementation of mobile computing including mobile device management programs; develops, maintains, and enforces associated mobile computing policies and procedures. 'r Facilitates communication and negotiation of commitments within the team and with functional management, and sustains coordination among all affected stakeholders; assists business units in the evolution and innovation of their current work practices with modern and more efficient/effective tools. Y Ensures Cyber-security measures are in place and in practice to safeguard RCTC business, toll revenue, and employee data. ),-Performs, maintains, and ensures database backups, restores, security, and data corruption/correction; monitors performance and database connectivity issues. Y Prepares and administers the department budget; monitors and approves expenditures within budget limitations; makes recommendations regarding equipment, materials, supplies, and resources. Y Performs other special projects or duties as assigned. QUALIFICATIONS Knowledge of: >-Information technology best practices, operating procedures, and current trends. >-Information technology equipment, practices, policies and processes associated with state-of-the-art tolling enterprises. > Principles of computer programming. > Structured analysis, design, construction and implementation methodologies. ),-Personal computer applications, usage, and functionality. 'y Mobile devices and applications used in business. 'Jr Helpdesk service and support functions, delivery techniques, and performance standards. > Strategic planning methods and project management. >-Research and reporting methods, techniques, and procedures. 'r Technical report writing and preparation of correspondence. Y Modern office practices, methods, computer equipment and applications related to work. 'Jr English usage, grammar, spelling, vocabulary, and punctuation. Y Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and RCTC staff. Ability to: ),-Manage large, complex technical contracts. ),-Oversee vendors and consultants working from remote locations. r Analyze problems, evaluate alternatives, and recommend course of action and strategy. IT Administrator Page 3 of 4 'r Communicate complex ideas and translate technical information into user-understandable terms with tact, patience, courtesy, and with a sense of urgency as necessary. 'r Obtain user involvement and buy-off for all projects under development. 'r Audit performance in workgroups and suggest improvement processes. 'r Establish and meet service level agreement with users. 'r Work independently to establish priorities and take the lead role in specific projects. 'r Continuously improve technology and services offered to business units. 'r Prepare and administer budgets; allocate limited resources in a cost effective manner. "r Plan, organize, direct, and coordinate the work of technical and administrative personnel; delegate authority and responsibility. >--Research, analyze, and evaluate new service delivery methods, procedures, and techniques. 'r Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. 'Y Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. 'r Operate office equipment and computer applications related to the work. 'Y Use English effectively to communicate in person, over the telephone, and in· writing. 'r Speak effectively in public and present ideas effectively at Commission or Committee meetings. 'r Work effectively with a variety of public officials and private consultants. 'Y Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. 'r Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in information technology, computer science or a closely related field, and at least five (5) years of progressively responsible IT· project management, computer systems operation, programming and/or systems analysis experience. Licenses and Certifications: 'Y Possession of, or ability to obtain, a valid California Driver's License by time of appointment. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use a variety of office equipment, including computers, laptops, and mobile devices; to operate a motor vehicle and to visit various RCTC meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in and walking between work areas will be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees IT Administrator Page 4 of 4 must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds. ENVIRONMENTAL ELEMENTS This is primarily a sedentary classification and the employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. The employee interfaces with staff, management, other departmental representatives, transportation and government officials, business representatives, and the general public in explaining RCTC policies and requesting and providing information. EFFECTIVE: January 2017 REVISED: FLSA: Exempt PAY RANGE: (45) $7,660 -$10,340 per month ·~· Board of l1··~1t" ;; . Commissioners ... ........_\;; FY 17/18 ATTACHMENT 2 fa~(Mfy)ro-ioo(OOJIM\00 I Legal Counsel I Human Resources I Executive Administrator I Director Deputy Executive Director I I I Chief Financial I Planning & External Affairs I Multimodal Services I Project Delivery Toll Program Officer Programming Director Director Director Director Director I I I - ---I I I ~ Planning & Legislative Goods Public ~ I Deputy Director Procurement Programming Affair< Movement Affairs Rail Manager Capital Projects Toll Projects -of Finance Manager Manager Manager Manaqer Manager Manager (3) Manager I I I I I r-Administrative Senior Financial Sr. Management Assistant Management I Facilities ~ Analyst ~ Analyst Analyst Toll Operations Procurement Administrator Manager Analyst rl ~ I I Clerk of Accountant (2) Management -l.T. The Board Transit Manager Analyst Administrator Toll Technology Senior Manager Administrative f-I Right of Way Deputy Clerk of --< Manager Accounting Assistant Management 1 >---the Board Sr. Management Technician (2) -Analyst Analyst H Sr. Management Records Accounting ~~ Senior Office -Technician Analyst (2) Commuter & Assistant Assistant Motorist Assistance Manager y I Management Management Analyst Analyst